The Frederick Motor Company

We had a great experience purchasing our new 2013 Ford Escape. Walter was so thorough and made sure we knew exactly what we were getting. I appreciate the time he spent with us. We never felt pressured or Escape. Walter was so thorough and made sure we knew exactly what we were getting. I appreciate the time he spent with us. We never felt pressured or talked into anything. More

Everyone was friendly and seemed to be attentive to answering all of our questions and knowing what we were looking for. Their follow up after purchasing the vehicle has been very nice. answering all of our questions and knowing what we were looking for. Their follow up after purchasing the vehicle has been very nice. More

This was the most stress free car purchase I ever made! I would totally recommend this dealership to anyone and specifically working with Walter Smith. Thank you! I would totally recommend this dealership to anyone and specifically working with Walter Smith. Thank you! More

Mr. Klienota went out of his way to find the car that met our requirements, explained things thoroughly, and made my husband (very important happy) and my self pleased that we made our purchase and where we our requirements, explained things thoroughly, and made my husband (very important happy) and my self pleased that we made our purchase and where we made our purchase. We chose this dealership after my husband felt shunned by a closer dealership. Mr. Klienota made us feel it was important to find out what we wanted and obtain it for us. More

Chris Curry was very patient, friendly, and helpful in providing information that allowed us to make a satisfactory decision in buying the car (SUV) that we need and like. providing information that allowed us to make a satisfactory decision in buying the car (SUV) that we need and like. More

First, It's great being back with Ford, my wife and I traded our Sebring Convertible for a new Escape. It was our choice to by a new vehicle from a Company that did not take the bail out from the taxpaye traded our Sebring Convertible for a new Escape. It was our choice to by a new vehicle from a Company that did not take the bail out from the taxpayers. The total experience from meeting Chis Curry the first day while just looking and throughout the process of actually purchasing the vehicle was great. It's a great feeling when buying a vehicle that the sales person and everyone involved are courteous, respectful, and just plain genuine people. That has been hard to find in today's world. We found a great quality of personnel at this dealership as we made our rounds on the tour after our purchase. As stressful as it can be to by a new vehicle, my wife and I are so pleased with everyone we encountered with the purchase. Best thing I can say, I have 2 Fords in my driveway, an F150 and now the Escape, it will be hard to look elsewhere for another vehicle when the time comes to replace one. Thanks to everyone involved in our purchase. More

Service was excellent all around. Very friendly and willing to do anything to help you. Would definitely recommend them and will be back again in the future. willing to do anything to help you. Would definitely recommend them and will be back again in the future. More

My 19yr old son was ready to purchase his first car. He My 19yr old son was ready to purchase his first car. He wanted a Ford Focus Titanium in black. The local dealerships in Bel Air, Maryland were not My 19yr old son was ready to purchase his first car. He wanted a Ford Focus Titanium in black. The local dealerships in Bel Air, Maryland were not helpful. The first dealership (which I purchased my last car, a 2011 Ford Fusion SEL) did not locate a car or call us back after visiting my salesman. The second dealership was ready to sell my son a car without offering him all the rebates available and with a whopping discount of 1.4% off MSRP. In fact they were ready to write up an order without even telling us the price. Not surprising, this same dealership tried in 1985 to sell me a GT Mustang with added charges in the price for items that came as standard equipment. I went online and located the Ford Focus that my son wanted on Frederick Motor Company's website. I called and asked to speak to new car sales. Grant Schley answered the call and was able to confirm the sale price, rebates, and availability of the car. I told Grant we wanted to buy the car and would be there to purchase in a couple hours. He had the car cleaned and parked in the front of the building. When we got there we were greeted by friendly sales staff. Grant made us feel welcome and was very knowledgeable about all aspects of the car. We went through the pricing and all was as explained over the phone. There was no funny business. Grant asked if we minded if the finance manager could see if he could get us a better rate than the 2.5% State Farm pre-approved us for. He was able to get us 1.64%. Grant went into detail on the Sync system so that my son would get the most use out of it's features. He took his time and even showed us the service shop and service manager. My 19yr old saw both ends of the car buying spectrum that day. How not to operate (Bel Air dealers) and how to operate (Frederick Motor Co.). It was a pleasant experience from start to finish dealing with Grant Schley and his co-workers. Even though this dealership is 1 hour and 20 minutes from my house I will be sure to give them the opportunity to earn our business again. More

I am a 39 year old man and have purchased approximately 10 new cars in my life. Having said that; this was my best purchase experience and my sales rep. Chris Curry was the best salesman I have ever had. 10 new cars in my life. Having said that; this was my best purchase experience and my sales rep. Chris Curry was the best salesman I have ever had. Chris was in tune with what I wanted, patient when I test drove 5 different vehicles, and made sure I was going to be happy with my purchase. If all salesmen had the attitude Chris does; then auto salesmen could get a new reputation. Thank you to Frederick Motor Company, and to Chris Curry. More

Rick was a great salesman. He dealt very patiently with my inability to come to a quick decision (buyer's remorse is my worst nightmare) and answered any questions I have directly and succinctly. He was no my inability to come to a quick decision (buyer's remorse is my worst nightmare) and answered any questions I have directly and succinctly. He was not overzealous and push as you find in many a car salesman, and for that I was extremely grateful. More