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Thomas Chrysler Dodge Jeep Ram of Highland

Highland, IN

4.8
3,140 Reviews
A new car, truck or SUV could be waiting right around the corner for you; all you have to do is stop by Thomas Dodge Chrysler Jeep located in Northwest Indiana, Lake county at 9604 Indianapolis Blvd in Highland, IN, or call (219) 924-6100 to speak with our knowledgeable staff. Our new and pre-owned inventories feature some of today's latest and most sought after models. Thomas Dodge Chrysler Jeep is all about the customer, so stop by today and let us prove our commitment to exceptional service! We make it fun.
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9604 Indianapolis Blvd

Highland, IN

46322

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Showing 3,140 reviews

October 19, 2021

Ashley W was the absolute best! Great experience purchasing a custom 2021 Jeep Wrangler Unlimited. Always on hand with updates! More

by Mike Turner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Mike! Thank you for the 5-stars and feedback. The team is glad your experience was the absolute best. We look forward to future visits. Safe travels in your 2021 Jeep Wrangler Unlimited!

October 19, 2021

Great experience. Very friendly staff! It couldn't have been a smoother process. I definitely would go back there! More

by B3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neville weer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. The team is glad your experience was great. We look forward to future visits. Safe travels.

October 18, 2021

Every visit I have made I have received prompt excellent service. I highly recommend this dealership. More

by lpward68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Kroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny O'Bannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out to us when we can work with you down the road.

October 14, 2021

This dealer screwed up my oil changed 3 times. The 1st time they never even changed my oil the 2nd time they overfilled my oil by double the 3rd time they added the wrong oil. They have no idea what they' More

by TRAVISBALL89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Kowalski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Gain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Thank you for bringing your service visits to my attention. I would like to learn more about your time here and the level of customer service received. Please reach out to me directly when you have a moment. I hope to connect soon. Best, Jimmy Thomas 219-924-6100

Oct 14, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Travis, again we deeply apologize for this situation. Our management team got involved and made sure your truck was 100% perfect when you left yesterday. Unfortunately mistakes happen and our Management did the right thing to make sure it was handled before giving you your vehicle back. The employee involved will be handled internally so this won't ever happen again. Again, we apologize and appreciate your business. You said you lost $800 yesterday and we offered to give you over $1,000 off the extended service contract you wanted. We are sorry we couldn't reach a happy medium. Again, we apologize for this inconvenience and thank you for your business.

October 13, 2021

The team is great! Everyone is friendly. Great customer service, fast service, and friendly environment. More

by Tammyaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

It's great to learn that you enjoyed your visit! Feel free to reach out to us if you need anything. Have a wonderful day!

October 12, 2021

I have been buying vehicles from Thomas Dodge for over 20 years, always excellent service More

by clobdell12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Always happy to help!

October 08, 2021

As usual it was a pleasant experience. The staff is always cordial. I plan on continuing to use Thomas Dodge. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to leave a review for us at Thomas Dodge Chrysler Jeep of Highland. We're happy we could help!

October 07, 2021

Oil change went quick considering how busy they was. Friendly people, gave me a $10 discount. Happy about that because it took 6 quarts of oil instead of 5. More

by margie.charisma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Heady
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Margie! Thomas Dodge Chrysler Jeep of Highland appreciates the positive star rating. The team is glad your experience was a great one. Please come back again!

October 07, 2021

You guys are classic outstanding wonderful glad to be in the family and thank you for the special service man Jamie I’m grateful he helped me in so many ways regarding my vehicle thank you! More

by Maria1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard (Leo) Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rzonca
Oct 08, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Maria! Thank you for the 5-stars and feedback. The team is glad your experience at Thomas Dodge Chrysler Jeep of Highland was outstanding. We look forward to future visits! Safe travels on the road ahead.

Oct 08, 2021 -

Maria1963 responded

All of you well deserve every star and then some Enjoy.

October 07, 2021

Salesperson Faye was awesome and easy to work with during the truck buying process recently. More

by Kate Kotfer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faye Giles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, Kate! Thomas Dodge Chrysler Jeep of Highland appreciates the 5-stars and feedback. We look forward to future visits.

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