The Honda Superstore of Joliet

This was my first experience buying a car. The salesman asked me what I was looking for in a car and was able to direct me to a purchase that I am very happy with. He was patient with me throughout the pro asked me what I was looking for in a car and was able to direct me to a purchase that I am very happy with. He was patient with me throughout the process and I feel that he was committed to my satisfaction. More

Every employee was very helpful and willing to work with me. They talked to my to determine my needs and recommended the best vehicle for me. They helped me to identify incentives and ways for me to get the me. They talked to my to determine my needs and recommended the best vehicle for me. They helped me to identify incentives and ways for me to get the best deal possible. More

KURT WAS VERY PATIENT AND HELPFUL. AS A TEACHER OF 25 YEARS, YOU QUICKLY LEARN THAT NOT ALL "STUDENTS" LEARN THE SAME WAY AND "TRUE" LEARNING COMES WHEN YOU PRESENT INFORMTION IN SEVERAL WAYS. HE ACCOMM YEARS, YOU QUICKLY LEARN THAT NOT ALL "STUDENTS" LEARN THE SAME WAY AND "TRUE" LEARNING COMES WHEN YOU PRESENT INFORMTION IN SEVERAL WAYS. HE ACCOMMODATED THE AUDITORY LEARNER (THROUGH EXPLAINING THE MANUALS) AND THE VISUAL/KINESTIC LEARNER (THROUGH DEMONSTRATING…”HANDS ON”). HE ALSO CHECKED FOR UNDERSTANDING...BY ASKING ME QUESTIONS ABOUT THE VEHICLE. I WAS VERY IMPRESSED WHEN HE EXTENDED A FOLLOW-UP VISIT IN TWO WEEKS (IF NEEDED). I FOUND KURT TO BE VERY "USER FRIENDLY!" MAYBE HE SHOULD CONSIDER A CAREER IN EDUCATION!!! THE ONLY SUGGESTION I CAN OFFER IS...SINCE, I PURCHASED A SHOWROOM VEHICLE, BEFORE REMOVING ANY ACCESSORIES, PLEASE INFORM THE CONSUMER/CUSTOMER, FIRST. IN CLOSING, I HAVE BEEN A LOYAL HONDA CUSTOMER SINCE 1994 (WHEN IT WAS CORAL HONDA) AND LITTLE EXTRA "PERK" WOULD HAVE BEEN NICE! (I WILL LET HONDA FIGURE OUT WHAT "THAT PERK." SHOULD LIKE) THANKS AGAIN, KNEAL More

I have owned a Honda off and on since 1992. Everyone at Joliet Honda are kind and professional. I have all my maintenance done at the honda dealer, no where else, as these are the people I trust. I have n Joliet Honda are kind and professional. I have all my maintenance done at the honda dealer, no where else, as these are the people I trust. I have never had a problem with any of the honda I have bought from this dealer. Service department is excellent. Treat me with kindness and respect and I am always out of there in the time they specified. I highly recommend this dealer. More

I purchased my car in the Naperville location where I had great service, however I live in Joliet and often have my vehicle serviced at the Honda Superstore of Joliet. Every time I visit this location I am great service, however I live in Joliet and often have my vehicle serviced at the Honda Superstore of Joliet. Every time I visit this location I am greeted with a smile and what I consider excellent customer service. This past week I went in to have my oil changed and was greeted by Heidi Gross, a pleasant woman who greeted me like she knew me. Honda is very lucky to have an employee like Heidi! Also, last month I went in to have my brakes done and was helped by Riley Niznik. As I was in the waiting area this past week Riley greeted me by name, asked me how my job was going.... he remembered all those things just meeting me one time. As a consumer with this type of service out of your Joliet location it is reassuring to know I chose the HONDA brand. thank you, Sarah Flores More

Ritchie was very good during the purchase of our new car. Dan was very thorough and treated us very well. The process would be less stressful if it was not so terribly long, but out of their control I guess. Dan was very thorough and treated us very well. The process would be less stressful if it was not so terribly long, but out of their control I guess. More

We initially came in three weeks before actual purchase date just to 'window shop' and were not pressured to buy in any way. When we came back to purchase our new Odeysee Brian was effeciently able to mul date just to 'window shop' and were not pressured to buy in any way. When we came back to purchase our new Odeysee Brian was effeciently able to multi-task and work with us as well as another appt. Everyone was very knowledgeable, provided information up front, and were extremely patient as we had two small children in tow. This is the third car we have purchased from this dealership and will recommend it to anyone with no reservations. More

Bought a new 2012 accord. Very pleased with my experience in Joliet. Everyone from sales to finance was super easy to deal with. I would gladly refer someone. Nice job to all. Brad greenbush in Joliet. Everyone from sales to finance was super easy to deal with. I would gladly refer someone. Nice job to all. Brad greenbush More

Went in for my scheduled maintenance. Usually I do them in Lisle, just happened to be in Joliet. Overall experience better than Lisle and the young man in Service Fernando Pizano was very very helpful and in Lisle, just happened to be in Joliet. Overall experience better than Lisle and the young man in Service Fernando Pizano was very very helpful and knowledgeable he was above and beyond. See you guys next oil change. More

Last night we purchased our 3rd vehicle from this dealership. We are so pleased with the whole process of the purchase. Our Saleman, Richie Moffet is the best!!! He really worked with us on listening dealership. We are so pleased with the whole process of the purchase. Our Saleman, Richie Moffet is the best!!! He really worked with us on listening to what we wanted and our concerns. It was an all around a smooth process -including the financing. The finance manager-Dan is superb at his job. My husband was so happy about his new purchase -that he sat in the car last night for an hour -just admiring the car.. I would definitely recommend this dealership if you are shopping for a new vehicle. More