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The Luxury Collection Walnut Creek - Service Center

Walnut Creek, CA

4.9
7 Reviews

7 Reviews of The Luxury Collection Walnut Creek - Service Center

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August 02, 2025

They are no-pressure salespeople. They are extremely friendly, enjoy what they do, and are very attentive. More

by CZIEGELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Escano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

They provide great service, with knowledgeable technicians. Service manager, Henry Escano, is terrific and always tries to accommodate my schedule. More

by melburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Escano
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Really satisfied,nice car,survice is really nice. People are nice and kind. It is a great experience More

by Ling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Escano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lemar Arghandiwal
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Nick is an excellent service writer and is able to answer all my questions about the service, including why some parts need to be replaced. The quality of the service is better than other Bentley dealers I h More

by BPUMP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerri Till
July 25, 2025

Jessica was extremely helpful and professional. She explained the service and fees thoroughly. And she provided timely updates which were much appreciated. More

by RMH808BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
July 24, 2025

Everything was perfect except getting the sand ? Out of the passenger door. I would like that taken care of as a door should make noise like sand inside when the door is opened on a 500k car. More

by PODSURGERY
Recommend Dealer
Yes
Employees Worked With
Nick
July 17, 2025

I think my power seat was damaged during my service appointment.and it’s very inconvenient to go back and have it repaired. More

by BILL@KEVEERVINEYARDS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Escano
4.0
This rating includes all reviews, with more weight given to recent reviews.