
The BMW Store
Cincinnati, OH
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Professional Service Dean handled the inquiry, offer and delivery of the new 7 professionally It's what I've come to expect from this dealership over the years! Kudos to Dean handled the inquiry, offer and delivery of the new 7 professionally It's what I've come to expect from this dealership over the years! Kudos to Dean, Ric, Matt and the team Brian More
Good experience Paul did good job helping me select a car and getting me what i want. Pretty good experience all around. They made it pretty easy - but not cheap Paul did good job helping me select a car and getting me what i want. Pretty good experience all around. They made it pretty easy - but not cheap More
BMW M3 Purchase Paul was a great sales rep to work with. He took the time to explain the acquisition process as well as the pros/cons of owning this type of vehicle. Paul was a great sales rep to work with. He took the time to explain the acquisition process as well as the pros/cons of owning this type of vehicle. I appreciated his candor when discussing add-ons/ options for the vehicle as he didn't treat them on a dollars basis but on a technical basis. Paul was also very transparent with the lease vs. buy option and didn't push whatever internal objective he might have had, but instead let me make the decision for myself. More
Thorough and Pleasant Lease Experience After agreeing to lease a 2018 430i Grand Coupe Tim Morrison kept us informed of progress and delivery with text, email and phone calls. Before delive After agreeing to lease a 2018 430i Grand Coupe Tim Morrison kept us informed of progress and delivery with text, email and phone calls. Before delivery a small scratch was discovered on bumper. They would not deliver the car until this was corrected to my satisfaction. This is an example of thoroughness of this dealership. Mr Morrison accommodated my schedule for a new delivery date. Ric Koresky explained in detail the minor problem, repair that was done and documented it for me. I may have not noticed the minor blemish if they hadn't told me about it. He stated they would not release a vehicle unless it was perfect. I appreciate their honesty and thoroughness. More
Good leasing experience I had a pleasant experience at the BMW store. I dropped off my leased vehicle without problems and got my new car. The BMW genius was knowledgeable an I had a pleasant experience at the BMW store. I dropped off my leased vehicle without problems and got my new car. The BMW genius was knowledgeable and explained things about my new car very well. My dealer was extremely responsive throughout the process and answered several questions in a timely fashion. I would recommend Dean to anyone. More
Good leasing experience Dropping off lease vehicle was very easy and customer service went beyond my expectations . Ric Koresky from Sales was very accommodating and quick t Dropping off lease vehicle was very easy and customer service went beyond my expectations . Ric Koresky from Sales was very accommodating and quick to answer all my questions. More
Fantastic experience! I recently purchased an X3 from Mat and did not anticipate such a wonderful buying experience. Mat was professional yet personable, super knowledgeabl I recently purchased an X3 from Mat and did not anticipate such a wonderful buying experience. Mat was professional yet personable, super knowledgeable, added no pressure and made sure that I had all of the information needed to make the best decision for me. Mat's goal was to make sure I bought the right car. It's obvious that he cares about his customers, he's a pro! More
Great experience! We were pleasantly surprised with our experience at the BMW Store! We were greeted almost immediately by Brian and felt that we were a valued customer We were pleasantly surprised with our experience at the BMW Store! We were greeted almost immediately by Brian and felt that we were a valued customer from start to finish. We did not expect to lease a car that afternoon, but we felt comfortable and trusted that Brian was honest and upfront with all of the details. We did not feel any pressure from the sales team and are confident in our purchase (lease). We will most likely be a customer for life. Thank you Brian, Ric, and Susan! More
Found a good deal quickly Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an offer that was hard to resist. Dean and the other staff members at The BMW Store are very friendly and helpful before and after a car sale. I would definitely consider buying another car from this dealership in the future and would recommend it to others. More
good experience Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck was very professional and good to work with. More