Thomas Kia of Highland

Their service department is so slow! They don't follow-up unless you call them. They don't follow-up unless you call them. More

Brought in 2016 Kia soul with 6 speed automatic transmission, problem with shifting and engine speed where it would rev to 4000+ during gear changes. Also had oil warning light flashing at idle aft transmission, problem with shifting and engine speed where it would rev to 4000+ during gear changes. Also had oil warning light flashing at idle after stopping at lights, or slowing down quickly. Oil level was full. After 4 hours, Thomas tech claimed they couldn't really see any shifting issues and did not see the oil light flashing at all. Paid $185 to "reset the transmission valve settings" Drove away from the dealership and at the first stoplight, the oil light came on just like before. Drove back, parked in front of the service doors and requested that they have the tech come and look, and was told they will not do that and that we would have to leave the car overnight and they could look again tomorrow. We did not do that and will not be returning to Thomas Kia. Thank you. More

Courteous, fast, thorough, will definitely be bringing my car back here for all my service needs, Nathaniel was awesome! my car back here for all my service needs, Nathaniel was awesome! More

I usually have always a good experience here. Friendly service attentive too comfortable waiting room Friendly service attentive too comfortable waiting room More

HORRIBLE! ! I will never purchase a new vehicle from this establishment ever again! I was given the runaround. I was called a liar. How can you purchase a brand ! I will never purchase a new vehicle from this establishment ever again! I was given the runaround. I was called a liar. How can you purchase a brand new vehicle and only have one key! Customer service here sucks the only good person here was Nettie. Even the salesman was rude and disrespectful! More

I always fell welcome and at home when I'm at Thomas Kia of Highland. The service team, sales team and parts team are always nice and attentive. Glad I purchased here!!! of Highland. The service team, sales team and parts team are always nice and attentive. Glad I purchased here!!! More

Good evening just wanted to say thanks for serving my SUV you guys are the best. came in for an oil change and tire rotation I didnt have a long wait at all I will continue using you guys as long as I have m you guys are the best. came in for an oil change and tire rotation I didnt have a long wait at all I will continue using you guys as long as I have my SUV thanks so much. More