
The BMW Store
Cincinnati, OH
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Returning customer to BMW Store Paul K provided excellent customer service both times I leased a car at The BMW Store. All employees were helpful and committed to a nice buying exper Paul K provided excellent customer service both times I leased a car at The BMW Store. All employees were helpful and committed to a nice buying experience for the customer. See you in a few years for my next BMW. More
Seamless buy I had a fantastic experience leasing a BMW X3. Brian DiPaolo found me the vehicle of my dreams quickly and was very attentive to my needs. Susan did I had a fantastic experience leasing a BMW X3. Brian DiPaolo found me the vehicle of my dreams quickly and was very attentive to my needs. Susan did a great job orienting me to the new vehicle and showing me all the features. Conor was very professional and made me feel very comfortable with my financing options. I would highly recommend this dealership to others! Thank you for the seamless buy! More
Easy easy easy Tom was very helpful, timely, and accommodating. As a BMW customer from the past they treat you like you've always been part of the BMW family, very Tom was very helpful, timely, and accommodating. As a BMW customer from the past they treat you like you've always been part of the BMW family, very welcoming and knowledgeable. The entire team I worked with was very flexible and they promote a very non-pressured atmosphere and really listen to what you're trying to get out of the entire purchasing process. Conor was also a pleasure to deal with and made purchasing the vehicle extremely easy. Very prepared with every discussion and quick turnaround with all communications. I would highly recommend The BMW Store to anyone interested in purchasing a BMW. Great job Tom and Conor, Thanks for the top-notch experience. More
Quick and easy I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless expe I returned to The BMW Store because of both the great automobile and the high standard of service. Everyone involved made it an easy and painless experience. More
Brian DiPaolo- Professional and Attentive My wife and I visited BMW after looking at Land Rover and some other high end cars. Although we did not have a satisfying experience with other compet My wife and I visited BMW after looking at Land Rover and some other high end cars. Although we did not have a satisfying experience with other competitors we found The BMW Store and our sales rep Brian DiPaolo to be attentive to our needs and easily able to answer any of our questions. Their walk through of the car's features, bells and whistles was also extremely helpful. Brian got us good value for our purchase and got us out the door with little time wasted. As a business person with multiple business interests I appreciate this kind of service. More
Pleasant & professional I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it I would recommend The BMW Store to anyone looking to purchase a new BMW. Everyone I dealt with was courteous and professional, and I did not feel it was a high-pressure sales experience. Paul Kolleck was clearly knowledgeable and responsive to any questions/requests that I had. More
Best financing! Great customer service Over all very pleasant and enjoyable experience. Personable representatives! Very good financing, very competitive, and a great person working in fina Over all very pleasant and enjoyable experience. Personable representatives! Very good financing, very competitive, and a great person working in finance department( he is from Ireland) Thank you. More
Great dealership with great service! Great place to purchase a BMW. The service is impeccable and that address all your needs. I would highly recommend this place. Dean Stathes was grea Great place to purchase a BMW. The service is impeccable and that address all your needs. I would highly recommend this place. Dean Stathes was great to work with and I would buy from him again!! More
Professional Experience This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'S This car buying experience exceeded all expectations. Each person we dealt with showed that they cared about us. Dean States, Ric Koresky, Conor O'Somachain, and Susan Ward are absolutely the best. Cannot rank a dealership any higher than The BMW Store of Cincinnati. More
Great Team to Work With - Awesome Car! This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can This is our second BMW purchased with the BMW Store and I can't say enough positive things about them in a review. I hate when you get the, "What can I do to get you to buy this car today?" talk. You won't get that here. They are no pressure and easy to work with. The process is painless and they treat you with respect. I hated to give up my X1 because it was so much fun to drive but I needed a larger car for my family. I am now in love with my new X3. More