
The Faricy Boys
Colorado Springs, CO
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In April we started our new car search in earnest at the Colorado Springs 2012 Auto Show. It was at that show where we met Kerri Hill. We enjoyed her professionalism from the very start; she smiled and w Colorado Springs 2012 Auto Show. It was at that show where we met Kerri Hill. We enjoyed her professionalism from the very start; she smiled and was very kind and not pushy. About 3 to 4 weeks later we caught up with her at her place of employment, The Faricy Boys. I was very surprised that she remembered us by name from the car show. During the visit she gave us a brochure for the Jeep Grand Cherokee and told us to take our time going over the options and figure out what was important to us. We were also considering other vehicles and shared that info with Kerri. I felt Kerri gave us sound advice on the other products and encouraged us to test drive those vehicles. We decided the Jeep Grand Cherokee was the car for us. Keep in mind that we started our search in early April and purchased our vehicle in late June. We found the perfect car, a Maximum Steel Metallic exterior with Dark Frost Beige/Light Frost Beige interior Grand Cherokee Overland. This vehicle was in transit due to arrive later in the week. We found the car on a Saturday afternoon and decided to take the rest of the weekend to think on it. However another customer liked the car and didn’t need the weekend to think about. We found this out the following Monday evening. By the time we showed up Monday, Kerri had run a 500 mile radius search looking for a car that would satisfy our demands. There was nothing. However we found another car on the lot that worked for us; not our first choice but a close second. This time we made an intent to buy deposit and took a day to make sure we could live with our second choice. We did some additional homework on the options, True Market Value (TMV), insurance, etc. The price The Faricy Boys was willing to sell the car for was right at TMV according to www.edmunds.com. And the best part, there was absolutely no haggling on the price. We picked the car up Thursday. We spent all of 30 minutes (or less) filling out the paperwork and writing the check. We spent more time during the final walk around then doing the paperwork for this vehicle. We definitely recommend The Faricy Boys and Kerri Hill our sales consultant: - Kerri was a true professional - She gave excellent advice - Very knowledgeable of the Grand Cherokee and its competition - Was not pushy - Always follow up on our questions via emails or calls - The Faricy Boys didn’t waste our time haggling on price and extras - We paid a fair price for the vehicle More
The buying experience was the best that I have ever experienced. They were very accommodating to our needs and no pressure! Their service department is also very good and they will price match anyone e experienced. They were very accommodating to our needs and no pressure! Their service department is also very good and they will price match anyone elses price on parts. More
The Faricy Boys dealership was very good to us - they were patient and compromised with us on price, trade in value and incentives. We wanted to take our time to find just the right deal for us, price an were patient and compromised with us on price, trade in value and incentives. We wanted to take our time to find just the right deal for us, price and car type wise - and Mike Mason was very patient, no tough sales put upon us, he gave us plenty of time to check out all of our options. Mike Mason was good to us in that he had a plethora of information on all the models, and had good input on various situations. We have always been FORD buyers, but they seem to have priced us right off their list! So, maybe we are NOW JEEP buyers for life!! More
This was one of our best car buying experiences in over 20 years of buying cars. Faricy Brothers was very easy-going and helpful. We thought they were the best of the Colorado Springs dealerships we visit 20 years of buying cars. Faricy Brothers was very easy-going and helpful. We thought they were the best of the Colorado Springs dealerships we visited in terms of customer service and friendliness; very low-pressure. Kerri Hill was our sales consultant and she was great! She patiently worked with us for six months while we tried to narrow down our needs versus our budget. Whenever we had a question she promptly answered it or got the information we needed. Through emails and newsletters, she kept the right amount of contact with us and wasn't the least bit pushy. During our long search for vehicles, we went to several dealerships and spoke with various sales consultants--none of her competitors could match her in helpfulness and friendliness. When we decided to buy, we specifically went back to her to get the car. Next time we buy, we will go back to Kerri first. We highly recommend Faricy Brothers and Kerri Hill. More
Kerri's professional approach is efficient and direct. She is most knowledgeable and helpful. We felt comfortable in the business transaction and look to her as an advocate for our vehicle requirements. She is most knowledgeable and helpful. We felt comfortable in the business transaction and look to her as an advocate for our vehicle requirements. More
We arrived on Friday evening and Kerri was the salesperson who asked if she could help. We knew what we were looking for and she was very helpful with the test drive and explaining then new featur salesperson who asked if she could help. We knew what we were looking for and she was very helpful with the test drive and explaining then new features of the Jeep Wrangler Unlimited. We currently have a 2008 and just love it so the 2012 is a great addition to our household. More
I made a fair deal and had a good experience. Agent was very friendly and seemed to listen to my requirements. Jeep financing was good and the trade in was fair. very friendly and seemed to listen to my requirements. Jeep financing was good and the trade in was fair. More
We walked in with a pretty good idea of what we wanted (Patriot), thanks to online research, but Kerri helped us by suggesting an even more affordable Sport trim and telling us it was available with some (Patriot), thanks to online research, but Kerri helped us by suggesting an even more affordable Sport trim and telling us it was available with some options we wanted (power windows/AC). The whole process after that was so easy, it was just stupid. We literally gave her a few pieces of information, she disappeared for 5 minutes and came back and told us what our payments would be. Then we nodded, she disappeared again and came back with a finance guy (who ended up getting us a 2.9% interest rate with a 7 year/70,000 mile FULL protection package!) HELLO?!?! The entire thing took literally 2 hours, start to finish, and that was including the test drive. The facility was spotless and well-maintained and the waiting area was comfortable and even offered free coffee! :) Everybody was VERY knowledgeable about working with USAA, they gave us a military discount and made sure we got some dealer incentives as well, and even the employees who weren't working with us were friendly, inquisitive and helpful, right down to the lady answering the phones at the main desk! Can't say enough good things about this dealership! More
The Faricy Jeep shopping experience was superb. Kerri Hill was extremely helpful, and all store staff seemed to pull together to make sure they found just the Patriot I wanted within the price range I'd Hill was extremely helpful, and all store staff seemed to pull together to make sure they found just the Patriot I wanted within the price range I'd intended to pay. I would definitely shop there in the future. More
We just traded our old Liberty to this awesome Wrangler and we are loving it! Kerri did awesome job showing all little cool details and came to chit chat with us while we were waiting paper work to be done and we are loving it! Kerri did awesome job showing all little cool details and came to chit chat with us while we were waiting paper work to be done. She was really helpful and had patience with us while we kept changing our mind either lease or buy.. we did buy ;) More