Thomas Kia of Highland

Kim too full advantage of my ignorance Kim was nice and helpful. Helpful in almost ripping me out of $1,520. While also adding an addition “miscellaneous” $5.00 charge on my bill once I dec Kim was nice and helpful. Helpful in almost ripping me out of $1,520. While also adding an addition “miscellaneous” $5.00 charge on my bill once I declined service. It’s disheartening that I have been with Kia for almost 6 years and I had this experience. This definitely sealed the deal on me leaving the Kia brand as a whole. However, before the whole ordeal. I talked with Jose and I was looking forward to coming back to do business with him. More

Great I will be back I love the way I was treated and the people was so nice and time I spent there went by real fast thank you and that's all I can say and I will be back I love the way I was treated and the people was so nice and time I spent there went by real fast thank you and that's all I can say and I will be back More

Smooth Business Process With credit being a challenge, it was something I stressed from the start. I was assured that financing would get done. So I said work some magic and With credit being a challenge, it was something I stressed from the start. I was assured that financing would get done. So I said work some magic and they did. Then told me I would like, no no I would be happy with the car site unseen !!!! Walking through the dealership showroom I saw a burgandy,manly, 4 door Kia Optima.... Ooooo Weeee !!! A few minutes later they brought my car around, mouth open jaw dropped it was burgandy done deal !!!! I like to thank Josea and Bill for there professionalism and making my deal a success. More

Competent, Timely Service My Optima was taken into the shop as scheduled and service was satisfactorily completed in a timely manner. Very nice and helpful service personnel wh My Optima was taken into the shop as scheduled and service was satisfactorily completed in a timely manner. Very nice and helpful service personnel who kept me informed of the progress on my vehicle. More

Recall repair My 2017 Niro required a recall repair. I made an appointment, however, the part had to be ordered. I made another follow up appointment where the repa My 2017 Niro required a recall repair. I made an appointment, however, the part had to be ordered. I made another follow up appointment where the repair was completed. More

Oil change Quality team, quality work, each and every time I go there. They know what they're talking about, how to fix the problem it's as simple as that. Quality team, quality work, each and every time I go there. They know what they're talking about, how to fix the problem it's as simple as that. More