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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

April 05, 2019

Awesome Honest no bs and right to the point nick was more knowledgeable than other salesmen I’ve dealt with. His knowledge of the ram line was impressive. Oc More

by JGASKILL068
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia
Apr 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, for taking the time to write a superb review. We are thrilled to hear Nick, Nady, and Octavia were very friendly and not pushy throughout your visit with us. Thank you for recommending us to other, we look forward to seeing you again down the road!

April 05, 2019

Just a great dealership and service department Always great service,no matter what my problem or need ,Brian Gain and his service people fix the problem quickly and at a reasonable cost. More

by thomasdeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas, We appreciate your superb five-star review. We will pass along your feedback and we would love to see you again soon!

April 04, 2019

Quick Service I didn’t schedule an appointment and had my vehicle serviced faster than I thought it would take. They did a good job on the car wash too. More

by MICHAELCAP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Apr 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Michael, thank you for sharing your efficient experience. We will always keep the value of our guests' time in mind. You are always welcome to visit and we hope that you will do so, soon.

April 04, 2019

Oil Change. I had a good visit when I brought my vehicle in for an oil change. Everyone was very helpfuland friendly. I was able to get all of my questions answ More

by annette_tamayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to write about your experience with our service department! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us.

April 03, 2019

New Car Service I purchased my 3rd car from Thomas Dodge and they always make it a pleasant experience. My sales guy Dan was absolutely the BEST! There was a scratch More

by DINGER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny O'Bannon
Apr 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! Congratulations on your third purchase! We are so glad to hear that Dan and the team took care of you, and we invite you back any time in the future!

April 02, 2019

Ants every where My biggest complaint was there were ants everywhere in the waiting area. Also, the car porter did not get my car turned off. When I got into my c More

by suzo1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Apr 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I take your feedback seriously and I am concerned to learn that your recent visit and experience with our team caused you any dissatisfaction. Please take a moment to reach out to me so that I may hear more details and look into your situation. Our customers are very important to us, and I would appreciate the opportunity to hear from you. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

April 02, 2019

fantastic service the staff at the service center is absolutely phenomenal and would recommend them to anyone. they may not be the fastest in the back but i know that i More

by DDEPAOLOGPPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lane Carlley, Kelly Eylander
Apr 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your experience! We hope you'll come back and see us in the future!

April 01, 2019

Comfortably in and out I recommend Faye Giles to anyone trying to get into something new and likeable. Her service is A1 she is very respectful and honest. Also her communic More

by RONNELBOYD33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Congratulations on your car! We'll be sure to thank Faye for providing you with an excellent experience. We wish you many happy miles!

April 01, 2019

amazing ppl Paul and Kelli were absolutely amazing. They were kind, telling me about the great deals they had, very patient and so much more....Thank you so much More

by hmmsoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, It is a joy to see our team members Paul and Kelli have provided you with an excellent service experience. Thank you so much for taking the time to share your feedback. We welcome you again!

April 01, 2019

Did not get what was promiced in signed contract. The sales person was very friendly and worked with me to get a fair deal. The signed deal included window tinting which I would pay $100 for. I live o More

by JRTRAINER117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Apr 01, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for reaching out to us. We are sorry for the inconvenience and we will put a check request in today for $200. Please know that as soon as we get it from Accounting we will mail it. We apologize for the mix-up, but we will make sure to get it taken care of. If you need anything further, please feel free to contact me at any time. Thank you. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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