The BMW Store

Great experience For the last 10 years I was buying cars from another German manufacturer. I had been wanting to get into an X5 for a few years. When an X5 with the sp For the last 10 years I was buying cars from another German manufacturer. I had been wanting to get into an X5 for a few years. When an X5 with the specs I was looking for became available, I immediately reached out to Paul Kolleck. He was great to work with and I very much appreciate his patience in working with me. More

1st BMW Purchase - Nick & Jemar were great! The test drive and sales process were painless even though there's a lot to learn about the cars. No pressure to buy and Nick provided a wealth of kno The test drive and sales process were painless even though there's a lot to learn about the cars. No pressure to buy and Nick provided a wealth of knowledge about the cars, enabling him to answer all my questions. Jemar was extremely professional and helped explain our finance options. I will certainly buy another BMW from him and the dealership! Buying a courtesy car is smart option and great deal! More

THE BEST OF THE BEST I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where I have leased my second BMW from the beautiful, newly renovated BMW Store in Cincinnati and I am proud of being a customer of the BMW dealership where you feel like home and everybody is professional and kind. I have been helped by Dean and he is just the best! Besides having a lifetime experience in the car business, he is gentle, calm, caring, professional and always ready to guide you in the right direction. I am planning on buying a new vehicle next month and I will certainly go back and ask for his advices. Thank you all for your help and your dedication to your jobs. More

Extreme Professionalism My family was treated with the utmost respect and dedication of true professionals. Our experience was second to none and we felt that every question My family was treated with the utmost respect and dedication of true professionals. Our experience was second to none and we felt that every question was answered thoroughly with no pressure sales tactics. I would buy my next BMW from here again. More

Great Experience The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and ser The BMW Store is a great place to buy a car! I've just purchased my fourth vehicle from them and I wouldn't go anywhere else. The convenience and service they offer is the best. I would definitely recommend this dealership. More

Great Experience Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are Dean, Ric, Conor, Katelyn, And Matt great guys to work with. They made everything so easy from turning in my old car to leasing a new one. If you are in the processing of leasing or buying, these are the guys to go to. More

M3 Purchase - Exceeded All Expectations My experience purchasing a new M3 from Dean Stathes exceeded all expectations. In addition to working directly with Dean, the broader team of Ric Kor My experience purchasing a new M3 from Dean Stathes exceeded all expectations. In addition to working directly with Dean, the broader team of Ric Koresky and Cyndi Bensman ensured that every detail of the new car build, special requests (e.g., non-stock wheels), M performance parts, and aftermarket accessories were flawlessly sourced and executed. I enjoyed their professionalism, candor, and overall effort to make sure I was a satisfied customer. If I had to repeat the entire experience, I would do it again in a heartbeat. More

x3 buying experiance Tim, took good care of us, the buying experience was low pressure and the X3 is fantastic. Would recommend stopping in to see Tim if you're looking fo Tim, took good care of us, the buying experience was low pressure and the X3 is fantastic. Would recommend stopping in to see Tim if you're looking for a BMW More

Great Team Effort We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 mont We needed to extend our existing lease due to being out of town when our existing lease expired. Ric Koresky was most helpful in setting up our 2 month extension and when we did lease our new BMW Ric, Paul Kolleck, Katelyn Linnemann, Susan Ward, and Conor O'Somachain worked with us to end our existing lease, explain the features of the new car, and obtain the car and lease agreement we wanted. They were all very efficient and personable, and although buying or leasing a car is not always a fun activity, their attitude and helpfulness made the process almost enjoyable. More

BMW 340i This is the 3rd car I have purchased from the BMW Store and 2nd from Paul. Previously I had chosen cars from stock and I more or less "settled" from This is the 3rd car I have purchased from the BMW Store and 2nd from Paul. Previously I had chosen cars from stock and I more or less "settled" from what happened to be available at the time. This time around, I started early enough before my lease was up to try and understand and compare the different models and options and get exactly what I wanted. Trying to understand all of this only by using the "Build your BMW" from the web site would have been next to impossible. Paul was invaluable in helping sift through all of the pros and cons with each model and especially the option packages. I test drove different models, each with various option packages. This helped me weed out the options that were not as important and, more importantly, helped solidify the options that were "non negotiable". Paul offered recommendations when asked, but did not overtly push any option package over another. He seemed to understand what I wanted in the first place. He was patient with me during the process and there was no "you have to buy now" or "this price is only good for today" gimmicks that you might get elsewhere. The only slightly negative thing was that it took a month or so longer to get the car delivered from the factory than was indicated when I ordered it. I understand that this has nothing to do with the BMW Store or its staff. It was purely a manufacturing backlog issue with the BMW factory . Going forward and as long as I have the financial wherewithal, I plan on continuing getting my future BMWs from the BMW Store. More