
Thomas Kia of Highland
Highland, IN
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Soul Extravaganza I had an excellent experience at Thomas Kia. Everyone I encountered was polite, helpful and professional. John Roney went above and beyind to make my I had an excellent experience at Thomas Kia. Everyone I encountered was polite, helpful and professional. John Roney went above and beyind to make my car buying experience wonderfu. He knows so much about the kia product you would think he created them. He showed me every intricate detail and said I can call him anytime if i had questions. He treated me like family. I would highly recommend John and Thomas kia. More

Great Customer Service Kia in Highland always gives great customer service and that is why I always buy my cars from them. They are always friendly and honest. They never tr Kia in Highland always gives great customer service and that is why I always buy my cars from them. They are always friendly and honest. They never try to put you in something you can’t afford and always make sure every experience is great! More

Yet another Kia This is our fifth car from this Kia dealership and we have gone back year after year because John is awesome to deal with. Anything we tell him we wan This is our fifth car from this Kia dealership and we have gone back year after year because John is awesome to deal with. Anything we tell him we want he goes out and gets. We have bought and leased and back to bought and this time was super easy told John the car we wanted he had it ready and he came back with a offer and we took it. Being multiple time buyers John and the crew at Thomas Kia make everything easy. Matt in the office also super cool to deal with and always remembers returning customers. Highly recommend this place. More
Tire fix My appointment was at 9 am but I got there early and they were happy to help. Quick fix , car wash and I was out the door. Thank you for the great ser My appointment was at 9 am but I got there early and they were happy to help. Quick fix , car wash and I was out the door. Thank you for the great service. More
Great service and answer all questions. I like the atmosphere and everyone is very pleasant and thoughtful. Help in telling how to keep your car work well. I also enjoy sometimes treat whil I like the atmosphere and everyone is very pleasant and thoughtful. Help in telling how to keep your car work well. I also enjoy sometimes treat while you're waiting. More
Routine maintenance. I booked my appointment nearly a month ahead. It took 4 phone calls to get it right, or so I thought. It was still incorrect when I arrived and was to I booked my appointment nearly a month ahead. It took 4 phone calls to get it right, or so I thought. It was still incorrect when I arrived and was told it was a “system error.” Not 4 times, it was human error all 4 times. More

Great salesman and staff John took care of us. He was easy to talk to and got us a good deal. Everyone we spoke to was nice and friendly. John was 1 of the reason we made the John took care of us. He was easy to talk to and got us a good deal. Everyone we spoke to was nice and friendly. John was 1 of the reason we made the decision to go from to a ford to an excellent KIA. Great job!!! More
Promptness I love Kia due to me never waiting longer than 2 hrs. I appreciate the emails on when my can needs service and the calls following any services comple I love Kia due to me never waiting longer than 2 hrs. I appreciate the emails on when my can needs service and the calls following any services completed making sure we are satisfied. More
EQ is more important than IQ We came in after I spoke with Thomas Lugo on the phone. My wife wanted a Sorento and with so many out there for sale, we had plenty of options to choo We came in after I spoke with Thomas Lugo on the phone. My wife wanted a Sorento and with so many out there for sale, we had plenty of options to choose from. I obviously wanted a fair deal, meaning that I wasn’t going into it wanting to be taken advantage of nor did I want to try and take advantage of a deal just for a “great price.” The entire experience is and was more important to me since we’ll be returning to the dealership for vehicle service. Thomas Lugo was friendly, professional, knowledgeable, and most importantly not pushy. He helped us to find what we liked instead of just wanting to sell us a car and that is why we chose to buy from Thomas Kia. The service department representatives are just as helpful and professional. They all had the basic knowledge to get the job done and work as a team. What made everyone stand out is the way they treat people. You can’t train people to be genuine and caring and to like people; it’s a desirable soft skill that is seen less and less these days and I would highly recommend Thomas Kia to anyone looking for a fun and easy experience with buying and/or servicing a vehicle. Thank you for being so accommodating and genuine. More
Happy Kia owner Everyone was so friendly. My sales guy showed us around the store, that was a very personal way to make me feel comfortable if and when I need to come Everyone was so friendly. My sales guy showed us around the store, that was a very personal way to make me feel comfortable if and when I need to come back. Sam was very knowledgeable about the owners of the dealership and if the Kia brand. My boyfriend son may be purchasing a car soon and if he chooses Kia, this will be the location of his purchase. I would recommend you friends and family. The last new car purchase I made was a terrible experience. Sam made sure that didn't happen again. It wasn't a Kia dealer!!! More