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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

February 05, 2019

oil change went in for an oil change without an appointment so i left my car (i don’t love far) thinking it would take 2 hours but they were able to get to my ca More

by barbaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood
Feb 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi there, thank you so much for sharing your great review! We are pleased to learn you received fast and efficient service from our team. We hope to see you again soon!

February 04, 2019

Over priced Sign said $45 for an oil change and i got charged $80.got charged $37 for labor and $36 for oil.ill start taking my business elsewhere. More

by artone619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Gallo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
Feb 18, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I take your feedback seriously, and I am concerned to learn that your the pricing of your recent oil change visit has caused you any distrust. Please take a moment to reach out to me so that I may hear more details and look into your situation. Our customers are very important to us, and I would appreciate the opportunity to hear from you. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

February 04, 2019

Excellent service! I just wanted to give Kelly Eylander praise for doing a great job and helping me get all my needs met. Thanks again!! Also thanks to Brian for helping More

by jntjr2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Feb 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We appreciate the great review. We'll be sure to let Kelly and Brian know how much you enjoyed their top-notch service. We look forward to being of service to you again in the future. Thank you!

February 04, 2019

Thomas Dodge Service Dept Is Tops. The service was great and efficient. The waiting room is comfortable and Thomas has the best coffee machine I've seen at any dealership. My service wr More

by concrete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavia in Sales, Kelly Eylander
Feb 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the great review of our Service Department. We're happy to know that Kelly made your service experience an exceptional one. We're also glad you enjoyed the coffee! We look forward to seeing you at your future service visits. See you soon!

February 03, 2019

My car buying experience was quick and easy. I had a great experience in buying my Hyundai accent. The price was right and the dealership was very accommodating. I would definetly recommend Jason More

by Audrey Anne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Feb 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you, Audrey Anne! We appreciate your excellent review. We hope to see you again!

February 02, 2019

My time with Faye was great, Faye makes the impossible possible. She is the best sale person I have ever dealt with. She has made me a Thomas dodge family member. I will not bu More

by Getrolledon219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to recognize Faye! We're glad that she was a valuable asset to your sales experience with us. We look forward to serving you again for your future vehicle needs.

February 01, 2019

Survey - Total satisfaction My experience of my most recent visit for a service call was completely and totally satisfactory. The intake for drop off was quick and handled profe More

by GIVONYABROOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great review and feedback! We are so glad to hear that Paul took good care of you. Please do not hesitate to let us know if we can do anything else for you!

February 01, 2019

People wonderful, getting anyone on the phone, not so much Impossible to get anyone to pick up the phone when calling service dept. Usually have to drive there to speak to anyone. Fix this please. More

by avitaltouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for leaving your feedback. Our guests' concerns are very important to me and I would like the opportunity to further discuss your concerns regarding the availability of our Service Department. Would you please leave your preferred contact information at frankk@thomasautogroup.com. I look forward to hearing from you. Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

February 01, 2019

Great service team! Great service completed on my 2012 Ram 2500. My vehicle was done on time and ready for pickup. Great people friendly and polite. See ya next time! More

by kasm1r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, We are glad you were satisfied with the services that we provided. Thank you for the excellent rating and review. We look forward to your next visit. Have a great day!

February 01, 2019

Great salesman Joe Heisler! We bought a 2019 Grand Cherokee. Joe got us the exact options my wife wanted. Very friendly and straightforward. Also big thankyou to Nady and Frank. More

by kasm1r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello and thank you for the kind words! The team will be thrilled to hear of your satisfaction regarding your visit. We look forward to any future visits. Have a wonderful day!

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