
Thomas Kia of Highland
Highland, IN
Filter Reviews by Keyword
By Type
Showing 974 reviews
great place for service all I can say is they were great there very polite and my work was done in record time and yes very informative ……. thank you all I can say is they were great there very polite and my work was done in record time and yes very informative ……. thank you More
Friendly and great service everytime Got to the service department early was check n greeted very nice n friendly like we known esch other for years In for a recall n oil change and i w Got to the service department early was check n greeted very nice n friendly like we known esch other for years In for a recall n oil change and i was looking for 2 hours minimum and i was out in 45 minutes WOW More
Maintenance Love friendly staff. Always greeted with a smile and pleasant attitude. Staff always focused on your situation. Waiting time is short and sweet with a Love friendly staff. Always greeted with a smile and pleasant attitude. Staff always focused on your situation. Waiting time is short and sweet with amenities like fresh popcorn cookies coffee and bottle water. Glad Kimberly has returned she is always on top of her game. She is knowledgeable in regards to all vehicles. Welcome home Kim. More
Welcoming to New Customers Being new to the area I was looking for a dealership I felt I could trust and I found it! Kind, caring and honest all the qualities you look for in a Being new to the area I was looking for a dealership I felt I could trust and I found it! Kind, caring and honest all the qualities you look for in a dealership. We were kept informed about everything and before the car was delivered asked if we were happy with the work done. I am glad to say that they have gained a new customer. More
Friendly and timely Service workers very friendly and informative. Services completed in timely manner with complete instructions on new device purchased. Have never felt Service workers very friendly and informative. Services completed in timely manner with complete instructions on new device purchased. Have never felt pressured into any service or purchase. No issue with last minute services added. More
This is our 7th Kia purchase from Thomas Kia Sam is the best... he has the answers and is patient and understanding of your concerns.. he is the only sales person we want to deal with. Sam is the best... he has the answers and is patient and understanding of your concerns.. he is the only sales person we want to deal with. More
Amazing Customer Service I purchased a used 2003 Ford Focus and I was really pleased with the customer service, insight, and caring nature of my Sales Consultant Thomas Lugo. I purchased a used 2003 Ford Focus and I was really pleased with the customer service, insight, and caring nature of my Sales Consultant Thomas Lugo. He was just amazing from start to finish. We discussed concerns and he talked to me and my son while we waited for the vehicle. I would most definitely recommend and purchase another vehicle here. More
Professionals Extremely helpful and made all attempts at completing all work needed as quickly and completely as necessary! Always kept me and my cars work as the Extremely helpful and made all attempts at completing all work needed as quickly and completely as necessary! Always kept me and my cars work as the most important thing on the service staffs mind More
Tire rotate and oil change Done on busy day without an appointment. Was done in a hour and half. They checked for any recalls that I might have not been informed about Done on busy day without an appointment. Was done in a hour and half. They checked for any recalls that I might have not been informed about More
Convenient, friendly, fast, easy Worry free car maintenance, easy to make an appointment, everyone is friendly, and they seem to always be able to work around my schedule. I really wa Worry free car maintenance, easy to make an appointment, everyone is friendly, and they seem to always be able to work around my schedule. I really want fast car care, but I know that it takes time, I would rather them take that time to make sure everything is right, Being that Thomas Kia is the only shop that has worked on my car, while they are under it, I would want them to notice major issue or things that they see that could become a problem later! More