The BMW Store

Fantastic experience! I recently purchased an X3 from Mat and did not anticipate such a wonderful buying experience. Mat was professional yet personable, super knowledgeabl I recently purchased an X3 from Mat and did not anticipate such a wonderful buying experience. Mat was professional yet personable, super knowledgeable, added no pressure and made sure that I had all of the information needed to make the best decision for me. Mat's goal was to make sure I bought the right car. It's obvious that he cares about his customers, he's a pro! More

Great experience! We were pleasantly surprised with our experience at the BMW Store! We were greeted almost immediately by Brian and felt that we were a valued customer We were pleasantly surprised with our experience at the BMW Store! We were greeted almost immediately by Brian and felt that we were a valued customer from start to finish. We did not expect to lease a car that afternoon, but we felt comfortable and trusted that Brian was honest and upfront with all of the details. We did not feel any pressure from the sales team and are confident in our purchase (lease). We will most likely be a customer for life. Thank you Brian, Ric, and Susan! More

Found a good deal quickly Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an Dean Stathes was very helpful to me in finding a good deal on buying a BMW X1. He quickly understood what is important to me in the deal, and made an offer that was hard to resist. Dean and the other staff members at The BMW Store are very friendly and helpful before and after a car sale. I would definitely consider buying another car from this dealership in the future and would recommend it to others. More

Excellent A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was A few days ago, I walked into The BMW Store in Cincinnati to ask some questions about the lease-end process for my 2015 428i convertible, which was originally leased at that dealership; and drove-off later in the day with a newly leased 2018 M4. It had been my intention to exchange BMW's at the Tucson dealership, as I now live there 9 months of the year; however, that choice was changed by the team at The BMW store, including sales, genius, lease manager, finance manager and General Manager. Individually and collectively, they cleared up some misunderstanding I had about the process and made a fair offer for me to lease a beautiful, fully-loaded M4 in the showroom. In particular, Paul Kolleck proactively addressed all my questions/concerns and found the right car to meet.exceed my needs. Overall, it was an enjoyable experience. More

good experience Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck Good sales experience. Answered my questions well and got me the car I wanted. Cant comment on the service, because I haven't used it. Paul Kolleck was very professional and good to work with. More

I am driving my dream car , thanks to Brian Dipaolo! I have had a very positive dealership experience at the BMW Store. My sales associate Brian Dipaolo, worked around the clock for me answering any ques I have had a very positive dealership experience at the BMW Store. My sales associate Brian Dipaolo, worked around the clock for me answering any questions I had about my vehicle and did everything in a prompt and professional matter. I will go back to him when I purchase my next BMW. I would also like to mention Conor, Andre, and Ric for being a great help as well. More

Bmw store Third car I've gotten from br BMW store. Excellent customer service. They've gone above and beyond for me. I don't have much else to say Third car I've gotten from br BMW store. Excellent customer service. They've gone above and beyond for me. I don't have much else to say More

Excellent. Everyone was very nice and helpful. This is my second BMW and I bought the last one at Jake Sweeney. My experience at the BMW store was a zillions t Everyone was very nice and helpful. This is my second BMW and I bought the last one at Jake Sweeney. My experience at the BMW store was a zillions times better. If my next car is. BMW I will definitely come back here and will recommend the BMW store to anyone I know interested in getting a BMW. More

2018 M4 Paul Kolleck and team at the BMW Store were great to work with. They listened to our needs and recommended options that we could evaluate simply. We Paul Kolleck and team at the BMW Store were great to work with. They listened to our needs and recommended options that we could evaluate simply. We love our new M4! More

Great guy! We pulled into the dealership not realizing that we would buy a car. Like many people , we were just out to compare types of cars. My husband even br We pulled into the dealership not realizing that we would buy a car. Like many people , we were just out to compare types of cars. My husband even brought his tape measure. As Tim approached us his calm manner made it easy to feel at ease. We only looked at one car and bought it. We enjoyed talking to Tim. I would describe him as a class act. Most Sincerely Nancy Swartzel More