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The BMW Store

Cincinnati, OH

5.0
1,571 Reviews

6131 Stewart Road

Cincinnati, OH

45227

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Showing 1,571 reviews

November 13, 2017

Fantastic customer service Brian DiPaolo was incredibly helpful, patient, and knowledgable. He also followed up on a few items for us in a very timely manner. I would highly r More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Brian DiPaolo
November 13, 2017

Excellent Customer Service We were looking for a BMW with very specific features. We went to another BMW dealer which had a car like we wanted in their inventory. We contacted More

by Fernando99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor O'Somachain, Ric Koresky, Brian DiPaolo
November 13, 2017

BMW purchase The people at the dealshipship are very friendly and helpful. The displays are clean and easy to view and the staff made me feel at home. Tom was ver More

by Coolie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Wellbaum
November 11, 2017

The Best! We moved to town 3 years ago, bringing our under warranty BMW with. Cassidy Lowe became our service adviser. Fabulous service! When we were ready t More

by Audrey Lang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassidy Lowe, Susan Ward, Jemar DuBose, Tom Wellbaum
November 09, 2017

Great service!! I loved the service provided by BMW store. They went way above and beyond to get me my car. I would like to thank the team for being prompt. Ar More

by Beamerboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Susan Ward, Brian DiPaolo
November 09, 2017

Returning customer to BMW Store Paul K provided excellent customer service both times I leased a car at The BMW Store. All employees were helpful and committed to a nice buying exper More

by Janetmar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kolleck
November 07, 2017

Seamless buy I had a fantastic experience leasing a BMW X3. Brian DiPaolo found me the vehicle of my dreams quickly and was very attentive to my needs. Susan did More

by ced488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor O'Somachain, Ric Koresky, Susan Ward, Brian DiPaolo
November 06, 2017

Easy easy easy Tom was very helpful, timely, and accommodating. As a BMW customer from the past they treat you like you've always been part of the BMW family, very More

by Greg Kalkhoff
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Conor O'Somachain, Tom Wellbaum
November 04, 2017

Quick and easy I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless expe More

by cobjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor O'Somachain, Paul Kolleck, Susan Ward
October 30, 2017

Brian DiPaolo- Professional and Attentive My wife and I visited BMW after looking at Land Rover and some other high end cars. Although we did not have a satisfying experience with other compet More

by Jmartin69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Koresky, Brian DiPaolo
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