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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

September 29, 2021

I come all the way to this location from O'Hare Airport for an oil change because all the other dealerships say they allow walk ins but when you arrive they say you have to have an appointment, but Thomas More

by Joe F.
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Joe, Thank you for your positive review. We are thrilled you continually experience an accommodating, professional and helpful experience with our Service Department. We appreciate your travel to see us and we are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland.

September 29, 2021

Just brought my Jeep in for routine maintenance - oil change & tire rotation - Service Tech suggested a cabin filter - which I appreciated and had it placed - and he also told me there was a recall on th More

by gaskins0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember the Service Tech's name for this trip. He was a male, that's all I can say. So sorry.
Sep 30, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you for your positive review and sharing your experience. We are pleased you had a helpful, professional, friendly and efficient service visit. We are looking forward to your next visit with us here at Thomas Dodge Chrysler Jeep of Highland for any of your future automotive needs.

September 27, 2021

Our salesperson was Faye. She was laid back and not pushy. I really appreciate her patience with us. We gave her a price point and she helped us to reach it. I wish all sales people were as professiona More

by Zanetta M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Zanetta, thanks for the positive review! We can't tell you how nice it feels to hear that our Sales Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

September 25, 2021

My experience was a very good one. I had No problem. Every was very courteous and nice. More

by vgoodlette123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing how your experience at Thomas Dodge Chrysler Jeep of Highland was so positive. We're always striving to provide the best customer service in town. Have a great day!

September 24, 2021

The Service dept was great to work with. Very pleasant and friendly from start to finish. More

by ashmak224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted that we could be of service to you. If you're ever in need of more help, please let us know!

September 23, 2021

Service is always good at this dealership.This time an Service is always good at this dealership. This time an error was made and the team was completely honest and corrected the error. Now, some may have More

by tracy_waliczek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenard
Sep 24, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Tracy, It makes us happy to know that you have always encountered good service from our Service Department. Thank you for choosing Thomas Dodge Chrysler Jeep of Highland and please know that you are always welcome here.

September 21, 2021

Despite being very busy I felt they did their best to get my warranty work done as quickly as possible, and provided a loaner so I could get to work while we waited for parts. More

by primax13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for that great review! Christina was happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future!

September 21, 2021

The problem with my car was not fixed, it still shakes when idling. Very upset. More

by Caitlin Diggs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Caitlin, Thank you for bringing this to my attention and sharing this feedback about your service experience. We always want to provide excellent customer care and I would like to learn more about this. Could you please contact me at the information below?  Jimmy Thomas 219-924-6100

September 21, 2021

They exceeded my expectations by having my Jeep done with its maintenance about 30 mins quicker than I anticipated! More

by Kim Zajicek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Kim! Thomas Dodge Chrysler Jeep of Highland thanks you for the 5-stars and feedback. The team is glad your experience exceeded your expectations. We look forward to future visits!

September 21, 2021

Everyone in service is really nice. There professional and they at least come to me and let me know if something needs to be replaced. Love coming here. More

by jmrenegade1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland thanks you for the positive star rating and feedback. The team is glad your experience was professional. Take care!

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