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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

October 11, 2019

Easy. Quick. Friendly They did a great job of helping me buy a car quickly and making it affordable. Super friendly. I had to be to work by 8 pm and I was out of there by 6 More

by jaredjoecarlton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate your business, Jared. Thank you for the recognition of efficiency. Congratulations on your new vehicle. Stop by for another visit soon.

October 08, 2019

Lease trade in Neville was very helpful - and he was very knowledgeable of the vehicles he took us to see. He was patient and friendly. He also didn’t push us to pur More

by M DeSpain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neville weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for taking the time to share your patient and friendly car-buying experience with Nady and Neville! We hope you continue to love your brand new Jeep! We look forward to taking care of your Jeep for years to come!

October 07, 2019

They do very good work but when u schedule an appointment for oil change and tire rotation it should only take 1/2 to 45 mins not 3 hours or more. Very frustrating More

by Ckirmani
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that you find our team to do good work, I am concerned to learn that you are disappointed with the wait times. I would like the opportunity to speak with you further about your experiences. At your earliest convenience, please reach out to me. ​ ​I appreciate your time. ​ ​Best, ​Jimmy Thomas 219-924-6100 ​

October 06, 2019

Awesome service , helped with everything I needed and then some. Took it in for and oil change and alignment and they mentioned I needed some recalls taken care of More

by Bacon1
Recommend Dealer
Yes
Employees Worked With
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Elwood
Oct 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We look forward to your next visit!

October 05, 2019

Great service and very responsive. Took care of everything.i came in late in the evening and they still took care of me and had me back out the door. More

by Great Service
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, Thank you so much for the great review! We appreciate your business and hope to see you again in the future!

October 04, 2019

Great job on my second visit. Waited an unreasonably long time on my first visit for a tire rotation and oil change. However on my second visit, they were very fast, very friendly More

by randallmlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for giving us a second opportunity to efficiently meet your needs, Randall. Offering exception services and customer service is always our goal. Come back and see us soon.

October 04, 2019

Great and professional Service was very professional. They found the problem quickly and got me in and out quickly. Originally said it would take 3 days and they were done More

by apeifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Oct 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

That's great news! Thank you for sharing. Be sure to inform us of any future needs. Have a great day.

October 03, 2019

Team was very professional and courteous. They made my needs a priority and and would not give up until my problem was resolved. Great job guys. More

by Sam
Customer Service
Recommend Dealer
Yes
Employees Worked With
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Elwood
Oct 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Sam, Sounds like you had a very efficient experience with Brian and Leonard in our Service Department, that's exactly what we like to hear! Thank you for bringing your ride to us, and We look forward to servicing your car again when needed.

October 03, 2019

Terrible Service I dropped my car off Thursday morning September 27th at 10:40 am for a scheduled appointment for a Friday 8:00 am appointment to change oil, rotate ti More

by lester_daniels
Recommend Dealer
No
Employees Worked With
Oct 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I am troubled to learn of your disappointment with any level of communication that has left you with a negative impression. I take your feedback seriously and would appreciate the chance to speak with you to best resolve your concerns. Please contact me when you are free. Thank you. Best, Jimmy Thomas 219-924-6100

October 02, 2019

First TIme Oil Change I went to Thomas Dodge for an oil change on my Jeep for the first time. The wait was a little over an hour, but the sales lady was friendly and profe More

by LA Brooks
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Oct 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate your review! We're glad that you had a positive experience with us, although we regret you were disappointed about the car wash. We will pass along your feedback to our management team. Thank you for your business, we hope to see you again!

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