Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Thomas Kia of Highland
Highland, IN
966 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 966 reviews
October 15, 2018
Very satisfied with the customer service. From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timel From making the appointment all the way through the service process had no problems. Allen kept me aware of the service needed and was done in a timely matter. Great Job. More
by KC130maddox
Verified CustomerEmployees Worked With
Allen Kilbury
October 15, 2018
Great friendly service! Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definit Thomas Kia has always provided me with fast and friendly service! They are always accommodating and more than happy to service my vehicle. I’d definitely recommend Thomas Kia! More
by DSULLIVAN1983
Employees Worked With
Allen Kilbury
October 15, 2018
Great! I appreciated how quickly they got me in. I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service. I appreciated how quickly they got me in for servic and maintenance . The checkout was fast as well. I would highly recommend Thomas Kia for service. More
by DEB.TOP
Employees Worked With
Allen Kilbury
October 15, 2018
Good service kept me informed Kept car until problem resolved, informative, professional, kind, went above and beyond, Rich was always very professional and kind and kept me up to Kept car until problem resolved, informative, professional, kind, went above and beyond, Rich was always very professional and kind and kept me up to date on service being provided. More
by TVAUGHN774
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 15, 2018
Squeezed in visit The fellas were able to squeeze me in and address an issue that ended up being a recalled part gone wrong! And even did it within reasonable times. The fellas were able to squeeze me in and address an issue that ended up being a recalled part gone wrong! And even did it within reasonable times. More
by TIHILAWRIGHT
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 15, 2018
Excellent customer service, caring and freely. There passion for customers. There passion for customers. There passion for customers. There passion for customers. There passion for customers. The There passion for customers. There passion for customers. There passion for customers. There passion for customers. There passion for customers. There passion for customers. And supper Friendly. More
by MATHRALJNS
Employees Worked With
Neddie Burks, Nate Bizic, Tom Seely, Matt Summar, Allen Kilbury, Rich Obacz
October 15, 2018
Great customer service and quality work. I've purchased both of my Kias's at Thomas Kia of Highland. I've only had service work done there for both cars since 2013. Since day one they've exce I've purchased both of my Kias's at Thomas Kia of Highland. I've only had service work done there for both cars since 2013. Since day one they've exceeded my expectations on every visit. More
by Veganguy75
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 15, 2018
A great service experience I like that while waiting to have my car serviced ,a long the way i can sit by the breakfast bar or in the seating area until it's complete ,this loca I like that while waiting to have my car serviced ,a long the way i can sit by the breakfast bar or in the seating area until it's complete ,this location has great people,awesome customer service More
by LASHONYATAYLOR43
Employees Worked With
Neddie Burks, Nate Bizic, Tom Seely, Matt Summar, Sherri Cohn, Jose Martinez, Daenen Badie, John Roney, Allen Kilbury, Rich Obacz
October 15, 2018
Friendly service I appreciate the guys here they take time to listen even if I have no clue of what I'm trying to say. Thank you I appreciate the guys here they take time to listen even if I have no clue of what I'm trying to say. Thank you More
by DONETTA80
Employees Worked With
Neddie Burks, Allen Kilbury, Rich Obacz
October 14, 2018
Loved my experience! It was time to get a new vehicle and after much consideration, I wanted a Kia Soul. This was the first time purchasing a Kia and my first time at Thom It was time to get a new vehicle and after much consideration, I wanted a Kia Soul. This was the first time purchasing a Kia and my first time at Thomas Kia. John Roney was great! We all dread the "hours at a dealership" and the "stress of buying a new car" but the experience at Thomas Kia was the opposite of those feelings. I'm a pretty straight forward, to the point person and John was just the guy I needed to help me get exactly what I wanted/needed! Matt in finance was great too; speedy and on point. Thank you John R., Matt and Thomas Kia for the great experience. More
by Jen K.
Employees Worked With
Matt Summar, John Roney
