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The Sharpe Collection
Grand Rapids, MI
243 Reviews
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Showing 243 reviews
January 25, 2014
Jason is the best to work with. He is very knowledgeable and explains thins well. Service work was performed as requested in a timely meaner. I appreciated the wi fi access and free coffee and fruit. Sha and explains thins well. Service work was performed as requested in a timely meaner. I appreciated the wi fi access and free coffee and fruit. Sharpe is a pleasure to buy a car from and get service at. More
by rbk5
Employees Worked With
Jason Bigelow
Helpful January 13, 2014
Very professional and friendly staff (Shaun was awesome). Found the vehicle on their website on Thursday and was picking up my new car on Saturday. Was worth the 2+ hour drive one way. I have dealt with Found the vehicle on their website on Thursday and was picking up my new car on Saturday. Was worth the 2+ hour drive one way. I have dealt with the other two mini dealers in Michigan and this experience was by far superior. Thank you Shaun, I love my new Mini!! More
by ksteuwe
Employees Worked With
Shaun Waid
December 08, 2013
Want to extend our thanks to Todd Kerkstra for making the ordering and delivery of our new X5 go seemlessly. We changed our minds a few times on some the details, and Todd was patient with us while we final ordering and delivery of our new X5 go seemlessly. We changed our minds a few times on some the details, and Todd was patient with us while we finalized our decision. This was our first experience with Todd and we will most certainly work with him again in the future. Thank You!! Jeff & Rebecca More
by weiceman
Employees Worked With
Todd Kerkstra
November 20, 2013
The Jaguar XKE has always been my dream car. When Jaguar Land Rover came out with the F Type I was excited. Driving by the delearship by mistake, I noticed My new dream car. I was greated outside by Dave Land Rover came out with the F Type I was excited. Driving by the delearship by mistake, I noticed My new dream car. I was greated outside by Dave Bales and without pressure He showed Me the vehicle and explained all the features and nicities. I didn't return to the delearship for 2 days trying to talk myself out of the purchase. When I did return the vehicle was gone. Dave took the time to researce the US to find what I wanted. The car was on an ocean cargo ship headed to Florida. Dave was able to have the Jag. transfered to Grand Rapids. When I went to pick up the new vehicle all the paper work was done. A few signatures and a check and gone in minites. He even had my insurance card. After getting home and wiping all the drool off of myself, I had questions. Contacting Dave he answered my questions and said he would research other consearns. He did, I was satisfied. I feel he went out of his way to satisfy a customer. I can't coment on the service department as I won't need them for a year. If any friend or family member were interested in Jaguar or Land Rover I would recommend The Sharpe Collection and Dave Bahls. PS I am a Ford Motor Co. retiree and get great discounts on Ford products. Go figure. Tom Worden, Happy as Heck. More
by Thomas1945
Employees Worked With
Dave Bahls
November 15, 2013
Even though it has been over 2 months since I purchased and took delivery of my car, I am still not happy with the whole experience. This is the most expensive car I have ever purchased, as well as the mo and took delivery of my car, I am still not happy with the whole experience. This is the most expensive car I have ever purchased, as well as the most frustrating vehicle purchase I have ever made. The sales people were far more interested in pushing the inventory they had on the lot than in providing me with a vehicle I would be happy with over the long run. When I asked about ordering a vehicle, my answer was "we could do that" and the subject was dropped like a hot potato. The BMW sales manager that came to "seal the deal" was not the least bit interested in what I wanted, only how much extra I would spend on the vehicle. The MINI manager I spoke with after the sale about my concerns decided to blame all of my concerns on "buyers remorse" when in fact the problem is that they were not really interested in selling me what I wanted. Bottom line: I am stuck with a vehicle that has a difficult ride, is the wrong color and makes too much engine noise at highway speeds because the dealership didn't listen to what I would have liked to have. More
by DavidHD
Employees Worked With
The BMW Sales Manager, The Mini Sales Manager, Shaun Waid
October 15, 2013
I went to the dealership looking for a replacement for the car I had been driving for 9 years. I made contact through the MINI of Grand Rapids website because I had wanted a MINI for a long time and was the car I had been driving for 9 years. I made contact through the MINI of Grand Rapids website because I had wanted a MINI for a long time and was set up with Shaun for a test drive. Shaun was very helpful, informative, answered a lot of questions I had and kept in touch with me until I found the car I wanted. He went above and beyond to be sure I was satisfied with my purchase. He made the experience very pleasant and I would highly recommend him to anyone looking to purchase a MINI. I am thrilled with my new car! More
