
The BMW Store
Cincinnati, OH
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Excellent experience, fantastic staff and seamless process. If you're looking for a new or used BMW I highly recommend the BMW Store. process. If you're looking for a new or used BMW I highly recommend the BMW Store. More
Paul was great to work with during the purchase process. He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpf He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpful. More
Bought my X5 at the end of its lease period. Emily Blose and the finance team made the process as easy as could be. These guys are true professionals. Emily Blose and the finance team made the process as easy as could be. These guys are true professionals. More
The experience that I had at The BMW Store on Stewart Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the ti Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the time to understand my situation and provided me with great options for considerations and then made the transaction very smooth. On delivery, Paul greeted me to congratulate me on my new X5 and introduced me to Susan Ward who walked me through all the details of my new car inside & out, including setting up the BMW app so when I drove away in my new car was completely set up to my personal settings. Susan was extremely knowledgeable and helpful in taking delivery of my new X5. Great teamwork! I would highly recommend Paul, and this dealership! More
Paul is very easy to work with and Susan was very helpful in making sure my bmw app was all setup with my new car. Great place to work with! in making sure my bmw app was all setup with my new car. Great place to work with! More
This is the fifteenth car my wife and I have bought from this dealership and have always been very satisfied. Everyone at this dealership has always been very professional and couldn’t be more helpful with this dealership and have always been very satisfied. Everyone at this dealership has always been very professional and couldn’t be more helpful with whatever we needed. Paul and Susan both have always gone above and beyond. More
From ordering to delivery, the team that worked with me made buying my first BMW truly an exceptional and easy experience. Jonathan, who was my sales person answered all of the detailed questions that I ha made buying my first BMW truly an exceptional and easy experience. Jonathan, who was my sales person answered all of the detailed questions that I had from the getgo, informing me the difference between the models and what they can offer for what I'm looking for. It made choosing the car I wanted so much easier. Once I picked up my car and singed the paper, Jemar also worked with me to have the maintenence package, fit my exact need as well. Everyone I worked with in this store knows truly are knowledgeable and are very considerate of their customers. I highly recommend going through this store if you are looking for your next BMW. More
Paul, my sales guy, went above and beyond with my most recent transaction. I was in a pinch and needed to turn around the new car quickly. He and everyone at the dealership worked hard and were able to ha recent transaction. I was in a pinch and needed to turn around the new car quickly. He and everyone at the dealership worked hard and were able to have my car ready for me before I headed out of town for an extended period of time. I cannot say enough positive things about how impressed with everyone at The BMW Store I am! More