
Thomas Kia of Highland
Highland, IN
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Good and bad Kim was awesome as usual, But was highly disappointed with sales consultant Sam Jacob . Kim introduced me to him on Tuesday I was looking at the new Kim was awesome as usual, But was highly disappointed with sales consultant Sam Jacob . Kim introduced me to him on Tuesday I was looking at the new Sportage was thinking about upgrading he gave me his card .He told me he would meet me on Wednesday morning at 8 AM waited till 8:15 and he still was not there just don’t think that was a good sign on my part to deal with him about the new vehicle . More
Time for a oil change and tire rotation! Neddie and everyone was friendly and professional . I was appointed a safe driver to take me to the mall while my vechile was properly serviced! Neddie and everyone was friendly and professional . I was appointed a safe driver to take me to the mall while my vechile was properly serviced! More
Shad to go through too many people to get things that broke WhenI bought the car, Inwas told it was used by people wanting to buy the car only! After buying the car too many things were broken or began breaking WhenI bought the car, Inwas told it was used by people wanting to buy the car only! After buying the car too many things were broken or began breaking! Spent more on repair. Left seat belt was slashed! Surprised Kia would sell a car with a seat belt safety issue without checking it. The breaks were bad, the back part near my bumper was coming off, my visors broke off, both mirrors on the outside stopped working! II wonder what else will break! I will never buy another car from Kia! More
Very very good. Mary followed through on everything. An replied to my questions with no rush. She was dressed nice an replied to my concerns on other cars. Mary followed through on everything. An replied to my questions with no rush. She was dressed nice an replied to my concerns on other cars. More
Excellent service The desk service is always pleasant. Waiting area clean with complimentary snacks. LOVE the popcorn! *However...need more coupon specials for service The desk service is always pleasant. Waiting area clean with complimentary snacks. LOVE the popcorn! *However...need more coupon specials for services...I do receive the emails for service appointment notifications. Would like to receive them for coupons too. More
Oil change Sam was very helpful. The man who did my oil change did great. I thank Kia for having the first oil change on them. Thanks again Sam was very helpful. The man who did my oil change did great. I thank Kia for having the first oil change on them. Thanks again More
Good customer service Every since 2012,that's when I purchase my Kia Sportage. When it were time for my schedule maintenance brought it in for service had nothing but very Every since 2012,that's when I purchase my Kia Sportage. When it were time for my schedule maintenance brought it in for service had nothing but very good customer service. Workers are very professional, friendly, and knowledgeable. More
New vehicle purchase I came I to the service department to get my 2016 Sportage its 30k service. After the service appointment, I was 'just looking' at the 2019 Sportages. I came I to the service department to get my 2016 Sportage its 30k service. After the service appointment, I was 'just looking' at the 2019 Sportages. Jose let me take one home to show my wife... We fell in love with it! Upon returning to the lot, Jose had a Hyper Red one ready for us to look at further and drive. After a no-hassle meeting with Jose Martinez and Tom Seely, we drove off with our 2019 Turbocharged Hyper Red Kia Sportage!!! This is our third Kia and I will NEVER go anywhere else! Great job everyone!!! More

John is the bomb! I can’t say enough about John! He was courteous, knowledgeable, honest, and above all else, genuine! He is worth his weight in gold! The wait was shor I can’t say enough about John! He was courteous, knowledgeable, honest, and above all else, genuine! He is worth his weight in gold! The wait was short! Everyone was professional and there was no pressure or surprises! Plus, a lifetime warranty on motor and Powertrain! Do yourself a favor....... ASK FOR JOHN! Mic drop! More
Top Customer Service Prompt, courteous and thorough customer service. They are attentive to your every need especially your time, kept me informed and prices were reasonab Prompt, courteous and thorough customer service. They are attentive to your every need especially your time, kept me informed and prices were reasonable. Thank you More