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The Honda Superstore of Joliet
Joliet, IL
1,396 Reviews
At Honda Superstore of Joliet we offer new Honda cars, along with used cars, trucks and SUV's by top manufacturers. Our sales staff will help you find that new or used car you have been searching for in Joliet and Plainfield.
For years, our financial staff at Honda Superstore of Joliet has offered expert advice for those seeking the a great Honda car loan or lease. Our service doesn't stop there. Joliet and Plainfield area customers can come in and take advantage of our knowledgeable Honda car repair technicians, and a fully-stocked inventory of Honda car parts.
You can reach Honda Superstore of Joliet any time by filling out our contact form, by calling us at (815) 506-9259, or simply visiting our Joliet Honda dealership at 3225 Plainfield Rd., Joliet IL 60431.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,396 reviews
April 02, 2014
Great Dealership I have purchased a car from this dealership a few times, and each time I have been very well-treated and very happy with my purchase. I always feel l I have purchased a car from this dealership a few times, and each time I have been very well-treated and very happy with my purchase. I always feel like a valued customer. The salesmen are patient, not at all pushy, and try to help you find what you are really looking for, without trying to lock to the doors as soon as you enter the showroom. I love this place because of how I am always treated!! More
by czook
Employees Worked With
Nelson Caban
April 01, 2014
I brought my 2012 Honda Odyssey in regarding a metal grinding noise I hear from my front left tire. In short, (as usual) the grinding noise had disappeared by the time I arrived and the service tech fo grinding noise I hear from my front left tire. In short, (as usual) the grinding noise had disappeared by the time I arrived and the service tech found nothing that made any kind of noise. Andrew first told me there would be a $69 diagnosis fee. He was very polite about it and very nice and friendly throughout the entire transaction. Since my car was under warranty, I didn't feel it was right that there would be a $69 diagnostic fee. I bought the car from Honda of Joliet. I thought they would take better care of their own customers. Ironically I was having my 1999 Honda Civic inspected the same day regarding pulsating braking at Firestone FREE OF CHARGE! That seems peculiar that Firestone doesn't charge for a brake inspection but Honda (the same dealer the car was bought from 2 years ago) does. Needless to say, Andrew spoke to his service manager and had the fee waived. Again, Andrew was awesome throughout the entire process. As I mentioned, they found nothing that made any noise but did suggest I have my tires balanced, rotated, and aligned for a total price of $185. In the few times I've brought my car to Honda of Joliet, I've always felt that service was recommended to be done even though it wasn't necessary. Maybe my two year old tires are unbalanced and need an alignment....but the point is this: I always "feel" like I'm getting ripped off at Honda of Joliet Service Department. That's just not the feeling you want your customers to have. I would NEVER...in a million years....recommend anyone to take their car to the Honda Dealer to have serviced. No matter how nice and polite Andrew was (and he was), I always feel more comfortable and taken care of at Firestone. The only reason why I brought my Odyssey in to Honda of Joliet because I figured it was still under warranty and they'd take care of it. At this point....I'll never take my 1999 Civic there and will only take the Odyssey there when warranty service needs to be done. More
by jshort71
Employees Worked With
Andrew Cyunczyk
March 31, 2014
Awesome Experience! As everyone is aware buying a new or used car can be stressful. Besides a house, it's typically the second most expensive purchase you will make. Ri As everyone is aware buying a new or used car can be stressful. Besides a house, it's typically the second most expensive purchase you will make. Richie Moffett did an excellent job identifying my needs, the price range I was looking for, and finding the right car suited for my family. Friendly, personable and caring. One of the best car buying experiences I've ever had! I highly recommend this dealership if you're shopping for a new or used car! More
by snuffy1968
March 30, 2014
Ubaldo Rodrigues was truly interested in determining my needs in a new vehicle. We discussed my 14 year old CRV and it's good points and bad points. I came into the dealership thinking I wanted an Accord s needs in a new vehicle. We discussed my 14 year old CRV and it's good points and bad points. I came into the dealership thinking I wanted an Accord sport, which is just a dynamite looking sedan. Then Ubaldo showed me the new CRV with all the latest technology and I was hooked. Ubaldo took the time to explain all the paperwork, go over the manuals and demonstrate the technology. Without that type of customer service operating a new vehicle would be an overwhelming task. More
by buividas
March 30, 2014
Ubaldo was amazing! Honestly we were a little skeptical to go to Honda of Joliet because in an experience that was 5+ years ago we didn't feel we were treated very well a Honestly we were a little skeptical to go to Honda of Joliet because in an experience that was 5+ years ago we didn't feel we were treated very well and the from a customer experience point of view I would have NEVER recommended anyone to go there. However, we decided to try again because this dealer is local to us and we just thought we would pop in to search for the car we wanted and then we figured we would take a trip to a different dealer to actually purchase our vehicle... Ubaldo changed our perception of not only the dealership but also the car buying experience in general. He is genuine, honest, and trustworthy. No pressure sales, but seemingly cared about us as the customer and wanted our business. Will go to Ubaldo for every car purchase in the future! More
by tagsfam
March 29, 2014
Great value The service at honda of Joliet is always fast and friendly. Todd is always smiling and is happy to help. I've been to several other service department The service at honda of Joliet is always fast and friendly. Todd is always smiling and is happy to help. I've been to several other service departments and honda of Joliet is fastest cheapest and most honest of all of them. Great! More
by Chessplyr#1
Employees Worked With
Todd Porterfield
March 29, 2014
Best car buying experience!!!!!!!! I was absolutely amazed at the customer service we received at Honda of Joliet. We were nervous going in because of sales pressure. We were so wrong. I was absolutely amazed at the customer service we received at Honda of Joliet. We were nervous going in because of sales pressure. We were so wrong. From start to finish the process was amazing. There was NO pressure at all and they actually worked with us and we're very helpful. We were able to get a brand new Accord and we've never been happier. Once we decided on the car,the financing was finished in under 10 minutes. Amazing!!!!! I have purchased many vehicles over the years and this was the best one ever. I will never buy anywhere else again. It's only Homda of Joliet for us! Go see Mike Resnik......he is not pushy and is super nice!!!!!!! We had a great time working with him. Thanks for getting us in our brand new accord!!!!!! More
by Lynns16
March 28, 2014
Came in to Honda to have service on my car. Todd was very helpful and friendly. Service was quick and priced fairly.I will definately recommend this department to my friends. very helpful and friendly. Service was quick and priced fairly.I will definately recommend this department to my friends. More
by cbalich
March 27, 2014
Great experience. Would recommend Ubaldo to work with! We were looking for a reliable vehicle and had an excellent experience with Ubaldo as our sales representative. He was extremely knowledgable, friendl We were looking for a reliable vehicle and had an excellent experience with Ubaldo as our sales representative. He was extremely knowledgable, friendly and did not pressure us to buy. We would recommend him to anyone looking for a car. Ubaldo spent extra time with us after our purchase showing us all the features, bells and whistles. Great experience. More
by Kambic407
March 27, 2014
Best Customer Services i went there for my oil change and tire rotation, Andrew Cyunzyk took care of me he is very friendly and so help full i would go there again and defia i went there for my oil change and tire rotation, Andrew Cyunzyk took care of me he is very friendly and so help full i would go there again and defiantly recommend you guys to go there. More
by bullinc
Employees Worked With
Andrew Cyunczyk
