
The BMW Store
Cincinnati, OH
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AMAZING Joe took such great care of me and was very professional. I recommend him to others getting their BMW's serviced. Very kind and helpful. Joe took such great care of me and was very professional. I recommend him to others getting their BMW's serviced. Very kind and helpful. More
Quick and painless. Easy in and easy out. I live out of state and the process couldn’t have been easier. Everyone from start to finish was more then helpful. Dean was g Easy in and easy out. I live out of state and the process couldn’t have been easier. Everyone from start to finish was more then helpful. Dean was great... answered all of my questions and helped me run different scenarios. I’m usually awful to deal with when buying a car... I love the game... here there were no games. I have zero loyalty when buying cars. It’s all about numbers... but I will be back. More
FINE CLIENT ADVISOR! Dean is a splendid sales agent and an equally fine person. He led us through the purchase process as easily as could be expected. THANKS! Dean is a splendid sales agent and an equally fine person. He led us through the purchase process as easily as could be expected. THANKS! More
New Car Excellent service and professionalism from the moment I entered the showrooom... Dean and team were very knowledge and were able to help me quickly fi Excellent service and professionalism from the moment I entered the showrooom... Dean and team were very knowledge and were able to help me quickly find the vehicle that met my needs. I would recommend the entire team for anyone looking for a new/ used vehicle. More
Great expirence . Enjoyed all the people at the store I’m out of town right now and can’t remember the names of the two people that help. One was the girl that greet . Enjoyed all the people at the store I’m out of town right now and can’t remember the names of the two people that help. One was the girl that greeted us when arrived and helped us with our turning in our old car. And the other gale that explained all the features of the new car . Both were great More
Excellent Customer Service We were looking for a BMW with very specific features. We went to another BMW dealer which had a car like we wanted in their inventory. We contacted We were looking for a BMW with very specific features. We went to another BMW dealer which had a car like we wanted in their inventory. We contacted the sales person, scheduled a visit but when we arrived it was sold. We decided to go to the BMW Store. Brian DiPaolo showed us some cars, put attention of all the features that we wanted in the car. He went above and beyond and found a car exactly how we wanted. He was very instrumental to get our dream car. The professional, knowledgeable and friendly advice that we received from Brian DiPaolo and the entire team was great. He really made the experience of buying a new car a pleasure. More
BMW purchase The people at the dealshipship are very friendly and helpful. The displays are clean and easy to view and the staff made me feel at home. Tom was ver The people at the dealshipship are very friendly and helpful. The displays are clean and easy to view and the staff made me feel at home. Tom was very helpful and helped me with no pressure to purchase a BMW that fits my needs. He answered all my question and we talked about mutual businesses we were associated which made it easier to relate. More
Fantastic customer service Brian DiPaolo was incredibly helpful, patient, and knowledgable. He also followed up on a few items for us in a very timely manner. I would highly r Brian DiPaolo was incredibly helpful, patient, and knowledgable. He also followed up on a few items for us in a very timely manner. I would highly recommend Brian to anyone interested in purchasing a BMW. Thanks, Brian! More
The Best! We moved to town 3 years ago, bringing our under warranty BMW with. Cassidy Lowe became our service adviser. Fabulous service! When we were ready t We moved to town 3 years ago, bringing our under warranty BMW with. Cassidy Lowe became our service adviser. Fabulous service! When we were ready to purchase a new BMW, we knew exactly what we wanted, thanks to Cassidy! No other dealer was considered because we have always been treated well at The BMW Store. Tom Wellbaum was great to work with! We love our two BMW's and The BMW Store! More
Great service!! I loved the service provided by BMW store. They went way above and beyond to get me my car. I would like to thank the team for being prompt. Ar I loved the service provided by BMW store. They went way above and beyond to get me my car. I would like to thank the team for being prompt. Arsh More