Thomas Kia of Highland

Worst ever! Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive dis Will not return! Always trying to upset after i told them no, then of course gonna find something else. Too pushy! Gave coupon and didn't receive discount! More

Janelle was a great service advisor. She took care of all my needs and wants on that day. She took care of all my needs and wants on that day. More

My 2 hour service call turned into 5 hours. I would have not waited if I knew that. Delayed me from getting to work I would have not waited if I knew that. Delayed me from getting to work More

Taking my car into KIA was a good experience. Told them of my issues, got a ride home and was communicated with in a timely fashion. Isaac notified me of the problems and discussed my options cle Told them of my issues, got a ride home and was communicated with in a timely fashion. Isaac notified me of the problems and discussed my options clearly so I could understand the mechanics findings. They even sent me a video I could look at. Got a ride there and picked up my vehicle later that day. Isaac was courteous, helpful and professional. More

Fantastic experience. Agreed on a price quickly. Paperwork was quick and painless. Would definitely send family and friends there and recommend they ask for Anthony Moo Agreed on a price quickly. Paperwork was quick and painless. Would definitely send family and friends there and recommend they ask for Anthony Moore. More

I love the fact that they listen to my needs and my budget, no just wanting to sell me anything, budget, no just wanting to sell me anything, More

Not the fastest service. Waiting area is clean but next to service counter where employees gather to complain about hours and work. Not a saint myself but lots of adult lang Waiting area is clean but next to service counter where employees gather to complain about hours and work. Not a saint myself but lots of adult language used. This has happened during multiple visits. More

The communication has definitely improved from the last few times in Service department. The staff in the service department (Fred) are very attentive too. The young gentlemen who attend to giving rides to few times in Service department. The staff in the service department (Fred) are very attentive too. The young gentlemen who attend to giving rides to and from your residence are very kind. More

First point of contact-was greeted and given instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud instructions. Desk associates checked client in. Asked and answered questions. Informed service techs that a screw fastener was needed in the mud flap. Continued to inform client about service time. One desk associate offered to replace a battery in the key fob. When vehicle was ready, desk associates informed another associate that a valet was needed. Service on 5-5-26 was excellent. Client was recovering from a recent hip replacement surgery and felt to have been given better treatment at Kia Dealership than Powers Health Mercy Hospital. Keep up the good service. Team Work does make the Dream Work. More

The sales woman was very polite and trustworthy just they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! they way she answered my questions, she never pressured me into buying and always honest and trustworthy!! More