
Thomas Cumberland Subaru Hyundai
Cumberland, MD
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1,782 Reviews of Thomas Cumberland Subaru Hyundai

Fast Service Quick and great to deal with! I was looking for a new car, I test drove a WRX. Then, picked one I wanted and in no time I was driving away in my new c Quick and great to deal with! I was looking for a new car, I test drove a WRX. Then, picked one I wanted and in no time I was driving away in my new car! I also like the fact that they look around at all of the local banks and credit unions for you. There's no driving all over town shopping for the best rates. It's a one-stop-shop. More
Great Experience This is our third new vehicle in our family from Thomas Cumberland. Amanda, Brett, Dylan and Chris made this an effortless and great experience. Alway This is our third new vehicle in our family from Thomas Cumberland. Amanda, Brett, Dylan and Chris made this an effortless and great experience. Always use the service department for our oil changes and maintenance...fantastic dealership! More
A new Hyundai Santa Fe, and Jaison Gehauf I was looking for a new vehicle completely different from many I owned in the past. I met Jaison at Thomas Cumberland Hyundai and was warmly welcomed. I was looking for a new vehicle completely different from many I owned in the past. I met Jaison at Thomas Cumberland Hyundai and was warmly welcomed. We looked at several vehicles and Jaison was quite expert an all of them. Seeing as how I had not purchased a new vehicle in 14 years, I had a lot of questions and much to learn. Jaison explained everything... taking extra time with me over the busy Memorial Day week end. His patience and manner of no pressure, had positive impact on my purchasing decision. I was introduced to Brett Files (Sales Mgr) and together we arrived at an agreement on my old car and a new Santa Fe. I was also introduced to many of the employees and greatly pleased with each experience, and the tour of all the facility. Having tried this dealership I can honestly say that I will always go back there for all my vehicular needs, and expect any future purchases will be at Thomas Cumberland. Thank you, and sincerely, Gerald Sweene More
2018 Subaru Forester I purchased a new 2018 Subaru Forester and I absolutely love it. I was originally looking at used vehicles but Jaison went over differences between th I purchased a new 2018 Subaru Forester and I absolutely love it. I was originally looking at used vehicles but Jaison went over differences between them and convinced me a new car was what I was looking for. What sold me on the car was Jaison's personality and kindness. More
Easy to work with. Everyone was very hospitable. The sale price and trade in brought the price down to meet my budget. It was easy to take care of the paperwork too. Everyone was very hospitable. The sale price and trade in brought the price down to meet my budget. It was easy to take care of the paperwork too. The salesman went over the car perks in detail. I really appreciated the time he took with me. More
My Car Buying Experience I have always had used cars so buying a new car was a big step for me. The process was very easy and no pressure from the sales consultant, James How I have always had used cars so buying a new car was a big step for me. The process was very easy and no pressure from the sales consultant, James Howard. Was presented the facts and questions I had were answered right away. Went back to dealership to purchase window vents. James Howard helped with that process and was able to get the vents on the same day. Met Theresa and was impressed with the service department. More
Guidance, Not Pressure We knew the dealership's service department personnel and quality of work. So, when it came time to purchase a new Subaru Outback, we visited Thomas We knew the dealership's service department personnel and quality of work. So, when it came time to purchase a new Subaru Outback, we visited Thomas and talked with Johnathan Loughrie in Sales. Johnathan makes a fine impression and was very helpful in explaining features and in answering our questions. This included getting answers to some questions that involved research on his part. He asked questions of us and then guided our discovery of accessories we would value in our new Outback. Following our initial visit, we mostly talked with Johnathan by email and telephone. We ultimately chose a car on its way to Thomas from the factory that included the accessories we wanted, plus a couple of others recommended by Johnathan. We never felt "pushed" to buy during the month we were in the market, and yet Johnathan was always there when we had questions. More
Great Service Was very pleased with the service I received. Was treated like a friend during the entire process. Felt like I received a great deal on my truck. Woul Was very pleased with the service I received. Was treated like a friend during the entire process. Felt like I received a great deal on my truck. Would highly recommend Thomas Subaru to others. More
Great first buy! Went looking to find a new car and they made everything super easy. I only ended up test driving one vehicle but they made sure that once I wanted it Went looking to find a new car and they made everything super easy. I only ended up test driving one vehicle but they made sure that once I wanted it everything was taken care of to let me drive it home that day More
A leasant car buying experience I want to thank Jonathan Meadors for assisting me to find just the right car for my needs. He was personable but professional, helpful but not pushy. I want to thank Jonathan Meadors for assisting me to find just the right car for my needs. He was personable but professional, helpful but not pushy. He was able to answer my questions and offer valuable insight. I visited the dealership many times over the course of a week and test drove many different vehicles before deciding on a Hyundai Kona and Jon always made me feel welcome. Thank you Jon, for a pleasant car buying experience. You truly went above and beyond!! Linda K. More