Thomas Chrysler Dodge Jeep Ram of Highland

Amazing I stopped in for an oil change without an appointment and was taken care of immediately! This was my first service visit here and I was NOT disappoint I stopped in for an oil change without an appointment and was taken care of immediately! This was my first service visit here and I was NOT disappointed. After pulling my vehicle into the service bay, I was invited into an office and taken care of by one of the friendliest service advisor I think I have ever dealt with. After getting written up I was pointed to a waiting area where I was barely able to get comfortable before being met again by my service advisor telling me my oil change was already finished. I couldn't be more satisfied with the overall experience. More

Everyone was cordial and capable. I was met by business like entrance techs. I was turned over to a service rep who wrote up the service order quickly. He told me what to expect includ I was met by business like entrance techs. I was turned over to a service rep who wrote up the service order quickly. He told me what to expect including an estimated time of completion. He was very accurate and friendly. The service was done correctly and promptly. More

Great It was the best service I have ever recieved. I have never been to this location without having some sort of problem or waiting for a 2 hour oil chang It was the best service I have ever recieved. I have never been to this location without having some sort of problem or waiting for a 2 hour oil change. This time she quote me 1 hour to 1 1/2, that has never happened. They never before told me a quote time. It was fast, it was about 50 minutes before I was in my car again. She was very nice and told me everything she was doing and spoke to me with respect. Never recieved that here in 2 year. More

Trans problem , A/C line cracked Kelly Henderson had Mechanic take a ride with me night before while car was stuck in fail safe for trans. Dropped off next morning and notice air wasn Kelly Henderson had Mechanic take a ride with me night before while car was stuck in fail safe for trans. Dropped off next morning and notice air wasn't working. Kelly had everything corrected and did the multi point inspection to keep up warranty. Great Job!!!! Thanks, Mike Welsh More

Took my truck in for air bag recalls Was greated friendly and professionally was told how long to expect them to take. Curtious, fast, and trustworthy.(left money in cup holder as test) Was greated friendly and professionally was told how long to expect them to take. Curtious, fast, and trustworthy.(left money in cup holder as test) More

My Wonderful experience at Thomas I've have never had such a seamless process at a dealership before. From coming in with one vehicle in mind that didn't quite work in person to my sa I've have never had such a seamless process at a dealership before. From coming in with one vehicle in mind that didn't quite work in person to my sales associate Danny asking me exactly what I needed and pulling up with exactly that. The team listens, understands and delivers. More

Awesome experience You’re dealership really took care of me and made my experience purchasing a vehicle happy . I left DriveTime to come there and I’m glad I did . You’re dealership really took care of me and made my experience purchasing a vehicle happy . I left DriveTime to come there and I’m glad I did . More

Maintenance Overall the service was very good until I picked up the vehicle. I was handed my keys and told my vehicle was out front. The weather was overcast, c Overall the service was very good until I picked up the vehicle. I was handed my keys and told my vehicle was out front. The weather was overcast, cold and rainy. As I walked out to get my vehicle, it was nowhere to be found. I later found it in the back of the building after searching for it in the rain and cold for 10 minutes. Usually someone pulls it up to the front door upon pick up. More

Check engine light follow up Excellent service from check in to check out. Required a loaner and there was trouble getting one. Brian Gain was very professional and answered all o Excellent service from check in to check out. Required a loaner and there was trouble getting one. Brian Gain was very professional and answered all our questions. More

Awesome Didn't have exactly what I wanted so they customize one of the vehicles they had in stock to meet my wants and needs. Very helpful and friendly. Didn't have exactly what I wanted so they customize one of the vehicles they had in stock to meet my wants and needs. Very helpful and friendly. More