Thomas Kia of Highland

Enjoyable visit! Had popcorn and a drink and watched some . The representative seem to be very knowledgeable of the procedure that my car was to receive and was also gracious and personable to me as a customer. The representative seem to be very knowledgeable of the procedure that my car was to receive and was also gracious and personable to me as a customer. More

Locked lug nuts I had a nail in my tire. Neddy helped me get it fixed quickly. He told me upfront what the cost would be and was done fixing my tire in 50 mins. Amazi I had a nail in my tire. Neddy helped me get it fixed quickly. He told me upfront what the cost would be and was done fixing my tire in 50 mins. Amazing service. More

Excellence from the get go!!! Sam, my salesman, was very knowledgeable about the product and there was absolutely no pressure. Excellent team! Keep up the good work!!! Thanks to Sam, my salesman, was very knowledgeable about the product and there was absolutely no pressure. Excellent team! Keep up the good work!!! Thanks to Jose as well, he was unable to be there the first visit but I did meet him when I can and took delivery of my new vehicle. Matt in the finance department did a fantastic job getting me the best possible finance rate and payment without any pressure whatsoever. The General Manager Tom was excellent. All around great experience! Thanks you to all that helped!!!! More

Oil change Went to get an oil change and washed my car. Great service as usual. In and out quickly. Was attended to pretty quick. No complains Went to get an oil change and washed my car. Great service as usual. In and out quickly. Was attended to pretty quick. No complains More

Honestly fair We were shopping for a car for our daughter and we did our homework before going so we knew the price. They honored our price, found the car in days a We were shopping for a car for our daughter and we did our homework before going so we knew the price. They honored our price, found the car in days and treated us with great customer service. More

Amazing! Thomas Kia is like a breath of fresh air. I have never heard of a service manager personally calling you about just everything. When I had recently lo Thomas Kia is like a breath of fresh air. I have never heard of a service manager personally calling you about just everything. When I had recently lost just about all hope of getting a problem resolved with my vehicle, they found the issue quickly just as promised. More

Bad news good news I drove in to Thomas with an engine protection issue, it was mid afternoon and the chances were slim of getting looked at. I went in and talked to the I drove in to Thomas with an engine protection issue, it was mid afternoon and the chances were slim of getting looked at. I went in and talked to the service guys, they had me hang out in the waiting room and shortly after that they gave me the bad news I needed some major work. They hooked me up with a ride and I was on my way. When the vehicle was done I picked it up and so far everything is going great! We will not use the other Kia dealer anymore, Thomas is out of our way but has totally earned our respect and our business. Great job Ghomas Kia! More

In and out I went in on Friday for an oil change. Rich got me right in even though I didn't have an appt. He shared that it would be about 90 min (which was fine I went in on Friday for an oil change. Rich got me right in even though I didn't have an appt. He shared that it would be about 90 min (which was fine) and they got my car done in under an hour. Rich walked me to the cashier then out to my car. Neddie followed up the next day. Great customer service! More

Excellent service every time I always deal with Allen when I come in but this time it was Richard and he’s been such a big help getting my car fixed at a reasonable price. Thanks I always deal with Allen when I come in but this time it was Richard and he’s been such a big help getting my car fixed at a reasonable price. Thanks again for getting it all figured out! More

Second Time’s a Charm This was our second time getting a Kia from this dealership. We were glad to have John a second time as well. He was honest and not pushy to get a sal This was our second time getting a Kia from this dealership. We were glad to have John a second time as well. He was honest and not pushy to get a sale. Very friendly and welcoming. We got a good deal on our new Optima and we LOVE the car! More