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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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March 13, 2019

Leaking Oil friendly staff transparent about work that was preformed on the dodge grand caravan. i would go back again and there was a great offer from dodge 99. More

by mcshane1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Elwood
Mar 13, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-star review! We look forward to seeing you again in the future!

March 12, 2019

Brian was my gladiator! Although it was rough at the beginning the manager, Brian, worked with and advocated for me every step of the way!!! This was a situation that was new More

by MEOSHA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! We are so glad to hear that Brian ensured a great experience for you! Please let us know if we can do anything else for you in the future!

March 12, 2019

Great Service! I made an appointment to have my vehicle serviced. Was able to drop it off in the morning before work and it was ready to be picked up when I got off More

by JRCAMACHO72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus (Jessie) Huerta III
Mar 12, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the recommendation! We're glad that you enjoyed working with our service team. We were happy to take care of your vehicle. We look forward to your next visit.

March 12, 2019

Gods for the BUSY! I have a VERY busy life and I am not always able to make and keep appointments. I drove in and Kelly helped me like I was in Jeep Heaven. I had more t More

by lc95501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Sharp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Kubacki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Mattingly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus (Jessie) Huerta III, Kelly Eylander, Brian Elwood, Customer Service
Mar 13, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the positive review and rating! We are happy to know that your service experience with us went well and that Kelly was helpful during your visit. It is great that Kelly was informative and provided you with great customer service. We hope to see you again soon!

March 11, 2019

ALL STAR REVIEW I had a great experience! They replaced a recalled part, and without any hesitation fixed and replaced all that was damaged due to the recalled part. More

by ANGELAT228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for sharing your five-star review! It was our pleasure to take good care of your vehicle, and we are always here for you if you need anything else!

March 11, 2019

5 star facility! This place is great! In and out,in no time. Very satisfied! The price was very reasonable. They even emptied,my oil catch can. They will always servic More

by AUSTINKANE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Dykstra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the five-star review! We appreciate your time and business, and invite you back any time!

March 11, 2019

2 hour wait for an oil change! Every time we come in for an oil change we wait 30-90 minutes. This time was 2 hours! They need to do better to accommodate people for such simple ser More

by WILKYMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Mar 11, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, Thank you for reaching out to us. I am concerned to hear that any dissatisfaction with our Service Department has given you the impression that we do not highly value you as our customer. Please reach out to me when you have a moment so that I may follow up with you and have the chance to discuss your concerns with you. I appreciate your time. Best regards, Frank Kowalski Thomas Dodge Chrysler Jeep of Highland

March 11, 2019

Service Great service and Paul Nelson was great with providing everything for me. I had a oil change and recall done on the exact same day. More

by Jeremy Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Jeremy, thanks for the great review. We're glad to know that your service visit was a success! Come visit us anytime you need us!

March 09, 2019

Great Srvice!! As with anything you buy today things happen. My Jeep’s tire sensor light was staying on and not reading the pressure properly. My original sales staf More

by DAVEO20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Heisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thanks for the great 5-star review of our dealership. It was our pleasure helping you get your Jeep all good to go. Come visit us anytime you need us!

March 08, 2019

Very good Paul was very helpful and informative and also kept my wife posted throughout the process . She felt he was honest as well as professional and appreci More

by michellezwoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2019 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the wonderful review. We'll be sure to pass the compliments to Paul. Reach out to us anytime you need us.

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