The BMW Store

Great experience. This is the third BMW I have bought from this dealership. Great experience. Everyone was on their "A" game!. there was a young woman who was the v This is the third BMW I have bought from this dealership. Great experience. Everyone was on their "A" game!. there was a young woman who was the vehicle pro who showed me all of the features. i forgot her name but she was excellent also. I think it was Susan Ward. More

Friendly, efficient, honest. Paul Kolleck is an friendly, honest salesman who I genuinely feel has my best interest in mind when finding the right car. He has guided me on the lea Paul Kolleck is an friendly, honest salesman who I genuinely feel has my best interest in mind when finding the right car. He has guided me on the lease of my last 3 BMWs. Everyone else with whom I've interacted has always been polite and professional. More

BMW Store is the place to be for your BMW Everyone has always been very pleasant and knowledgeable. The service area is particularly clean and efficient; I wait for my service work and enjoy t Everyone has always been very pleasant and knowledgeable. The service area is particularly clean and efficient; I wait for my service work and enjoy the environment in the area. Matt Garman has been very helpful with the I-Drive in my X3 (although the I-Drive is classic German over-engineering -- get rid of it and let us do things the way we did before it was imposed on owners) More

Great Experience Paul at the BMW Store was excellent to work with. He had great knowledge of the vehicle that I was looking for and was fast, friendly, courteous, and Paul at the BMW Store was excellent to work with. He had great knowledge of the vehicle that I was looking for and was fast, friendly, courteous, and prompt. Thanks for an awesome experience! More

Great experience It was a comfortable experience overall. Tim Morrison was extremely helpful and easy to work with, he continuously followed up and got us whatever we It was a comfortable experience overall. Tim Morrison was extremely helpful and easy to work with, he continuously followed up and got us whatever we wanted. The dealership was clean and pleasant. Overall a great place for a great car! More

New X 3 Great staff. Great attention to detail. Great understanding and explanation. Super service Great new show room and service area.Great selection of gre Great staff. Great attention to detail. Great understanding and explanation. Super service Great new show room and service area.Great selection of great cars. They aim to please their customers! More

Outstanding customer service BMW Cincinnati- Top notch customer service, attention to detail, and follow up support to ensure complete satisfaction and understanding of the X3's BMW Cincinnati- Top notch customer service, attention to detail, and follow up support to ensure complete satisfaction and understanding of the X3's many features. More

Purchase of 2018 550i Xdrive We had a very enjoyable experience purchasing an awesome vehicle from a top notch team! The extent of service well surpassed our expectations. Paul, We had a very enjoyable experience purchasing an awesome vehicle from a top notch team! The extent of service well surpassed our expectations. Paul, Susan and Conor were great to work with. We will continue buying our vehicles at the BMW Store! More

Top Notch! 2nd car I've leased from The BMW Store. Great experience both times. I highly recommend them for both sales and service. They will take care of you 2nd car I've leased from The BMW Store. Great experience both times. I highly recommend them for both sales and service. They will take care of you. More

BMW Excellence is Worth it From the moment I walked into the show room, I was greeted with a smile. There was a no pressure sales pitch provided and then Dean listened, actually From the moment I walked into the show room, I was greeted with a smile. There was a no pressure sales pitch provided and then Dean listened, actually heard what I was interested in. He approached me with options and allowed me to choose what I wanted not what he wanted to sell me. I was able to create the car of my needs- of my dreams. Dean, along with the BMW team, collected our information, provided me with superior customer service, and follow up from beginning to end. My first BMW was a purchase of a pre-owned 2011 328 and I loved it. Now my second BMW 4Gran Coupe lease and it drives like a dream. BMW Excellence is Worth it. More