The Honda Superstore of Joliet

Recently I helped my mom by a new Civic with Josh Tornabeni. We were so impressed with his professionlism and ease to deal with that I came back a week later and worked with Josh Tornabeni to purcha Tornabeni. We were so impressed with his professionlism and ease to deal with that I came back a week later and worked with Josh Tornabeni to purchase a new Honda Odyssey. My mom is actually talking to her friends to refer them to Josh. We felt very comfortable at Honda of Joliet and will be there again. Thanks Josh!! More

Krystal was very friendly and great in helping me out getting the best deal. Casey was the one we finally ended up purchasing from because Krystal didn't work on that day. They were very honest over he getting the best deal. Casey was the one we finally ended up purchasing from because Krystal didn't work on that day. They were very honest over here. The only thing is, you have to do your research and shop around other dealers to get the best price. They will price match other dealers, but you have to do your homework. They don't try to pull a "fast one" on you, but the only way you are going to get the best deal is to ask if they will price match. More

I am a repeat customer to Honda of Joliet. I purchased my vehicle new from another Honda dealer, but have always had it serviced by Honda of Joliet. I had to disconnect my battery in my 2006 Accord. I my vehicle new from another Honda dealer, but have always had it serviced by Honda of Joliet. I had to disconnect my battery in my 2006 Accord. I called the other dealer to obtain the codes for reactivating the navigation system and radio. I could not get the codes to work. Somewhat frustrated, I drove to Honda of Joliet. I explained my problem to the service advisor. He tried the codes but could not get them to work. He felt the code information was incorrect. The service advisor obtained the correct code information and got both my radio and navigation system operating. He put forth a lot of effort to get this job completed. I was very impressed. I was also impressed by how some of the other advisors pitched in with what seemed like a desire to satisfy the customer. This reveals the teamwork attitude engrained in your advisor group. You have a very professional organization. Keep up the good work. More

I have never liked taking a car in for service but I feel comfortable at the Honda of Joliet Dealer. I felt the service was friendly and straight forward. They say what you need and don't push what you don comfortable at the Honda of Joliet Dealer. I felt the service was friendly and straight forward. They say what you need and don't push what you don't. More

I am a long time customer of Honda of Joliet. I switched dealerships shortly after the car was purchased when I realized how convenient the shuttle service was with four small children. They would even use dealerships shortly after the car was purchased when I realized how convenient the shuttle service was with four small children. They would even use my car so I didn't need to move car seats. The car was always done when they said, and I was given updates along the way when necessary. Today they topped my already high expectations for service. I had scheduled routine work and requested an estimate in advance. Upon picking up the car, only the requested work was done at the stated amount, but Riley had also prepared a list of upcoming expenses I could count on listed in order of importance and included costs. He helped me work out what could be put off safely and what needed to be seen to in a timely manner. I will now be able to budget for the upcoming expenses over a year instead of being surprised and overwhelmed. More

I drove to Joliet with my wife last Saturday afternoon, June 9th, to watch OPRF beat Lyons Township in the IHSA Class 4A baseball championship game at Silver Cross Field. Afterwards, we walked down to Chi June 9th, to watch OPRF beat Lyons Township in the IHSA Class 4A baseball championship game at Silver Cross Field. Afterwards, we walked down to Chicago Street Pub for dinner and a couple of beers. When we returned to our 2007 Accord V6EXL after dinner (which was parked on Van Buren Street just east of Scott St.) we found that someone had broken in and in the process of trying to steal it, disabled the ignition lock, rendering the car undriveable. After a police officer and evidence technician showed up and did their due diligence, I called AAA Motor Club. and they summoned McCoy's Tire & Auto out of Channahon, which towed my vehicle to Honda of Joliet at midnight. I had never dealt with Honda of Joliet before, being a native of Oak Park. I filled out the service envelope, and noticed when I placed it in the night drop, that the Service Department opened at 7. It dawned on me that the Service Department might be already booked up for Monday, and that they might not be able to get to my car until Tuesday. To my surprise, I was contacted by Roger Frank, ace Service Writer, Monday morning at 7:15. He said that they would be able to check out the problem later on that morning. I got a call from him before lunch indicating that the lock assembly had to be replaced, and that it would cost $600, but they had to order the parts, so it wouldn't be ready until some time on Tuesday. He said it would cost an extra $150 to have my existing keys reprogrammed to fit the new lock assembly, and that would take an extra day. Bottom line: the car was ready before noon on Wednesday, and the final invoice was over $110 less than the verbal estimate I had been given. Thank you Roger! NOW THAT'S WHAT I CALL SERVICE! More

I am a repeat customer and will continue to be. We just bought a new odyssey and knew our only choice was honda for our new minivan because we couldn't even think of going somewhere else for service! Mark bought a new odyssey and knew our only choice was honda for our new minivan because we couldn't even think of going somewhere else for service! Mark is so nice and wonderful with the kids! Hr explains everything without assuming I don't know anything about cars because i'm a woman and a mom - I know more than y husband-so I know that what mark says needs fixing really does need fixing! He is honest, fair, and a pleasure to do business with! More

I was passing through and needed to find a Honda dealer to get some work done on my Accord. I asked someone at a restaurant and they recommended this dealer. I figured I was in trouble but went and met som to get some work done on my Accord. I asked someone at a restaurant and they recommended this dealer. I figured I was in trouble but went and met someone named Mark Carlson. He was exceptionally helpful and made me feel at ease. Work was done exactly how he said it would be and at the price he said. I paid more here than in Louisiana but the prices are probably higher up here. If I am through again, I will definitely service my car here and buy a new one if I need to. More

My first experience with the service department here. I helped someone purchase a car here previously from Ted Turisi. I am in sales myself and this organization gets it right from top to bottom. Both of helped someone purchase a car here previously from Ted Turisi. I am in sales myself and this organization gets it right from top to bottom. Both of my experiences have been good and I will continue to bring my business to them. We have many choices as consumers today and Honda of Joliet makes it inviting to do business with them. The waiting room is awesome, and customer service is outstanding. Trust me, I am not an easy grader when it comes to restaurants and car dealerships. I would also reccommend this location to my friends and family (and I don't do that very often as it puts my reputation at stake also). They pay attention to detail, and as long as they continue to do so, I will keep coming back. More

I recently bought a used car from Kurt, he was very helpful and actually cared about me as a customer. He took into account what I needed my payment range to be and worked with me until we got there. I helpful and actually cared about me as a customer. He took into account what I needed my payment range to be and worked with me until we got there. I had an issue with the car and immediately called Kurt. He did everything he could for me until it was fixed. I am very happy with my experience at honda of joliet and would recommend buying a car from there. More