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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,142 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,142 reviews

April 10, 2018

Helpful,patient. Very helpful and was very patient with finding the right jeep to fit our budget.made it an easy experience. will definitely consider buying another ca More

by carrieyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Gomez
Apr 10, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Carrieyz, thank you for sharing your five-star review with us! It's great to hear our team was very helpful, patient, and made your experience easy. We appreciate your business and look forward to your future visit.

April 02, 2018

Great Dealer Great dealer with a wonderful selection of vehicles. Sales consultant Joe Heisler did a great job and was very knowledgeable. Very satisfied with my p More

by Josh Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your experience, Josh! We're glad you enjoyed our selection and it's great to hear you found Joe to be knowledgeable. We look forward to seeing you again!

March 30, 2018

Super Helpful Joe was extremely helpful. He aided my husband and me find a new Jeep and getting a good trade for our 2015 Jeep. Thanks You. More

by denny410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2018

Complete satisfaction I have always bought a brand new car this time I selected a certified used vehicle. Definitely outside my Norm I was very hesitant, Brian reassured me More

by Abasile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Pape
March 28, 2018

"Excellent Customer Service produced a Satisfied Customer!" The Salesperson, Annette and Sales Consultant, Joe, they both were very helpful and professional. Once we told Annette about the type of car we were l More

by JunePH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annette (Holloway ???)
Mar 28, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the recommendation! We're glad that you received helpful and professional customer service from Annette and Joe. They were both happy to help you find a vehicle that matched your requirements. Please reach out to us if you need anything else in the future. We look forward to serving you again.

March 24, 2018

Service department issues The service department needs to get their act together. The service advisor working on my issue was off the day I was scheduled to bring my vehicle More

by suego2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Kelly E.
Apr 07, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for your feedback regarding our Service Department. It's disappointing to learn of your unsatisfactory experience, and I want to speak with you about your concerns. I hope you will contact me at your earliest convenience to discuss the customer service that you received. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 23, 2018

Great Service Went to Thomas Dodge of Highland to look at two Jeep Grand Cherokees on their lot that I saw online. I was only there to look and compare the differe More

by Serena M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave us your feedback! We are glad to know your experience with us went well and that Joe was able to help you by being informative and attentive in answering all your questions. It is also great that Tim provided you with great service as well. We are glad that you were able to find a car you loved and hope that you will continue to choose us as your dealership in the future!

March 19, 2018

Excellent customer service Everyone was very nice to us. Faye was outstanding!!!! Such a genuine person. She knows what she's doing. And, is easy to speak to and she makes the e More

by laura Early
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Laura, we're glad to learn that you received excellent customer service from Faye and the rest of our team. We look forward to passing on the compliments, and we hope to see you again in the future.

March 13, 2018

Great Service I enjoyed the customer service. Also, the process of getting a new car was fast. I love my new jeep. Thanks Joe for the help More

by crystalr8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Zinanni
Mar 13, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the great compliments! We always strive to exceed our guests' expectations and we're happy to hear Joe and the team provided quick, quality service. We hope to have the chance to work with you again!

March 13, 2018

Satisfied Customer Everyone was very professional. Answered all our questions. We were told about all the different functions. We are very satisfied with our Jeep Gran C More

by Cherokee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2018 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

That's great to hear! Your satisfaction is important to us. We're glad our team provided knowledgeable service and that you're enjoying your vehicle!

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