Thomas Chrysler Dodge Jeep Ram of Highland

Easy to do busibess I dealt with Danny O'Bannon who was very personable and used no high pressure tactics. He was straight forward about the whole process. In the finan I dealt with Danny O'Bannon who was very personable and used no high pressure tactics. He was straight forward about the whole process. In the finance department I dealt with Nady Boutros who explained everything in detail and made the paperwork part easy. More

Perfect!! Thanks Frank for all your help!! You made the process super easy!! All your staff was great and super friendly! I love my new truck!!! Thanks Frank for all your help!! You made the process super easy!! All your staff was great and super friendly! I love my new truck!!! More

Oil change I took my car in for an oil change and also got my tires rotated and an engine air filter changed as well. It was recommended to get a throttle body c I took my car in for an oil change and also got my tires rotated and an engine air filter changed as well. It was recommended to get a throttle body cleaning done so I also added that. The car was done in a reasonable amount of time. More

Service/body shop useless My salesman was awesome. Everything after was honestly the worst. Bought a truck with the understanding they would fix the rust on the bed near the wh My salesman was awesome. Everything after was honestly the worst. Bought a truck with the understanding they would fix the rust on the bed near the wheel wells and replace the tailgate. They never gave me options for the rust removal but gave me a quoted price without any details. I financed it In with the truck. They had the truck for 3 weeks after multiple calls they didn’t quote the price correctly with replacing the tailgate. After talking with the sales manager (Jim) they replaced the tailgate. I was happy looked good minus the Z71 stickers not even being close to matching each other in placement. After 5 days the paint where they “fixed the rust” started to bubble I called the body shop and was told it was rust work so no warranty. Also talked to the sales manager again and he said the same thing. Now it’s been about two weeks and the paint is bubbling in more spots then where there was even rust. Honestly the rust would have looked better now. The bubbles is everywhere they painted. I have taken it to other shops and they told me they did not prep the surface correctly or did not wait for it to dry. Two different shops have said this. Now I am out the money because I financed it with the truck. I could have just bought a used southern bed for the price I paid for them to take care of the rust. Now I’m out of the money and the bed actually looks worse. I would stay away from any of the Thomas dealers. If their workers don’t take pride in their work and the managers back this horrible work what else are they doing with what you can’t see? More

Great!!!! 10/10 recommend We loved working with joe! He got us the best deal possible/imaginable. He works with you and is straight to the point. He is all about getting you th We loved working with joe! He got us the best deal possible/imaginable. He works with you and is straight to the point. He is all about getting you the best deal POSSIBLE! Just talk to him and he will listen. I am loving my 2019 Jeep Compass and I am sending everyone that way!! More

Very Nice! Purchased my first car here! Very pleased with how organized they were in dealing with buyers outside of state. Would definitely recommend to friends Purchased my first car here! Very pleased with how organized they were in dealing with buyers outside of state. Would definitely recommend to friends and family. More

The staff Let's start here first. Faye Giles is the absolute best in the business. She went out of here way to make sure we were happy with our decision. Faye i Let's start here first. Faye Giles is the absolute best in the business. She went out of here way to make sure we were happy with our decision. Faye is the salesperson to go to. I was so happy with my purchase two weeks later I went back and bought another vehicle from her. And again she made sure I was happy. I've had my Journey about a month and my Ram 1500 crew cab and let me tell you absolutely love them. Thank you Faye Giles and the Thomas Dodge family. More

Service Department Experience I had a recall that was needed to be done. We purchased this vehicle from a different dealer that was further away from home and I was looking for dea I had a recall that was needed to be done. We purchased this vehicle from a different dealer that was further away from home and I was looking for dealer option closer to home. Kelly Eylander went above and beyond to make me feel welcome for the first time and showed me around the dealership. I found my home dealership that I wanted for future service needs. More

Breathe of fresh air I live in the south suburbs of Chicago and just minutes away from another dealership. I drive right past that dealership to Thomas Dodge and Jeep bec I live in the south suburbs of Chicago and just minutes away from another dealership. I drive right past that dealership to Thomas Dodge and Jeep because the service is do much better. Not only do they have good customer service, but they take good care of my Jeep and work as quickly as they can. More

Beautiful spirit and awesome personality Lane was very attentive, intelligent and courteous throughout the entire buying process. He listened to our concerns and demands and didn’t give up un Lane was very attentive, intelligent and courteous throughout the entire buying process. He listened to our concerns and demands and didn’t give up until he knew we were completely satisfied with our new 2019 Dodge Journey. More