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Thomas Kia of Highland

Highland, IN

4.4
963 Reviews

9825 Indianapolis Blvd

Highland, IN

46322

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Showing 963 reviews

October 08, 2022

Professional staffs, knowledgeable and concerned about your car. Very friendly and always helpful. I was greeted with a friendly smile. More

by lolo4346
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Milner/584?W?
Oct 08, 2022 -

lolo4346 responded

Professional staffs, knowledgeable and concerned about your car.Very friendly and always helpful. I was greeted with a friendly smile by Brandon Milner.

Oct 10, 2022 -

Thomas Kia of Highland responded

There's nothing better than great feedback from awesome customers! We will certainly let Brandon and the Thomas Kia of Highland team know you can always count on them. Take care!

October 03, 2022

They have always treated me with care and addressed all of my needs and concerns with speedy service. More

by chapman_stephanie111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Obacz
Oct 04, 2022 -

Thomas Kia of Highland responded

Stephanie, your kind words mean a lot to us! Thank you for choosing Thomas Kia of Highland and for sharing your experience. Drive safely!

September 30, 2022

Finding the car I wanted was quick and easy - I described what I wanted in a car, and Sam found exactly what I wanted! More

by twelch7613
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Martinez, Sam Jacob
Oct 03, 2022 -

Thomas Kia of Highland responded

Congrats on your new car! It's great that Sam found you exactly what you have been looking for here at Thomas Kia of Highland. Thanks for the five stars as well!

September 23, 2022

Jacob was a pleasure to deal with. He was very informative and all went smooth More

by dougolin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Jake
Sep 23, 2022 -

Thomas Kia of Highland responded

Thanks for your great review! We're happy to hear that Jacob was informative and nice to work with. See you again next time!

September 23, 2022

Timothy and Neddie were very helpful. Service at a moderate time and a clean car! 1000 star rating from me! More

by Chelseaannb@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy, Neddie Burks
Sep 23, 2022 -

Thomas Kia of Highland responded

We are so glad that Timothy and Neddie met our five-star standards and ensured you were happy with your service experience. Thanks for choosing Thomas Kia of Highland!

September 06, 2022

Do NOT go here. They are pricing their KIA's as if their BMW's, and are proud of it. Don't believe me? Look what they said to my email! Unreal. The audacity of this More

by Dg4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janelle Najar
Sep 21, 2022 -

Thomas Kia of Highland responded

I'm sorry we couldn't reach an acceptable deal and that you feel our pricing is unreasonable. We pride ourselves on offering great value and costs in line with the market, and it's disappointing you've come away with a different impression. I will make a note of your feedback, but if you'd like to discuss it, don't hesitate to be in touch. Thank you, Tom Seely - General Manager - 219-922-3380 ext. 6238

Sep 21, 2022 -

Dg4 responded

Don't listen to this. Every single Dealership right now is fighting against the FTC to make illegal tactics, an everyday salesman dream. They don't care about the customer, they just want your money (and a lot of it). Please avoid this place.

August 23, 2022

This dealership is fantastic! Brandon went above and beyond in service to help me. Top service, efficient and affordable. The valet driver that took me home, before and after More

by petitmargaret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and the valet driver I wish I could remember his name, Rich Obacz
Aug 23, 2022 -

Thomas Kia of Highland responded

Thanks for your glowing review! We're overjoyed Brandon and the team provided outstanding service that accommodated all your needs. Drive safely, and we hope to see you again at Thomas Kia of Highland!

July 29, 2022

Very satisfied with the service. Jacob was very helpful and professional. Really appreciated his help. More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neddie Burks
Jul 29, 2022 -

Thomas Kia of Highland responded

Carolyn, thank you for the great review! We are so glad to hear that you had a successful service experience working with Jacob. Drive safely, and we hope to see you back again at Thomas Kia of Highland!

July 22, 2022

Complete ripoff. Trade-in is worth $10K. They offered $3K. They advertised a Sorento Lease for $319/month with $3500 down. The payment he gave me was $700/month. Go e More

by eraines76
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sam Jacob
Jul 27, 2022 -

Thomas Kia of Highland responded

This sounds very frustrating and I understand why you are upset. While we don't run our business to mislead customers, I will discuss this feedback with my team. Again, I'm sorry we were unable to come to a deal, and if there is anything else you'd like to discuss, please reach out. Tom Seely - General Manager - 219-922-3380 ext. 6238

July 08, 2022

The dealership has always taken good care of me and giving me good Service all the time More

by Mach1mel
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Kimberly Degoey, Rich Obacz
Jul 11, 2022 -

Thomas Kia of Highland responded

Thank you for the review. We appreciate your kind words about our business. See you next time. --Thomas Kia of Highland Team

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