Thomas Kia of Highland

Cram in business to make money but quality is hard to find. I have not received phone call back about warranty claim on hood latch. Kim does good job managing the chaos there. Sales sells me certified car then I have not received phone call back about warranty claim on hood latch. Kim does good job managing the chaos there. Sales sells me certified car then service Dept doesnt support any repairs needed. 3 separate people from service have asked me if car has been in front end collision. CPO coverage Is a joke. Paint, compressor, now hood latch all failing! More

Bad Service Rep answering the phone. Why does the service rep answering the phone act like an xxxxxxx? I paid $1500 to fix my car. Don’t answer the phone and give me the “business”. The Why does the service rep answering the phone act like an xxxxxxx? I paid $1500 to fix my car. Don’t answer the phone and give me the “business”. The 1 and only female answering the phone is a straight xxxxer. Don’t treat me like xxxx. If I get a McDonald’s $1 burger I get exactly what I want. Don’t tell me for $1500 I don’t get what I want from Kia Highland. What are you going to do to fix the problem Kia of Highland? More

Awesome Sam was awesome he helped me all the way. He put me in my dream car and I definitely will be back. The people were so friendly. Sam was awesome he helped me all the way. He put me in my dream car and I definitely will be back. The people were so friendly. More

Service Department is great Had to unfortunately get my Sorento towed her to get the engine checked out. Ended up having to get the engine replaced, Kimberly is service really wo Had to unfortunately get my Sorento towed her to get the engine checked out. Ended up having to get the engine replaced, Kimberly is service really worked hard to make sure the repairs were all covered under warranty. More

Good service Kim and the others always give great service and it’s a pleasure to have my car worked on by them. Really great atmosphere and amenities. Kim and the others always give great service and it’s a pleasure to have my car worked on by them. Really great atmosphere and amenities. More

Great! Had great customer service from salesman Mohammed. I was able to tell him what I wanted and get it very easily as well. The entire team is very profes Had great customer service from salesman Mohammed. I was able to tell him what I wanted and get it very easily as well. The entire team is very professional and helpful! More

Best Experience Ever With John Roney Purchased a 2017 Hellcat. John Roney was the best salesman ever. He offers the best customer service. He is very personable and very knowledgeable abo Purchased a 2017 Hellcat. John Roney was the best salesman ever. He offers the best customer service. He is very personable and very knowledgeable about everything. Would recommend to anyone purchasing a vehicle to go into Thomas Kia of Highland and ask for John Roney. More

I Love Thomas Kia I've been a customer of Thomas Kia for over 20 years. The service department is the primary reason I've stayed with Kia vehicles. They are super com I've been a customer of Thomas Kia for over 20 years. The service department is the primary reason I've stayed with Kia vehicles. They are super competent, extremely helpful and always have repairs and service done quickly and correctly the first time! I'd recommend them to anyone and everyone. More

Slooow service Saw a pledge on the wall, stating you value and respect my time. It took two and a half hours for an oil change. I waited for it, thinking it would Saw a pledge on the wall, stating you value and respect my time. It took two and a half hours for an oil change. I waited for it, thinking it would be faster. Pretty ridiculous, i think. More

First sorrento service. Was able to schedule online, was promptly greeted upon arrival and was well attended while I waited in the show room. They were very busy but still go Was able to schedule online, was promptly greeted upon arrival and was well attended while I waited in the show room. They were very busy but still got me out in a reasonable amount of time. More