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The Used Car Factory

Mechanicsville, MD

not yet
rated
354 Reviews

27725 Three Notch Rd.

Mechanicsville, MD

20659

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Showing 354 reviews

October 21, 2017

Pleasant experience Great customer service and no strong armed sales tactics. The staff was friendly, personable and honest. They were patient with us during our test dr More

by Sonjad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Jody Yeatman, Erik Schuerholz, Idona Pickering
October 06, 2017

Excellent customer service! The sales team at The Used Car Factory provides me with excellent customer service. Kevin Gentry in particular went out of his way to talk me through More

by AMM783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Kevin Gentry
September 29, 2017

Used Car Factory Review I like a dealership that listens and understands what i expect of a car. Kevin at Used Car Factory hears and delivers. He helped me find exactly what More

by L.C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
September 28, 2017

Kevin Gentry is a true professional The Used Car Factory and Kevin Gentry was the best car buying experience that I have had: knowledgeable, fair, good inventory and just professional fr More

by DonnaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
September 28, 2017

Outstanding Customer Sales Service I highly recommend Kevin Gentry for his outstanding sales service, diligence and knowledge experienced during my recent car purchase. It was an incre More

by bestcardeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
September 28, 2017

I would recommend this dealer. Very knowledgeable & informed I would recommend this dealership to everyone. Very knowledgeable & informed! I'm very happy and pleased to have had the opportunity to work with Kevi More

by Sallie Mae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
September 27, 2017

Bought a 2014 ram truck and couldn't be happier The salesman at the used car factory was fantastic! Very friendly! I would purchase another vehicle in the future Great selection of cars and trucks More

by Tim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Kevin Gentry
September 23, 2017

Amazing expierence with Kevin Great overall expierence! Kevin was fast legit straight forward never once beat around the bush! Would come back to him when needing another vehicle v More

by Bigdaddyjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pyles, Erik Schuerholz, Kevin Gentry
September 16, 2017

dealer They were great! Great service, great people and they hooked me up with a great deal! Overall they helped me out a lot so I thank them! More

by AmdrewKnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schuerholz
September 15, 2017

Will highly recommend Will definitely tell a friend. Very helpful, and Mr. Kevin is a kind and helpful, i was in and out in about 2 hours. Also the staff was friendly. More

by Acura Chontay Holt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gentry
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