Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Brian was my gladiator! Although it was rough at the beginning the manager, Brian, worked with and advocated for me every step of the way!!! This was a situation that was new Although it was rough at the beginning the manager, Brian, worked with and advocated for me every step of the way!!! This was a situation that was new to him, and myself, and after the confirmation to repair he ensured that everything happened timely! Thank you!!! More

Great Service! I made an appointment to have my vehicle serviced. Was able to drop it off in the morning before work and it was ready to be picked up when I got off I made an appointment to have my vehicle serviced. Was able to drop it off in the morning before work and it was ready to be picked up when I got off work. Do not know how long others had to wait but I recommend making an appointment and giving the department time to do what needs to be done. More

Gods for the BUSY! I have a VERY busy life and I am not always able to make and keep appointments. I drove in and Kelly helped me like I was in Jeep Heaven. I had more t I have a VERY busy life and I am not always able to make and keep appointments. I drove in and Kelly helped me like I was in Jeep Heaven. I had more than an oil change that needed to be done and got serviced right away. Kelly kept me updated along the wait, and in just a few hours I drove away with all maintenance complete. I had nothing but THANK YOU's to say!!!!! More

ALL STAR REVIEW I had a great experience! They replaced a recalled part, and without any hesitation fixed and replaced all that was damaged due to the recalled part. I had a great experience! They replaced a recalled part, and without any hesitation fixed and replaced all that was damaged due to the recalled part. I walked out with a zero balance, and no stress. Also the mechanic on my car wasn't happy that my radio wasn't working (which was working prior), he dug into it a little deeper and eventually got working. I was jaded by another local dodge dealership but will be returning all my future business back to Thomas Dodge!!! Thanks Guys!!! More

5 star facility! This place is great! In and out,in no time. Very satisfied! The price was very reasonable. They even emptied,my oil catch can. They will always servic This place is great! In and out,in no time. Very satisfied! The price was very reasonable. They even emptied,my oil catch can. They will always service my vehicle! More

2 hour wait for an oil change! Every time we come in for an oil change we wait 30-90 minutes. This time was 2 hours! They need to do better to accommodate people for such simple ser Every time we come in for an oil change we wait 30-90 minutes. This time was 2 hours! They need to do better to accommodate people for such simple services. We are also suppose to get a free car wash, or do we were told when we purchased the car, and that has never happened. Need to revamp this service Dept for sure! Only thing keeping us here is our warranty. Will never make a purchase here again! More

Service Great service and Paul Nelson was great with providing everything for me. I had a oil change and recall done on the exact same day. Great service and Paul Nelson was great with providing everything for me. I had a oil change and recall done on the exact same day. More

Great Srvice!! As with anything you buy today things happen. My Jeep’s tire sensor light was staying on and not reading the pressure properly. My original sales staf As with anything you buy today things happen. My Jeep’s tire sensor light was staying on and not reading the pressure properly. My original sales staff were quick to help setup a service appointment and the service staff were extremely and and quick to resolve the problem. My Jeep was return clean and ready to go. Thank you Thomas Staff. More

Very good Paul was very helpful and informative and also kept my wife posted throughout the process . She felt he was honest as well as professional and appreci Paul was very helpful and informative and also kept my wife posted throughout the process . She felt he was honest as well as professional and appreciated his help More

Greatest Service Had my truck towed into the shop because it wouldn't start. 2 days later truck has a new starter and they cleared the computer of a faulty error mess Had my truck towed into the shop because it wouldn't start. 2 days later truck has a new starter and they cleared the computer of a faulty error message. Got it back cleaned and ready to go. More