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The BMW Store
Cincinnati, OH
1,586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,586 reviews
July 12, 2018
Great team. Very knowledgeable and caring. Paul was very helpful. He was always one step ahead of my thoughts and questions. Great team of people to work with. I would highly recommend The BMW Paul was very helpful. He was always one step ahead of my thoughts and questions. Great team of people to work with. I would highly recommend The BMW store More
by Bmw2018
Employees Worked With
Paul Kolleck, Susan Ward, Jemar DuBose
July 12, 2018
new convertible Ric and his team at the BMW store are always amazing! Never a bad experience and this is my third new car from the BMW Store. Ric and his team at the BMW store are always amazing! Never a bad experience and this is my third new car from the BMW Store. More
by CRD2676
Employees Worked With
Ric Koresky, Paul Kolleck, Matt Garman, Katelyn Linnemann
July 10, 2018
2017 X6 Had a great experience with the entire team at the BMW Store. Paul went above and beyond with helping to find the perfect car for me, Jemar was very k Had a great experience with the entire team at the BMW Store. Paul went above and beyond with helping to find the perfect car for me, Jemar was very knowledgeable and patient in answering all of my financial questions, and Susan was great with going through all of the fantastic new features on my car. I highly recommend the team at the BMW Store! More
by ADR_X4
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Jemar DuBose, Katelyn Linnemann
July 03, 2018
Recall then ants in car and rip on dashboard I just took my X3 in for 3 parts that were recalled. They offered a loaner while they fixed it, which was nice. They really had a nice facility and se I just took my X3 in for 3 parts that were recalled. They offered a loaner while they fixed it, which was nice. They really had a nice facility and seemed professional initially. When I went to pick up my car, I noticed small ants crawling around on the passenger side. I looked around on the ground and noticed a lot of ants on the ground where the car was. I decided not to say anything and I would just deal with it. Then I noticed a small rip on the passenger side dashboard, very close to the windshield. I spoke with Andre who was pleasant but unable to do anything for me. He then gave me a phone # for customer service, and I called in a complaint. They suggested I talk to Timothy Gabbard, the manager. He had an attitude, from the beginning, like I was making this up and they would not take any responsibility. It is a small rip, and I feel like they could have at least tried to address it. But instead, the problem was left for me to fix! How’s that for service? More
by Bmw customer
Employees Worked With
Tim Gabbard, Andre Bourne
July 03, 2018
My Recent Experience at the BMW Store This is my sixth BMW and the last five have come from the BMW Store. Every experience I have had there has been nothing short of excellent. I can’t im This is my sixth BMW and the last five have come from the BMW Store. Every experience I have had there has been nothing short of excellent. I can’t imagine doing business anywhere else. More
by BMW LADY
Employees Worked With
Dave Pavlick, Ric Koresky, Paul Kolleck, Susan Ward, Katelyn Linnemann
June 28, 2018
Customer at the BMW Store Cincinnati since 1985 I have been a customer of the BMW Store in Cincinnati for 33 years, need I say more? Never had any of my cars serviced any other place. I feel comfo I have been a customer of the BMW Store in Cincinnati for 33 years, need I say more? Never had any of my cars serviced any other place. I feel comfortable dealing with both sales and service. More
by bmw330
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Matt Carelock, Jemar DuBose
June 21, 2018
2015 m3 purchase Paul Kolleck called me before the used M3 was even in cincinnati and sold me the car within 24 hours after it was received by the BMW Store. That is r Paul Kolleck called me before the used M3 was even in cincinnati and sold me the car within 24 hours after it was received by the BMW Store. That is really efficient. More
by barney
Employees Worked With
excellent sales guy., Paul Kolleck
June 16, 2018
BMW X3 Lease Paul and Ric provided excellent customer/sales service. They were both super friendly, helpful and knowledgeable about the products they were selling. Paul and Ric provided excellent customer/sales service. They were both super friendly, helpful and knowledgeable about the products they were selling. They made the whole process of leasing simple and painless. Susan demonstrated excellent product knowledge and spent quality time explaining all the bells and whistles of the vehicle. More
by NickX3
Employees Worked With
Ric Koresky, Paul Kolleck, Susan Ward, Jemar DuBose
June 08, 2018
Renewing lease with new 430 i Paul was helpful finding ways to minimize pricing, especially since price is creeping up & the maintenance is no longer free. ... and Susan did a good Paul was helpful finding ways to minimize pricing, especially since price is creeping up & the maintenance is no longer free. ... and Susan did a good job tailoring car information to needs of a repeat leaser. More
by 430 Buyer
Employees Worked With
Paul Kolleck, Susan Ward
May 29, 2018
Great service Paul went above and beyond to be helpful , made the buying process simple . This is the second vehicle we have purchased from Paul Thank you Paul went above and beyond to be helpful , made the buying process simple . This is the second vehicle we have purchased from Paul Thank you More
by Great salesman
Employees Worked With
Paul Kolleck
