
The BMW Store
Cincinnati, OH
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"Car Purchase without the pressure " My husband and I visited the BMW Store to compare and test drive the Cooper and BMW cars. We ended the day with a purchase of a wonderful SUV from Th My husband and I visited the BMW Store to compare and test drive the Cooper and BMW cars. We ended the day with a purchase of a wonderful SUV from The BMW Store. Brian explained the functions of the amenities on the car, and turned us loose for a test drive. We purchased the car that afternoon, and the transaction could not have been easier. Brian graciously drove out to our farm, and personally picked me up, so I could drive my new car home! Thank you,Brian! Also a thanks to Matt for patiently instructing us on the many, many features of our car. More
Car purchase My husband and I went to see a car on a Saturday and John was so helpful and he and rest of staff expedited the whole process in getting us our car. W My husband and I went to see a car on a Saturday and John was so helpful and he and rest of staff expedited the whole process in getting us our car. We would definitely recommend any to go to this dealer to purchase a car. More
Experience Purchasing a new BMW Nick Norman, the sales guy, was highly professional, very friendly, very patient and greatly helpful. We came one hour to closing time but he patient Nick Norman, the sales guy, was highly professional, very friendly, very patient and greatly helpful. We came one hour to closing time but he patiently waited to ensure that we were satisfied with our purchase and excellently walked us through the operations of the ca. Together with the Sales Manager, Mr. Jemar DuBose, they served us excellently well till we left the premises around half past nine in the night. We must admit that these guys are highly dedicated to their calling. More
Wonderful Experience My wife and stopped by The BMW Store "just to look". John took the time to take us for test drives on two different BMWs we were interested in. Even m My wife and stopped by The BMW Store "just to look". John took the time to take us for test drives on two different BMWs we were interested in. Even more time was spent working up a deal. The car was well prepped for pick-up save for a small detail, which was immediately taken care of. The BMW Store is the nicest car dealership I have ever been in. Very professional staff. My wife and I love driving her BMW 535xi. Thanks John! More
Love my BMW New to BMW . Stopped in on my way home . Nick ask what I was looking for. I told him everything I wanted in a car. He said he had just the one for me. New to BMW . Stopped in on my way home . Nick ask what I was looking for. I told him everything I wanted in a car. He said he had just the one for me. It was love at first sight. I love my car . More
Purchasing pre owned vehicle John Beam was great to work with on my purchase of the X1. Looking forward to the great customer experience I had with my 325i for fourteen years. John Beam was great to work with on my purchase of the X1. Looking forward to the great customer experience I had with my 325i for fourteen years. More
The BMW Store - Excellent in Every Way I recently looked at a variety of options for a new lease. Ric, Sales Manager, and Brian DiPaolo Sales Rep, were incredibly informative, which was imp I recently looked at a variety of options for a new lease. Ric, Sales Manager, and Brian DiPaolo Sales Rep, were incredibly informative, which was important as I am a new BMW customer and had a lot of questions. Also, they were amazingly competitive and offered me a fantastic deal, thoroughly explaining every item and arranging a great price. The car was delivered and ready for me even ahead of when they said, training was perfect, and I'm a very happy new customer of The BMW Store. I look forward to more cars in the future from them! Ric and Brian and great! More
Great Purchase Experience!!! From the beginning Tom, the sales representative, was knowledgeable and helpful to find the car I was looking for. He provided options and was patien From the beginning Tom, the sales representative, was knowledgeable and helpful to find the car I was looking for. He provided options and was patient as I evaluated them. Very transparent price negotiation made the experience even better. More
Awesome place to purchase a vehicle I recently purchased a pre-owned Lexus from the BMW store. It a very easy and a short process. I called John Beam that I was on my way in and he had t I recently purchased a pre-owned Lexus from the BMW store. It a very easy and a short process. I called John Beam that I was on my way in and he had the car ready for a test drive. We exchanged offers and the deal was done. The staff was very courteous and conscientious. Jemar was very detail oriented in explaining the finance process. More
First Time BMW Buyer Being a first time buyer of a BMW I had a myriad of questions. Nick was patient and through when responding. His knowledge of the M3 model was impres Being a first time buyer of a BMW I had a myriad of questions. Nick was patient and through when responding. His knowledge of the M3 model was impressive. There is comfort and confidence when all questions were answered. He moved the process along based on buyer needs not on expediency. Thanks More