Thomas Kia of Highland

Always helpful and great service. Every time I have been in the dealership all of the people that work there make sure I have had the help I need. Every time I have been in the dealership all of the people that work there make sure I have had the help I need. More

Thomas KIA always gives me the best customer service! Fred went out of his way to make sure I was a satisfied customer. He even washed the inside window I couldn't reach for me! I highly recommend Thomas Fred went out of his way to make sure I was a satisfied customer. He even washed the inside window I couldn't reach for me! I highly recommend Thomas KIA. More

I had a great experience the workers were doing their jobs and the waiting area was nice jobs and the waiting area was nice More

The service department is terrible. They don’t return phone calls or keep you updated on your vehicle when it is in for service. When my car was in for service, they never returned my c They don’t return phone calls or keep you updated on your vehicle when it is in for service. When my car was in for service, they never returned my calls until I demanded to speak with the dealers GM. More

I had an absolute 10/10 experience buying my new car here! The team went above and beyond from the moment I walked through the door. They took the time to listen to everything I was looking for—every fe here! The team went above and beyond from the moment I walked through the door. They took the time to listen to everything I was looking for—every feature, safety preference, and tech detail—and matched me with a vehicle that hit every single box on my list. Their sales and finance team were incredibly knowledgeable, patient, and professional. There was zero pressure or stress, just genuine expertise and top-notch customer support throughout the entire process. If you want a smooth, transparent, and hassle-free car-buying experience, go to Kia. I couldn't be happier with my new ride! More

Izaac was an excellent customer service employee. He was pleasant and very professional. I will use them again. He was pleasant and very professional. I will use them again. More

Worst ever! Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive dis Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive discount! More

Janelle was a great service advisor. She took care of all my needs and wants on that day. She took care of all my needs and wants on that day. More

My 2 hour service call turned into 5 hours. I would have not waited if I knew that. Delayed me from getting to work I would have not waited if I knew that. Delayed me from getting to work More

Taking my car into KIA was a good experience. Told them of my issues, got a ride home and was communicated with in a timely fashion. Isaac notified me of the problems and discussed my options cle Told them of my issues, got a ride home and was communicated with in a timely fashion. Isaac notified me of the problems and discussed my options clearly so I could understand the mechanics findings. They even sent me a video I could look at. Got a ride there and picked up my vehicle later that day. Isaac was courteous, helpful and professional. More