
The BMW Store
Cincinnati, OH
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Top Notch! 2nd car I've leased from The BMW Store. Great experience both times. I highly recommend them for both sales and service. They will take care of you 2nd car I've leased from The BMW Store. Great experience both times. I highly recommend them for both sales and service. They will take care of you. More
BMW Excellence is Worth it From the moment I walked into the show room, I was greeted with a smile. There was a no pressure sales pitch provided and then Dean listened, actually From the moment I walked into the show room, I was greeted with a smile. There was a no pressure sales pitch provided and then Dean listened, actually heard what I was interested in. He approached me with options and allowed me to choose what I wanted not what he wanted to sell me. I was able to create the car of my needs- of my dreams. Dean, along with the BMW team, collected our information, provided me with superior customer service, and follow up from beginning to end. My first BMW was a purchase of a pre-owned 2011 328 and I loved it. Now my second BMW 4Gran Coupe lease and it drives like a dream. BMW Excellence is Worth it. More
new BMW Everyone, especially Dean Stathes and Susan Ward, made my experience getting a new BMW very enjoyable. They were very informative and I did not feel Everyone, especially Dean Stathes and Susan Ward, made my experience getting a new BMW very enjoyable. They were very informative and I did not feel pressured. I am so happy with my new car. More
Great Experience- Highly Recommend Dean and the crew at the BMW Store made buying my wife's new car a great experience. Dealership had exact model/options that we were looking for- did Dean and the crew at the BMW Store made buying my wife's new car a great experience. Dealership had exact model/options that we were looking for- did a great job of educating us on functionality of new models- showed great patience answering all of our questions- complete transparency around financials- would definitely recommend to all friends and family! Note: Katelyn made our lease termination painless....very personable and professional More
Our new M40i Great experience...Drove multiple cars. Paul was very helpful and patient...Ended up getting a completely different car than expected...Everyone was c Great experience...Drove multiple cars. Paul was very helpful and patient...Ended up getting a completely different car than expected...Everyone was courteous and helpful. More
Great First Experience This was my first experience with The BMW Store and it won't be my last. Tom, Ric and Conor were a pleasure to work with. This was my first experience with The BMW Store and it won't be my last. Tom, Ric and Conor were a pleasure to work with. More
Best buying experience yet. Drove over from Indy because of their large inventory and competitive pricing. Having plenty of options to explore made a buying decision easy. Wish Drove over from Indy because of their large inventory and competitive pricing. Having plenty of options to explore made a buying decision easy. Wish I lived closer to take advantage of their service program. More
Outstanding service Bought a 6 series from the BMW store and I love it , Sales team were very friendly and professional , very statisfied with the team and service , defi Bought a 6 series from the BMW store and I love it , Sales team were very friendly and professional , very statisfied with the team and service , definitely recommended A++++++ service . More
My 3rd vehicle from the BMW Store This is the third vehicle my wife and I have purchased from John. Service in all areas at the BMW Store is excellent. The purchase process is comple This is the third vehicle my wife and I have purchased from John. Service in all areas at the BMW Store is excellent. The purchase process is completely hassle-free and all options are well explained. Premium service to go with a premium vehicle purchase. More
First BMW Purchase Went into The BMW Store looking to test drive an X3. I saw the X1 and knew that if I was buying BMW that was the car for me. Tim Morrison, our sales Went into The BMW Store looking to test drive an X3. I saw the X1 and knew that if I was buying BMW that was the car for me. Tim Morrison, our salesman, showed us the car and reviewed all the features and then left us on our own to drive. Once we brought the car back, Tim answered our questions. He did not pressure us for a decision but did followed up a day later via email and then met us with the car he thought I would want We re-test drove the car. Tim and the rest of the staff made the purchase process easy. I hope this starts many years of business with The BMW Store. More