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Thomas Kia of Highland

Highland, IN

4.4
975 Reviews
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9825 Indianapolis Blvd

Highland, IN

46322

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Showing 975 reviews

July 22, 2022

Complete ripoff. Trade-in is worth $10K. They offered $3K. They advertised a Sorento Lease for $319/month with $3500 down. The payment he gave me was $700/month. Go e More

by eraines76
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Sam Jacob
Jul 27, 2022 -

Thomas Kia of Highland responded

This sounds very frustrating and I understand why you are upset. While we don't run our business to mislead customers, I will discuss this feedback with my team. Again, I'm sorry we were unable to come to a deal, and if there is anything else you'd like to discuss, please reach out. Tom Seely - General Manager - 219-922-3380 ext. 6238

July 08, 2022

The dealership has always taken good care of me and giving me good Service all the time More

by Mach1mel
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Kimberly Degoey, Rich Obacz
Jul 11, 2022 -

Thomas Kia of Highland responded

Thank you for the review. We appreciate your kind words about our business. See you next time. --Thomas Kia of Highland Team

June 16, 2022

I would like to thank Tom Seely for making my wife's dream come true. Everyone was great to deal with. Ive dealt with a lot of dealerships and this dealeragip has some of the best people to deal with. T More

by Damon Colby
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Seely, Mathew Summar
Jun 17, 2022 -

Thomas Kia of Highland responded

Damon, Tom will be so pleased to hear how much you and your wife are enjoying your new ride! Thanks for being such a fan of Thomas Kia of Highland and we wish you many safe and happy miles. Take care!

April 04, 2022

This is my 8th car purchased at Thomas Kia. Sales department is excellent. My last car, a Kia K/5 was purchased in February 2022 from Sam Jacob. It was a pleasure dealing with him. Sam went be More

by hwwhyme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Nate Bizic, Tom Seely, Mathew Summar, Jose Martinez, Sam Jacob
Apr 05, 2022 -

Thomas Kia of Highland responded

Thank you for taking the time to review us! We appreciate your repeat business and are so glad to hear that you are confident in Sam, Jose, and the Thomas Kia of Highland team to get the job done. Drive safely in your new vehicle, and we are looking forward to seeing you back again down the road!

February 23, 2022

Excellent! !! Great customer service..at the service department . Daniel was very helpful ,professional, and informative. More

by lzuniga7684
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel
Feb 24, 2022 -

Thomas Kia of Highland responded

Thank you for the great review! We are thrilled to hear that you are so confident in the Thomas Kia of Highland team to get the job done. Drive safely, and we hope to see you back again down the road!

February 14, 2022

I’m happy to take my car to the experts it was very very nice to have this Dealership for help when I need it More

by HUMBERTOGARCIA2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 15, 2022 -

Thomas Kia of Highland responded

Thank you so much for trusting Thomas Kia of Highland to get the job done. We're always here to help so please don't hesitate to reach out next time. Drive safely!

February 09, 2022

They were polite, on time, did what they said and even washed the car. And all for free More

by Draugie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Feb 09, 2022 -

Thomas Kia of Highland responded

Thank you for this awesome review. We are glad to hear that the team here at Thomas Kia of Highland was polite and timely.

January 11, 2022

The service is excellent. I have done business with Thomas Kia for several years. They have always taken good care of me. A shout out to Mike McGee and Paige in sales, and Kim in service. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neddie Burks, Mike Magee, Mathew Summar, Kimberly Degoey
Jan 12, 2022 -

Thomas Kia of Highland responded

Thank you for taking the time to share, Al! We are so glad to hear that you had a successful purchase experience working with Thomas and the Thomas Kia of Highland team. Congratulations on your new vehicle, and we will be sure to pass on the kind words to Mike, Paige, and Kim!

October 14, 2021

Car got away from us .Had great success @ Napleton Honda . Guy @ Thomas Kia (Josh) did what he could) More

by ervmz8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Engle
Oct 14, 2021 -

Thomas Kia of Highland responded

We appreciate you taking the time to leave Josh and the Thomas Kia of Highland team a 5 star rating! We are always happy to assist you with your purchase. Thank you for the support, and take care!

May 20, 2021

BE AWARE THEY WILL RIP YOU OFF TOO!We brought our 2012 BE AWARE THEY WILL RIP YOU OFF TOO!We brought our 2012 Kia Sorenta up there with a oil leak. We paid them over $1300 and my truck is still loosing oi More

by Kendra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly Degoey
May 21, 2021 -

Thomas Kia of Highland responded

Kendra - I am very sorry to hear about the issues you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience. If you would be willing to discuss this further, I would appreciate the opportunity to assist you and make things right. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Chris McCarty - Sales Manager - 219-733-4673.

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