Thomas Chrysler Dodge Jeep Ram of Highland

Good service Good customer service. Appointments are definitely suggested. Sometimes service times can be off. They do great work. Need to better train service wri Good customer service. Appointments are definitely suggested. Sometimes service times can be off. They do great work. Need to better train service writers so they write you up corrrecrly for the service being done. More

Problem Solved Brought my car in at 2pm with a warning light showing and had it back by 9am the next morning. They also did 2 recalls and changed the oil. Thanks. Brought my car in at 2pm with a warning light showing and had it back by 9am the next morning. They also did 2 recalls and changed the oil. Thanks. More

OIL CHANG AND TRANS. FLUID CHANGE PER BOOK IN AND OUT WITHOUT QUESTION NOT ANSWERED. QUESTION ON TIRES WAS OFFERED SALES PACKAGE BUT DID NOT CARRY RUN FLAT TIRES. I NEED THOSE AS I NEED A SPARE IN AND OUT WITHOUT QUESTION NOT ANSWERED. QUESTION ON TIRES WAS OFFERED SALES PACKAGE BUT DID NOT CARRY RUN FLAT TIRES. I NEED THOSE AS I NEED A SPARE A/C OF MY TRAVLE LOCATIONS. HORSE AND BUGGY AREAS WITH NO SERVICE CENTERS. More

Great customer service/Excellent mechanic Mechanic was great wonderful customer service Sal was very helpful and a pleasure to work with and Scott did a great job keeping me updated on van Mechanic was great wonderful customer service Sal was very helpful and a pleasure to work with and Scott did a great job keeping me updated on van More

Excellent personal servive My service rep took the time to help me find out if I my services contract was legitimate and I truly appreciated that. The wait time was reasonable. My service rep took the time to help me find out if I my services contract was legitimate and I truly appreciated that. The wait time was reasonable. More

Service Light Great explanations by staff & extremely quick service. Was told my car brought in on Friday morning wouldn’t be ready until Monday & given a rental. C Great explanations by staff & extremely quick service. Was told my car brought in on Friday morning wouldn’t be ready until Monday & given a rental. Car ended up ready that afternoon! More

always good never any problems Never have had a problem and I have had service here 12 times, Maintaining my RAM 1500 that I love. Sales AND Service people have all been good Never have had a problem and I have had service here 12 times, Maintaining my RAM 1500 that I love. Sales AND Service people have all been good More

Brakes Took in my Cherokee last minute before traveling for a family emergency. Sal said no problem. Unfortunately more wrong than just the brakes and rotors Took in my Cherokee last minute before traveling for a family emergency. Sal said no problem. Unfortunately more wrong than just the brakes and rotors. So he hooked me up with a loaner to make sure I got to travel with my fam, then when looking at a much pricier job, he and the tech took the time to try to clean the rusted back rotors, to save me from having to replace them as well... much appreciated!!! More

Service of my Jeep All were very courteous. I trust Thomas Dodge dealership with my vehicle knowing that the job is well done and completed on time. Excellent service. All were very courteous. I trust Thomas Dodge dealership with my vehicle knowing that the job is well done and completed on time. Excellent service. More

Heater box knock Recirculation door was binding up and knocking so brought the car in for service. I was greeted by Kelli who who saw me standing on the walk in servic Recirculation door was binding up and knocking so brought the car in for service. I was greeted by Kelli who who saw me standing on the walk in service area. She quickly processed and got me on my way. She called with an update confirming what the car needed and the cost. My vehicle was ready a few hours later and out front waiting for me. Thank you Kelli and service department More