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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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April 08, 2019

Always great. Couldn't ask for a better place to service my Jeep. They have always taken great care of my high mileage vehicle. Would definitely recommend Thomas Do More

by MJPR1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rozdilsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names but parts is friendly and easy to deal with as are the cashiers and service people.
Apr 08, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the outstanding review! We appreciate your loyalty and business very much and are looking forward to seeing you again.

April 08, 2019

Great Service I was very happy with the service that I received on my Jeep. The tech was professional and my oil change and tire rotation were completed quickly. I More

by Lauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Apr 09, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

You're so very much welcome. Thank you for the excellent review, Lauren!

April 08, 2019

Great service Kelly is fantastic!! She is always smiling and entergetic and makes sure the work gets done in a timely manner. Would recommend to anyone needing serv More

by ginalbickers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Apr 09, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your marvelous five-star review. We are ecstatic to hear Kelly was energetic and smiling throughout your visit. We appreciate your glowing recommendation. We hope to see you again in the future.

April 06, 2019

Work was good time frame good also. Your warranty sucks Have always had my work done at Thomas. Found out my warranty was not worth the paper it was printed on. I needed to use it, and found out I went over More

by JKFORD6035
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Gain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Eylander
April 05, 2019

Very accommodating I have bought 4 cars from this dealership and they strive to go above and beyond for their customers. Everyone was very helpful as always. 10/10 would More

by BIGKASS19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for your outstanding five-star review. We truly appreciate your superb business and look forward to continuing to take care of all your auto needs in the future!

April 05, 2019

Excellent Customer Service Was in for an oil change and tire rotation. They were quick and curteous! Even while nursing my little one, they offered to bring my car back inside f More

by mblatsioris04
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steepleton, Andrew, Brian Elwood
Apr 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, We appreciate you taking the time to write an amazing review with us. We are very happy to learn you had a quick and courteous experience with our Service Department. Thank you for your positive feedback and we hope to see you again in the future.

April 05, 2019

Just a great dealership and service department Always great service,no matter what my problem or need ,Brian Gain and his service people fix the problem quickly and at a reasonable cost. More

by thomasdeery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas, We appreciate your superb five-star review. We will pass along your feedback and we would love to see you again soon!

April 04, 2019

Quick Service I didn’t schedule an appointment and had my vehicle serviced faster than I thought it would take. They did a good job on the car wash too. More

by MICHAELCAP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Eylander
Apr 04, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Michael, thank you for sharing your efficient experience. We will always keep the value of our guests' time in mind. You are always welcome to visit and we hope that you will do so, soon.

April 04, 2019

Oil Change. I had a good visit when I brought my vehicle in for an oil change. Everyone was very helpfuland friendly. I was able to get all of my questions answ More

by annette_tamayo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for taking the time to write about your experience with our service department! We hope to continue to be your go-to dealer and please don't hesitate to reach out when you need anything in the future. Thank you very much for choosing to bring your business to us.

April 02, 2019

Ants every where My biggest complaint was there were ants everywhere in the waiting area. Also, the car porter did not get my car turned off. When I got into my c More

by suzo1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Apr 03, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, I take your feedback seriously and I am concerned to learn that your recent visit and experience with our team caused you any dissatisfaction. Please take a moment to reach out to me so that I may hear more details and look into your situation. Our customers are very important to us, and I would appreciate the opportunity to hear from you. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

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