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The New Babylon Honda

West Babylon, NY

Overview
Employees
Reviews
Vehicles
4.6
5,312 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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650 Montauk Hwy

West Babylon, NY

11704

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Showing 5,312 reviews

May 05, 2025

Clean, efficient and welcoming. Was able to sit and sit for my vehicle in the comfort of the waiting room. More

by alyrro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2025

Great service. Very informative with options. Comfortable waiting room. Fast and efficient. Value focused Thanks More

by Kimberlyarezzi
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Betancur
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May 02, 2025

I came in for an oil change and Vincent was very helpful. He explained that I needed some additional services on the car and made sure I understood the procedure. More

by STARZ88050
Recommend Dealer
Yes
Employees Worked With
Vincent
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May 01, 2025

Vanessa Gonzalez is my service advisor She is a pleasure to work with She is honest and always helpful She is the best!!! More

by furbee02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

The New Babylon Honda responded

Thank you so much for the kind words! We’re thrilled to hear that you had such a positive experience with Vanessa. She truly goes above and beyond for our customers, and we’re lucky to have her on our team. We'll be sure to pass along your compliments—feedback like yours means a lot to us!

May 01, 2025

I had the pleasure of getting to work with Willis Nuñez. He was fantastic to work with the entire time. No pushy sales tactics and he was very patient with me and any questions I had. My only gripe was the More

by Kitsooki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
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May 01, 2025 -

The New Babylon Honda responded

Thank you so much for sharing your experience! We're thrilled to hear that Willis provided you with patient, supportive, and no-pressure service—that's exactly the kind of customer care we strive to deliver. We’ll be sure to pass along your kind words to him! We also appreciate your honest feedback about the signing process. We're sorry to hear that part of the experience felt rushed, and we’ll use your comments as an opportunity to improve. Your comfort and clarity during every step of the purchase are important to us. Thank you again for your recommendation and for choosing The New Babylon Honda. Enjoy your new vehicle, and please don’t hesitate to reach out if we can assist you in the future! Best regards, The New Babylon Honda Team

April 30, 2025

Everyone was very friendly and knowledgeable. They did everything to get me my vehicle completed by the time I needed it. More

by sunnyleo482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2025 -

The New Babylon Honda responded

Thank you for the great review! We're so glad to hear that our team was friendly, knowledgeable, and able to get everything completed in time to meet your needs. We truly appreciate your business and look forward to assisting you again in the future! Best regards, The New Babylon Honda Team

April 30, 2025

Good services and short wait times. Have always been happy with the service here. Never a problem. More

by eyelandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

The New Babylon Honda responded

Thank you for the positive review, eyelandr! We’re thrilled to hear that you’ve always had a great experience with us and that our service continues to meet your expectations. We truly appreciate your continued trust and look forward to serving you again in the future! Best regards, The New Babylon Honda Team

April 30, 2025

Everything was fine I'm waiting to see if the problem is corrected or not. I think it's an electrical issue More

by Cmleimeister
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 01, 2025 -

The New Babylon Honda responded

Thank you for your feedback, Cmleimeister. We’re glad everything went smoothly during your visit, and we understand your concern about the issue possibly being electrical. If you continue to experience any problems or need further assistance, please don’t hesitate to reach out—we’re here to help and ensure everything is fully resolved. Best regards, The New Babylon Honda Team

April 29, 2025

Everyone was really friendly and tried to assist in whatever way the can. The service was wonderful. More

by everwhitely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jules Sainvil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Started off rocky with Abraham but the Assistant Manager Angel stepped in & saved the day, I’m a happy customer now. More

by Queen Roz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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May 01, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience, Queen Roz! We’re sorry to hear that your visit started off rocky, but we’re glad to hear that Angel was able to step in and help turn things around. We're committed to providing excellent service, and we truly appreciate your patience. We’re happy to have you as a satisfied customer and look forward to assisting you again in the future! Best regards, The New Babylon Honda Team

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