Thelen Honda
Bay City, MI
Is this your dealership?
By Type
68 Reviews of Thelen Honda
Five Star Service No tricks, no traps, no sweat...Gregg was good to work with, did what he said he would do...low pressure, low stress. Gregg kept us up to date by text No tricks, no traps, no sweat...Gregg was good to work with, did what he said he would do...low pressure, low stress. Gregg kept us up to date by text/email in a timely manner. When we closed on the vehicle it required several signatures and we were on our way home in our new pilot. Thank you for a "no worries" experience. More
Fast, Pleasant and Super Easy The oil change reminder came on and I was on a time crunch. I dropped the vehicle off and ran a quick errand and the vehicle service was performed, w The oil change reminder came on and I was on a time crunch. I dropped the vehicle off and ran a quick errand and the vehicle service was performed, washed, ready to go. They quick payment option outside was super efficient. More
Used Car purchase The Thelen team worked to fix problems that I identified with the car before making the purchase. Greg made every effort to work with my schedule to d The Thelen team worked to fix problems that I identified with the car before making the purchase. Greg made every effort to work with my schedule to drive the car - even offering delivery. More
Dirity and run down! I have been to other Honda dealer That the place was a lot cleaner! Office help was friendly. Did not show me old parts removed or was i ask to see th I have been to other Honda dealer That the place was a lot cleaner! Office help was friendly. Did not show me old parts removed or was i ask to see them. More
Recalled Airbag replaced The replacement went very fast. I was treated very well by the staff and I will return to Thelen Honda for all of my cars servicing needs. The replacement went very fast. I was treated very well by the staff and I will return to Thelen Honda for all of my cars servicing needs. More
Honda passenger airbag recall I arrived 10 minutes early and they were ready to take my vehicle… Super friendly, took my keys and what should've been 45 minutes was completed in I arrived 10 minutes early and they were ready to take my vehicle… Super friendly, took my keys and what should've been 45 minutes was completed in 35. Even walked me out to where they parked the car. I definitely give them the highest rating. If I were to buy another Honda I would go there. More
Two recalls I live 3 hours away but it worked to leave my Honda for recall work over a long weekend. Everything was accomplished and my car ready to go, including I live 3 hours away but it worked to leave my Honda for recall work over a long weekend. Everything was accomplished and my car ready to go, including snow removal! Thanks! More
Express oil change I had a free hour early Saturday afternoon and found the express service had no waiting on my overdue oil change. The service was quick, friendly, and I had a free hour early Saturday afternoon and found the express service had no waiting on my overdue oil change. The service was quick, friendly, and reasonably priced. More
Terrific knowledgeable I like the way Honda stands behind their vehicles. My salesman was very knowledgeable and helpful. Their service department is great. They h I like the way Honda stands behind their vehicles. My salesman was very knowledgeable and helpful. Their service department is great. They have good hours of operation. More
Always helpful I have always purchased my cars through Thelan Honda, love them and the service department. They are always through, kind and helpful. Always would I have always purchased my cars through Thelan Honda, love them and the service department. They are always through, kind and helpful. Always would recommend them to fiends and family. More

