Thomas Chrysler Dodge Jeep Ram of Highland

Great Customer Service The customer service representative was fair and honest with me about my service and I really appreciated that. After investigation of the issue, it w The customer service representative was fair and honest with me about my service and I really appreciated that. After investigation of the issue, it was determined that the repair was under warranty. More

First Dodge Truck Joe is very knowledgeable, friendly, and goes that extra mile for you. Joe even called me the next day and informed me that if I had any questions or Joe is very knowledgeable, friendly, and goes that extra mile for you. Joe even called me the next day and informed me that if I had any questions or concerns to please come in or call he would be there for me to answer or help with anything. More

Great customer service , listened to our needs and didn't push anything on us, helped me get into the car I needed in a relatively short time, with very little hassle after , listened to our needs and didn't push anything on us, helped me get into the car I needed in a relatively short time, with very little hassle after a long day of car shopping. Very happy with the service we got and am very satisfied with the car, especially the warranty! The finance manager worked with us on getting a better warranty as well after I told him I'd rack up miles very quickly, that was a nice added plus to the already great service. More

Jeep service The sales team was helpful in getting my vehicle in at the last minute for an oil change. In service I dealt with Kelly Eylander who is always a pleas The sales team was helpful in getting my vehicle in at the last minute for an oil change. In service I dealt with Kelly Eylander who is always a pleasure to work with. Love how she’s so outgoing. And thanks to the mechanic for staying late to service my Jeep More

Awesome service without the credit factor The service faye gave was great no matter what’s your credit situation she made it happen for me. She looked me into my eyes and gave it straight forw The service faye gave was great no matter what’s your credit situation she made it happen for me. She looked me into my eyes and gave it straight forward to me what can I pay every month and worked with me. More

Working Together Vehicle still have issues even though was in shop twice. We thought the Throttle position sensor was to be replaced Chrysler Dodge stated it was the P Vehicle still have issues even though was in shop twice. We thought the Throttle position sensor was to be replaced Chrysler Dodge stated it was the PVC and vacuum issue due to oil leaking. We have been bring our vehicle to shop for oil change you would think they would have known but at same time a car is a car this cost 600.00 that was a lot of moneyplus brakes needed to be changed and they wanted around a grand if we received that, it was not in budget. I like Thomas Dodge but guess am still concerned about vehicle More

Awesome It was a great experience all around. It was done in a timely manner and everybody was very polite and great. I will recommend it to everybody It was a great experience all around. It was done in a timely manner and everybody was very polite and great. I will recommend it to everybody More

Unorganized and Unfriendly Honestly I called and made the appointment for a new vehicle that I did not buy from this dealer and they made me feel unwelcomed. Despite registerin Honestly I called and made the appointment for a new vehicle that I did not buy from this dealer and they made me feel unwelcomed. Despite registering on the phone for 20 minutes when I made the appointment I had to go through the entire process again and it took 30 minutes in person. Get your stuff together!!! When I exited the vehicle I was asked to step into the middle room. A girl was working and speaking with an associate and did not greet me. After an awkward 2-3 minutes she rudely told me she's busy and to step out and someone else would help me. A gentlemen did help me but seemed not trained because he had to go get the rude/unfriendly girl that didn't help me in the first place. When I picked up my vehicle the porter took 25 minutes getting my vehicle pulled around from the back. I will NOT be using them anymore even though they are the closest preferred provider for my company's fleet vehicle maintenance. GO SOMEWHERE ELSE YOU WILL SAVE TIME DRIVING FURTHER AND GET BETTER SERVICE. More

Great Service I’ve never had a problem getting my vehicle serviced. Everyone is very friendly and hospitable, especially Kelli. She is so helpful and courteous. I w I’ve never had a problem getting my vehicle serviced. Everyone is very friendly and hospitable, especially Kelli. She is so helpful and courteous. I will be back for my next vehicle. More

What I expected. I made an appointment and I still had to wait to get my car in and it took longer than the 1 hour I was told it would take for an inspection. I made an appointment and I still had to wait to get my car in and it took longer than the 1 hour I was told it would take for an inspection. More