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Thomas Kia of Highland

Highland, IN

Overview
Reviews
Vehicles
4.4
963 Reviews
Call Dealership (219) 934-2266
View Awards

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 963 reviews

February 25, 2023

Southlake kia is closer to my house but I would rather drive 30 minutes furthert o thomas the service and employees are the best won't go anywhere else More

by Tony10398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Nate Bizic
Report | Print
Feb 27, 2023 -

Thomas Kia of Highland responded

Tony, thank you for the review! We are so glad to hear that you had a successful service experience working with the Thomas Kia of Highland team. Drive safely, and we hope to see you back again down the road!

February 22, 2023

Always professional and always have great deals . I will definitely be returning and also giving good reference More

by Francisdadzie1102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Mohamed Youssef
Report | Print
Feb 22, 2023 -

Thomas Kia of Highland responded

This is the kind of feedback that lets us know we're doing a great job. Have a good day and thanks for choosing Thomas Kia of Highland!

February 20, 2023

Josh was our salesman and he was such a great help into getting us a new suv even though it wasn’t the one we wanted since our choice got sold already but he picked one out for us which we now love so much More

by Lesli Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Seely, Jose Martinez, Josh Engle
Report | Print
Feb 21, 2023 -

Thomas Kia of Highland responded

It's great to hear that Josh took such great care of you! Thank you for choosing Thomas Kia of Highland and for sharing your experience. Safe travels ahead in your new SUV!

February 13, 2023

This dealership has gone down hill recently. Two hours for an oil change. I had an 8 o'clock appt. I am very disappointed with the way everything was handled. More

by auntnete
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neddie Burks
Report | Print
Mar 13, 2023 -

Thomas Kia of Highland responded

We apologize for the wait during your visit. This isn't the feedback we're used to seeing and I'm upset knowing that we let you down. We would like to learn more information about what transpired in order to assist you further. Would you reach out to me at your convenience? Thank you, Neddie Burks - Service Manager - 219-728-2679

January 11, 2023

They really try and work with you to satisfy your needs. I was pleased today. More

by Della1st
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Sherri Cohn, Mohamed Youssef, Kimberly Degoey, Sam Jacob, Rich Obacz
Report | Print
Jan 12, 2023 -

Thomas Kia of Highland responded

Our team is always happy to help you out! Thanks for supporting Thomas Kia of Highland!

January 11, 2023

Very good service. Jacob amazing and work on my car fast !! Thank you for taking care of my car More

by Judyjessica2244
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob in service
Report | Print
Jan 11, 2023 -

Thomas Kia of Highland responded

Thanks for this great review of Thomas Kia of Highland! Jacob and the team appreciate your support and trust in our business.

November 29, 2022

Professional, friendly , knowledgeable and explained in detail what repairs would be done on the vehicle More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Report | Print
Nov 30, 2022 -

Thomas Kia of Highland responded

Thanks for the excellent review, Gina! The Thomas Kia of Highland team is grateful for your trust and business!

November 23, 2022

Our family has been a Kia customer for over 13 years and the service team are amazing! They are always helpful and they listen to my concerns. From our favorite Service Manager Neddie, to our favorite sales More

by Soe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon from Service, Neddie Burks, Nate Bizic, Matt Summar, Sherri Cohn, Mohamed Youssef
Report | Print
Nov 23, 2022 -

Thomas Kia of Highland responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with Neddie, Nate, Mo, and the Thomas Kia of Highland team over the years. Drive safely, and we hope to see you back again down the road!

October 31, 2022

Very good service ! Nothing to complain about! Didn’t have to waite long for the service to be completed! Thanks! More

by irmadavis123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Report | Print
Nov 01, 2022 -

Thomas Kia of Highland responded

Our team is always happy to help you out, Irma! Thanks for choosing Thomas Kia of Highland and we will see you next time!

October 11, 2022

Janelle was great. Professional, polite, knowledgeable, and very easy to talk to. She helped make the car buying process a great experience. She got us the perfect col More

by JonathanMurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janelle Najar, Jose Martinez
Report | Print
Oct 12, 2022 -

Thomas Kia of Highland responded

Hi Jonathan - We are so happy to hear that Janelle made your purchase experience so positive and successful! Thank you for choosing Thomas Kia of Highland and for sharing a review. Enjoy the new car!

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