
Thomas Kia of Highland
Highland, IN
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Quick and easy!! I was very nervous going into this car buying experience but Jose, John and William made this whole experience very pleasant, quick and easy! I’m ver I was very nervous going into this car buying experience but Jose, John and William made this whole experience very pleasant, quick and easy! I’m very happy with my new car!! More
Service experience They quickly figured out the issue. They submitted my claim and place me in a loaner car while they fix my vehicle. Picked up my vehicle in 2 days. Ex They quickly figured out the issue. They submitted my claim and place me in a loaner car while they fix my vehicle. Picked up my vehicle in 2 days. Excellent service again. More
Great hospitality, poor turnaround time Overall experience was not bad, it took over 2 hours for my service. I was the 3rd appointment of the day. I got an oil change, and tire rotation th Overall experience was not bad, it took over 2 hours for my service. I was the 3rd appointment of the day. I got an oil change, and tire rotation these are standard services that should be done in an hour or less. I was told total time would be an hour to 1.5 hours. The customer service and hospitality of the crew was great. This will impact my future appointment visits. I could go to a service center closer to my home and spent less time waiting. More
Bought a new car Was way upside down on my car. Came in just to see if it was possible to get anything at all. Ended up leaving with a brand new 2019 forte and I could Was way upside down on my car. Came in just to see if it was possible to get anything at all. Ended up leaving with a brand new 2019 forte and I couldn’t of been happier with my expierance. Mohamed was the best car salesman I have ever been around. Billy made the financial part easy and help us out a lot. Overall a great expierance. I would recommend anyone to buy from here. More
Great Service The team identified many Kia recalls that all ended up fixing the issues my car was having at no additional charge to me! There was no heavy up-selli The team identified many Kia recalls that all ended up fixing the issues my car was having at no additional charge to me! There was no heavy up-selling, which was very nice. I ended up getting a new set of tires from them, which was well overdue. Great service and team -- I'll be back. More
My oil change! I find it sad that it takes 2 hours for an oil change and tire rotation, but I know how important it is! It was great to have a beautiful tv in the wa I find it sad that it takes 2 hours for an oil change and tire rotation, but I know how important it is! It was great to have a beautiful tv in the waiting room! More
Everything was great Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Gla Definitely recommend Thomas Kia,Sam was great he went above and beyond, service department very friendly, Everyone was very polite and friendly. Glad I bought my vehicle from you. More
Service Visit I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer. I took my Kia in for service. The service manager and his team are very cordial. They are thorough in their service. Very satisfied customer. More
Fast and painless That was the fastest car purchase I ever had bought . Jose was amazing wasn’t pushy to try and sell a car. He explained everything to me with the car That was the fastest car purchase I ever had bought . Jose was amazing wasn’t pushy to try and sell a car. He explained everything to me with the car I bought. More
Awesome personnel The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !! The service personnel are always in a mood to help any time you go. Fast and awesome service !! I feel like family every time I go !! More