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Thomas Dodge Chrysler Jeep Ram - Service Center

Highland, IN

4.4
782 Lifetime Reviews Review Dealership

782 Reviews of Thomas Dodge Chrysler Jeep Ram - Service Center

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April 15, 2021

"Everyone was very attentive to any questions or concerns..."

- SMEP63

Everyone was very attentive to any questions or concerns I had. Service rep. Paul was fantastic and set me up with a loaner vehicle. Very pleased.

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Recommend Dealer
Yes
Employees Worked With
April 12, 2021

"excellent service fast troubleshooting and fixing my..."

- Donald

excellent service fast troubleshooting and fixing my issue. great experience with knowledgeable technicians. I appreciate the quick return of my jeep. all its fine now

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Yes
Employees Worked With
Apr 13, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Thank you! We take our reviews seriously and are delighted to learn about your service visit. We appreciate your feedback! We want all our customers to feel this way when leaving Thomas Dodge Chrysler Jeep Ram! Safe travels.

April 11, 2021

"I have been a Dodge customer for about 30 years. I’ve..."

- NEJ1234

I have been a Dodge customer for about 30 years. I’ve bought cars and have had them all serviced from oil changes to major engine problems.

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Yes
Employees Worked With
Apr 12, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Hi there, thank you so much for the great feedback! We're glad to hear you had a positive experience. We hope to work with you again soon.

April 08, 2021

"The Staff accommodated me for an oil change last minute..."

- julie.82889

The Staff accommodated me for an oil change last minute before the holiday weekend which I appreciated. Service crew was pleasant and quick to service my Jeep. Great customer service as always.

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Yes
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Apr 09, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department, and we hope that you will continue to visit us at Thomas Chrysler Dodge Jeep Ram Highland!

April 07, 2021

"Everything was perfect, no changes needed at this time...."

- shnt_alxnder

Everything was perfect, no changes needed at this time. My time was short, everyone was friendly, and my cost was next to nothing. Keep up the good work.

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Yes
Employees Worked With
Apr 08, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Thank you for that great review! Cheryl and Joel were happy to take care of you and your vehicle. If there’s anything else that we can do for you, just let us know! We hope to work with you again in the future at Thomas Chrysler Dodge Jeep Ram!

April 07, 2021

"Friendly staff and kept the inside clean. I do like that..."

- djd57

Friendly staff and kept the inside clean. I do like that most of the time they wash my vehicle before it’s brought out to me.

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Yes
Employees Worked With
Apr 08, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Thanks for taking the time to share your excellent experience with Joe and Joel in our Service Department! We're glad to hear you're satisfied with your repairs! We are looking forward to taking care of any of your auto needs in the future at Thomas Dodge Chrysler Jeep Ram.

April 07, 2021

"Very disappointed that the window in the customer seating..."

- User187

Very disappointed that the window in the customer seating area looking out towards the mechanics working on people cars had the shutter closed on the other side blocking customers from viewing the vehicles. I thought that was really shady!

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Yes
Employees Worked With
Apr 08, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Hello, Thank you for sharing your feedback with us. I would appreciate the opportunity to address your review further. Can you please give me a call at a time that is convenient for you? I hope to hear from you soon. Best Regards, Jimmy Thomas 219-924-6100

March 31, 2021

"I gave 4 for the amazing female blonde service advisor!!!..."

- jawood1980

I gave 4 for the amazing female blonde service advisor!!! I shouldn't have have to go in for electrical malfunctions when I have 1300 miles!!!! I love Mopars, but the electrical issues are definitely below par

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Yes
Employees Worked With
Apr 01, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Hi, I appreciate your feedback regarding your service experience. Given the opportunity, I would like to speak with you about your experience further. Please contact me at your earliest convenience. Thank you, Jimmy Thomas 219-924-6100

March 30, 2021

"One of the finest service departments in Northwest..."

- rjf482

One of the finest service departments in Northwest Indiana! Brian Gain and his Service Team do a terrific job of making you feel welcome and fixing your automotive issue. They are the best!

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Yes
Employees Worked With
Other Employees : Christina in Service (I do not know her last name)
Mar 30, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Hi! Thanks so much for your shout-out of our Sales Department at Thomas Dodge Chrysler Jeep Ram. We appreciated it!

March 28, 2021

"They are up to the task at all times. The service was..."

- mmolorunfemi

They are up to the task at all times. The service was great, give me tips and ideas for better use of my vehicle, and always on time.

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Yes
Employees Worked With
Mar 29, 2021 -

Thomas Dodge Chrysler Jeep Ram responded

Thank you for the excellent review! We are thrilled to see that Thomas Chrysler Dodge Jeep Ram Highland went above and beyond in service to you. If we can do anything else for you, please be sure to let us know.

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