Thomas Chrysler Dodge Jeep Ram of Highland

Very pleasant experience This is the first NEW car purchase for my wife and I. Faye made the experience pleasant and enjoyable. Very personable and kept everything moving at This is the first NEW car purchase for my wife and I. Faye made the experience pleasant and enjoyable. Very personable and kept everything moving at a good pace. No long wait, just great service. Would definitely recommend (and already have) her to others. She had knowledge to answer all question. Thank you very much Faye. It's obvious you truly enjoy what you do. Keep up the great work!!!! More

It was an amazing experience. The staff was so friendly! I literally dealt with the most friendliest car sales man ever (Joe). I had everything ready for him and he got me the best deal he could and I was st I literally dealt with the most friendliest car sales man ever (Joe). I had everything ready for him and he got me the best deal he could and I was still able to drive off with my new ride! More

Emmanuelo makes buying a car too easy!! Our visit to the Thomas Dodge dealership was great and its all thanks to Emmanuelo. His vast knowledge and ability to listen to our wants and needs al Our visit to the Thomas Dodge dealership was great and its all thanks to Emmanuelo. His vast knowledge and ability to listen to our wants and needs allowed him to answer all our questions and really made our first car buying experience effortless. The dealership is kid-friendly equipped with a playroom and complementary popcorn. They even got free ceramic piggy banks! We are confident we made the correct choice for our family and will enjoy our 2017 Dodge Durango for many years to come!!! Thank you Emmanuelo and look out for our wedding invitation :) More

Awesome car-buying experience My first new car purchase was painless. Faye Giles came highly recommended from a friend and I am grateful he sent me her way. He's bought multiple ve My first new car purchase was painless. Faye Giles came highly recommended from a friend and I am grateful he sent me her way. He's bought multiple vehicles from her and, even though I live in Chicago, the experience with Faye was worth the drive. The staff there was very friendly and made sure we were comfortable and attended to while we waited for Faye. It's clear she's in high demand as a salesperson. I was excited to begin my car-buying process, but the short wait was pleasant and Faye made sure to check in on us plenty while she completed another sale. I came for a Jeep Cherokee and that's what I walked out with! The price was reasonable and Faye was sure to spend plenty of time reviewing all the features. She really helped me feel like it was a momentous occasion to be celebrated and I am super-happy with my purchase. More

Very Pleasant and Non-Stressful Experience All the gentlemen that we interacted with from the mechanic Scott Graham who told us of the deals you had and told us to came check it out, to the ser All the gentlemen that we interacted with from the mechanic Scott Graham who told us of the deals you had and told us to came check it out, to the service of Tito which listen to what we were looking to get into and kept it right around the price we wanted(Kudo's to both of you for listening to the wants and needs of the customer). Emmanuel for showing us the vehicles and allowing us time to consider what was best for us(Awesome that we didn't have to deal with a pushy impatient sales rep.) Emmanuel showed great patience and was happy to point in the direction of what we were looking for. Then finally Tim you informed us well of all the extra options that we could purchase to cover our van even more, we were so well informed and the vehicle is great Thanks to all of you!! More

A G O N I Z I N G L Y S L O W Showed up 10 mins early for 2 pm appointment, ONLY car in line. After waiting 23 mins total car was written up. The computer plug in was wrong (showed Showed up 10 mins early for 2 pm appointment, ONLY car in line. After waiting 23 mins total car was written up. The computer plug in was wrong (showed NO history since last service visit including mileage). Oil change and tire rotation (and the obligatory software upgrade) took a total of 2 hours and 30 minutes. Watching through window to shop in the waiting room, I observed long periods (15 mins at a time) of NO mechanic's activity and most of the time wasn't anywhere near the car. This was second time car was in for service (after 5400+ miles) and oil change seems to be averaging 2 hours. More

Emmanuel Obi The service and experience we received from Emmanuel was outstanding. He was very knowledgeable and helped with the selection that best fit us On o The service and experience we received from Emmanuel was outstanding. He was very knowledgeable and helped with the selection that best fit us On our original visit he did not pressure us into buying anything we returned a few days later and made our purchase at that time. More

Customer satisfaction My experience with Faye Giles was amazing, I went to the dealer to see my brother get a new car and I end up with a new car as well. She help me get t My experience with Faye Giles was amazing, I went to the dealer to see my brother get a new car and I end up with a new car as well. She help me get the car I wanted and not just to sell me any old car. She was very helpful, very knowledgeable about the car. She very approachable. Faye made my buying decisions more then just a decision she made me feel good about my new purchase of a vehicle. anyone looking to get a new car, see Faye so she can help you get the car you want, and not just any car. Faye you rock keep up the good work. More

Heled me out when I needed it My car was totaled while I was in Italy, it was involved in a hit and run with a semi. My father who was driving is still shaken to this day. We went My car was totaled while I was in Italy, it was involved in a hit and run with a semi. My father who was driving is still shaken to this day. We went to the dealership and talked with Tim kroll, our next door neighbor, he surprised me by finding me and getting me approved and a decent rate on A beautiful 2016 Dodge Ram. With help from the great Emmanuelo Obifuna. More

excellent service We got a excellent service from emmanuelo. He really good person on selling cars and always pay attention on what we needs an what are the best We got a excellent service from emmanuelo. He really good person on selling cars and always pay attention on what we needs an what are the best choice. More