by AmyFowler
Employees Worked With
Shaun Waid
October 14, 2013
We were in Grand Rapids for business, and before our arrival had viewed a 2014 diesel 328d online that we were interested in checking out. When we arrived at Sharpe we were not initially able to locate arrival had viewed a 2014 diesel 328d online that we were interested in checking out. When we arrived at Sharpe we were not initially able to locate the vehicle on the lot. Upon entering the dealership we came in contact with Quentin and explained to him what vehicle we were looking for. Right away he went out and located the car we were interested in and brought it to the front door for our inspection. Realizing that the car we were looking at online did not have the options we were initially wanting, Quentin then took us out back to another 328d that had just been delivered off of the transport truck with all of the options that we were looking for. Although not the car we originally came to see, this particular model seemed to grow on us instantly. (There is something to sitting in a brand new car with covers still on the seats!). Needless to say we left with our brand new 328d and could not be happier! Quentin made our experience as smooth and seamless as could be, and by far our best auto purchase so far! Being from the northwest part of Ohio and purchasing a new car some 3 1/2 hours away, we were not the least bit apprehensive about doing business with Quentin and the great people at Sharpe. We both highly recommend the dealership to anyone. And great thanks to Stephanie also in the finance department to making a usually nervous and somewhat intense situation also go incredibly smooth, calm, and somewhat comical! Thank you! Many thanks and hope to see you soon, Mike and April Behnfeldt More
by mike313153
Employees Worked With
Quentin Groce
October 09, 2013
I had previously (about 2 years ago) bought a Mini Clubman demo as a surprise for my husband after a test drive and Shaun not only made the transaction quick and smooth but he also kept my secret. Hi Clubman demo as a surprise for my husband after a test drive and Shaun not only made the transaction quick and smooth but he also kept my secret. His knowledge and expertise with the Mini brand was excellent, so when my husband decided to return the favor and purchase me a new Mini we went right over to Sharpe to talk with Shaun. We were looking for a 2013 All Wheel Countryman S in a specific color with a lot of options that I decided it must have. Shaun took down all the information regarding what we wanted and kept in contact with us in regards to his search. He was unable to find us a 2013 that had everything we wanted for options but did have a 2014 that was being shipped over that had most of them. We expressed that we really did not want to go with a car that would not have been our first choice, and Shaun quickly assured us that if we did not mind waiting approximately 6 weeks we could order one custom that would have everything we wanted on it for options. Shaun made suggestions to add a few different options that he thought we might be interested in and helped us design exactly what we would be happiest with. My husband also asked that the car have window tint and 3M tape applied prior to delivery and Shaun made it happen. When he called that the car was ready we went to pick it up and it was perfect! The whole transaction was extremely easy thanks to Shaun. I would definitely recommend using Shaun if your in the market for a new or used car, he is very easy to talk to and has a genuine interest in making the customer happy and delivering a superior product. Thanks again Shaun. More
by MSchoenborn
Employees Worked With
Shaun Waid
September 26, 2013
The service was exceptional. Dave is personable, knowledgeable, and was great to work with. The first jaguar I considered (which he brought to my office for me to test drive) wasn't roomy enough, so knowledgeable, and was great to work with. The first jaguar I considered (which he brought to my office for me to test drive) wasn't roomy enough, so Dave showed me another roomier version. I ended up purchasing this model and am very satisfied. More
by TPotjer
Employees Worked With
Dave Bahls
September 26, 2013
I was nervous about buying my first car, but Quentin put me at ease. He took the time to listen to what I was looking for in a vehicle and exceeded everything I asked for. He made the process so seamless an me at ease. He took the time to listen to what I was looking for in a vehicle and exceeded everything I asked for. He made the process so seamless and easy. He took care of everything - all I had to do was enjoy my new car! I would highly recommend him to anyone looking for a car - new or used. Thank you for making me feel completely comfortable with making such a large purchase! I could not be happier! More
by CD2013
Employees Worked With
Quentin Groce
