Thelen VW Audi Mazda

Great customer service , Tyler Krueger was very polite and accommodating . It was very fast to get my car , thank you and accommodating . It was very fast to get my car , thank you More

We wanted a certain Audi model that was not easy to obtain and Alonzo Simmons, the sales rep, came through for us. We are very happy. Thank you, Alonzo and Thelen Audi. obtain and Alonzo Simmons, the sales rep, came through for us. We are very happy. Thank you, Alonzo and Thelen Audi. More

I have been a client for 25 years. There service is amazing! They are always asking what else they can help! I got stuck up North at another facility for a repair, and had forgot ho There service is amazing! They are always asking what else they can help! I got stuck up North at another facility for a repair, and had forgot how horrible and uncaring service people can be. More

Nice place to do business, everyone is always friendly and helpful. Shannon and the Service crew are awesome to deal with. I believe there is still at least one dealer that really cares. Wouldn't go anywh and helpful. Shannon and the Service crew are awesome to deal with. I believe there is still at least one dealer that really cares. Wouldn't go anywhere else. More

Took my Audi A6 here for service was told it would take 3 hours but it took them 7 days cost $300 more then estimate. Horrible customer service left me 7 days without a vehicle and a constant run around. hours but it took them 7 days cost $300 more then estimate. Horrible customer service left me 7 days without a vehicle and a constant run around. More

Car seats I have a 2016 Volkswagen Jetta, I purchased this vehicle in February 2017. My front driver side seat is literally shredding and volts wagon north Thel I have a 2016 Volkswagen Jetta, I purchased this vehicle in February 2017. My front driver side seat is literally shredding and volts wagon north Thelens will do anything about it because I have 40,000 miles on my vehicle 10,000 miles over warranty. My very first Brand new vehicle and I will never purchase another volts wagon or purchase anything from Thelens ever again!! More

Worst service ever Thelen does not stand behind their service. They do not return phone calls either. I have owned volkswagen's fo almost 30 years. Thelen's customer ser Thelen does not stand behind their service. They do not return phone calls either. I have owned volkswagen's fo almost 30 years. Thelen's customer service and care team makes Vlad the Impaler seem like a sweet kitten. Steer clear of these shady thiefs. More

Great service the best, they can take Care of all your needs All is great they take of the concerns with your Audi and fix all I feel that they really care for your care I will buy a new car Audi from you All is great they take of the concerns with your Audi and fix all I feel that they really care for your care I will buy a new car Audi from you More

Very accomodating Very friendly and accommodating. Very good follow up. Service has improved greatly since we started going there. Will definitely go back. Shannon was Very friendly and accommodating. Very good follow up. Service has improved greatly since we started going there. Will definitely go back. Shannon was super nice. More

Service Review I was very pleased with the service and the follow up after the service was completed. I basically have little to add to my comments. I am hopeful tha I was very pleased with the service and the follow up after the service was completed. I basically have little to add to my comments. I am hopeful that the quality service will continue. More