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Thomas Kia of Highland
Highland, IN
965 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 06, 2018
Great Service Center Service center is always kind and friendly and will review everything with you before they start working on your car they are truly the best. Service center is always kind and friendly and will review everything with you before they start working on your car they are truly the best. More
by CASOSA27
Verified CustomerEmployees Worked With
Nate Bizic, Tom Seely, Kimberly Degoey, Rich Obacz
November 05, 2018
Squeak in front end Brought vehicle in for squeaking noise 3 weeks ago. Was told everything was good. Brought back in for same noise. Was told brakes and rotors were b Brought vehicle in for squeaking noise 3 weeks ago. Was told everything was good. Brought back in for same noise. Was told brakes and rotors were bad. Then they found the oil sending unit was bad. Had that replaced 2 years ago. More
by JRAMBO59
Employees Worked With
Neddie Burks, Kimberly Degoey, Rich Obacz
November 05, 2018
Good service Dropped it off before my scheduled time and they were done within a couple hours, I’d definitely return for the same services, quick and easy appointm Dropped it off before my scheduled time and they were done within a couple hours, I’d definitely return for the same services, quick and easy appointment! More
by MLEMORENO89
Employees Worked With
Rich Obacz
November 05, 2018
Recall MX I came in for some recall maintenance and was given prompt service which included fixing an issue I wasn’t even bringing my car in for. Kim was a trem I came in for some recall maintenance and was given prompt service which included fixing an issue I wasn’t even bringing my car in for. Kim was a tremendous help in facilitating this painless process. More
by TWAUCHOP
Employees Worked With
Kimberly Degoey
November 05, 2018
Best service manager Neddie Burks ALWAYS provides the best and honest service!He will always go ABOVE and BEYOND by taking the TIME in explaining to his customers! Neddie Burks ALWAYS provides the best and honest service!He will always go ABOVE and BEYOND by taking the TIME in explaining to his customers! More
by #1 Grandma
Employees Worked With
Neddie Burks
November 03, 2018
Saved me money!!! I've been using Thomas Kia for service every since I purchase my new Optima from them in November 2011. I went in for a routine oil & filter change I've been using Thomas Kia for service every since I purchase my new Optima from them in November 2011. I went in for a routine oil & filter change and tire rotation. I also agreed to replace a cabin air filter and engine air filter (that were past due). Once the mechanic started doing the complimentary inspection, he noticed one of my brake calipers were seizing. I expected to have to pay for a new brake caliper, but they were able to clean it up saving me over $300!!! I was also impressed with how quickly they were able to get me in and out (including a wash a vacuum). That's why I've been going back to them for the past 7 years. I'm a very satisfied customer!! More
by 2012 Optima Owner
Employees Worked With
Neddie Burks, Kimberly Degoey
November 02, 2018
It was ok Service department was great got me in and out. I think I paid too much for my vehicle and when I sent a email to the manager he didn't even email me Service department was great got me in and out. I think I paid too much for my vehicle and when I sent a email to the manager he didn't even email me back. More
by Car12345
Employees Worked With
Sam Jacob, Rich Obacz
November 02, 2018
Simple Great advisor , she was helpful and insightful. Thanks . She greeted me and promoted me about the service appointment. I was also greeted by Mike I be Great advisor , she was helpful and insightful. Thanks . She greeted me and promoted me about the service appointment. I was also greeted by Mike I believe. Shorter sales guy but super cool. More
by Me.27
Employees Worked With
Mike Magee, Kimberly Degoey
November 01, 2018
Amazing! Very helpful and always working to make the customer happy. Love buying my vehicles from Kia and probably always will! Amazing atmosphere! Thank you v Very helpful and always working to make the customer happy. Love buying my vehicles from Kia and probably always will! Amazing atmosphere! Thank you very much! More
by AH625106
Employees Worked With
Bill Anderson, John Roney
November 01, 2018
Everything completed in a timely manner. Service was Completed quickly. Every detail explained to me with reasons why they are needed for my Kia. Kimberly is amazing. She keeps me informed of Service was Completed quickly. Every detail explained to me with reasons why they are needed for my Kia. Kimberly is amazing. She keeps me informed of everything going on with my car service and maintenance. More
by LISANOTTOLI
Employees Worked With
Kimberly
