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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

January 17, 2014

Amy was friendly, efficient, and displayed a "can do" attitude. Her warm welcome after a long week of work was much appreciated. If you're in NW Indiana and need your car serviced, be sure to call More

by vichmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
January 16, 2014

John Rockovits was the first person we met when we walked in to LOOK at a Ram 1500. He walked us through all aspects of the purchasing process and we drove the 2014 Ram 1500 home the same night. I will send More

by innis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Rockovits
January 13, 2014

Aaron was very patient and helpful as we looked at different vehicles. He was always pleasant and friendly. We liked the fact that we did not have to haggle over the purchase price of the vehicle. More

by thelakes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
December 19, 2013

We found this dealership and George Hyler especially to be fair and friendly. George phoned us after our first visit which did prompt our return visit to purchase a 2014 Jeep. More

by cyuknis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 14, 2013

The sales staff at Thomas Dodge were friendly and courteous. They were able to fit our budget needs and went out of their way to make us feel comfortable. They were not at all pushy. They were abl More

by maggiemay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 11, 2013

What a great experience! Everyone we talked to was great but George was exceptional! Very knowledgeable about the different vehicles and extremely friendly! Nick was also very helpful and made things move More

by kristinm2176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 08, 2013

From start to finish Brian made our buying eperience truly simple. No haggling,Sraight forward. The way car buying should. Will refer to friends and family. More

by allen shander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
November 07, 2013

Finally a dealership that makes buying a car almost 100% stress free. My sales associate was very courteous to my needs and extremely patient with me and all my questions. Brian was not only full of infor More

by Aaron8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 26, 2013

Disgusted with entire experience! On-line experience is a joke. Felt hoodwinked, played, bamboozled you name it. Wouldn't want this unprofessionalism & untrustworthy behavior on my worst enemy! Worse cust More

by liarsliars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 13, 2013 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep Ram participates in the DealerRater Certified Dealer Program -- hence this reply. We are very sorry to hear about your experience. We pride ourselves on our clear-cut and professional customer service, since this is not what you received, we’ll be looking into this incident and any possible others with our finance and sales staff at all levels. We will re-train our staff as needed to ensure that customers like you are treated with respect and courtesy throughout the entire process. If there is anything our management can do for you, or if you have other information regarding your visit that you would like us to know, please don’t hesitate to call Frank Kowalski, the General Manager, at (219)-924-6100.

October 14, 2013

Brian was very helpful and polite. He was not pushy. He even met me at Thomas Dodge on his day off to complete the sale. I was looking online for a used SUV for 2 months. When I found this Ford Escape it w More

by mtakacs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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